Providing discreet and sensitive personal care

This can include the task-orientated aspects of caring for someone, like bathing and getting dressed, but also those that promote self-esteem, like having your nails maintained, or your hair styled.

Companionship as and when you need it

Our carers will provide companionship whilst ensuring your privacy is respected.  We ensure that a perfectly matched carer shares similar values and interests to make life interesting, stimulating and enjoyable, whilst being there for you to support your emotional and psychological needs.

Managing and administering medications

Our professional carers are trained in medications management and use an electronic medications system to ensure all medications are managed proactively and effectively.  They will also collect prescriptions from the pharmacy.

Ensuring safe mobility in and around the home

We have an in-house Occupational Therapist, Jackie Cooper who will provide expert guidance and advice as to what equipment can help improve safe movement and mobility around your home, whilst minimising falls.  Jackie is well placed to provide guidance and recommendations on home adaptations that aim to improve the way you live your life in your home.

Specialist nurse-led care

We provide nurse-led care which means our professional carers are trained to monitor and identify any changes in your health, responding appropriately and avoiding any unnecessary hospital admissions.  As part of our commitment to delivering a high-quality home care service, we monitor and measure health outcomes to ensure we continually improve the care we provide.

Planning and cooking meals

Meals will be planned and cooked according to your choice, preferences and nutritional needs, all served at a time that suits you.

Facilitating social arrangements in the home

Your carer will ensure you can invite friends over for socialisation and celebrations, providing the support you need to enjoy yourself and not worry about organising anything.

Trips and visits out of the home in your local community

Our carers know how important it is to ensure you can continue to do as much as you wish and that you remain connected to your local community – whether that is a stroll round the local park or attending clubs or groups in the local area or visiting friends or those shops you always have.

Domestic tasks

This includes cleaning of all rooms and vacuuming throughout to keep your house to the standards of cleanliness and tidiness you always have.

Caring for your much-loved pet

Carers will happily support looking after your pet, including taking dogs for regular walks.

A fully managed live-in care service

We provide fully managed and regulated live-in care across   which offers families reassurance at a time they need it most.  Unlike a live-in care agency who are not regulated by the Care Inspectorate, all our professional carers are directly employed and managed by us.  We ensure they are supervised by an experienced Registered Operations Manager, and a dedicated care manager, with support from our clinical experts and central office team – 24 hours a day, 7 days a week.

Expertly trained care teams throughout  

Our professional carers complete our industry leading training programme which has been created with leading charities and experts and goes well beyond industry standards.  This enables our professional carers to support a range of conditions affecting older people, including complex conditions that require more monitoring, care and support.  From training, through probation, into placement and beyond our carers never stop learning new skills that ensure they can deliver the quality care our clients should expect, whilst finding new ways to further enhance the level of care they provide.

A local dedicated care manager

Our approach to live-in care in   ensures you have a dedicated Registered Operations Manager who is accountable for the service we provide, with a dedicated Care Manager who will be available to you and your family, as well as our care teams on a day-to-day basis to ensure the live-in care we provide is to the very highest standards.

Unrivalled levels of support

Our management team in   provide unrivalled levels of support. Each care manager only has a small portfolio of clients to support, enabling the care team to provide a highly personalised and quality live-in care service in  , whilst clients receive more levels of monitoring and day to day support.

We take a holistic and multidisciplinary approach to caring for our clients in  , working and liaising closely with other health professionals included in your care, including GP’s, hospital discharge planners, physiotherapists, speech and language therapists and district nurses.

Our team has forged strong relationships with discharge teams at the following hospitals across  :

• Royal Infirmary Edinburgh
• Victoria Hospital
• Argyll and Bute
• Borders General
• Western General Edinburgh

We work collaboratively with these discharge teams to ensure fast and safe discharge from hospital, freeing up hospital beds throughout  , whilst ensuring a high-quality live-in care service is in place that results in unnecessary hospital readmission. Much-needed reassurance for all involved.