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What is short term care?
Short term care as the name suggests is whereby a care arrangement is needed for a short period of time, typically to support a person who has either left hospital following a period of illness or surgery, or for those requiring convalescent care. It can be used by a family who need a break from their role of caring for a loved one.
Many people believe that when they need a short term care service, they need to receive this in a residential care home or hospice for those requiring palliative care.
Short term care at home, delivered by a trained and professional live-in carer, supported by clinical experts is a real alternative that allows a person to be cared for in the comfort and familiarity of their own home with their family around them for support, whilst minimising as much unnecessary disruption to their routine as possible. According to a recent survey conducted by the Live-in Care Hub, 97% of people given the choice would want to stay in their own home to receive the care they need.
Differences between short term care and respite care
Respite care at home is a short term and flexible arrangement that allows for a person, or a couple to be cared for in the their own home by a professional carer, whilst a family carer takes a break from looking after their loved one to allow them to refresh and recharge, or take a holiday or simply just to catch up on daily life.
Short term care however is a one-off care arrangement to support a specific health concern or to support those who are sadly, nearing the end of their life. As with a long term permanent arrangement of care at home, the carer will be trained to support a diverse range of medical conditions, including those requiring cancer care or recovering stroke care, post-operative rehabilitation or for those who require nurse-led care.
Short term care at home can be provided as a 24 hour live-in care arrangement, typically purchased as a minimum of a two week period. However, these two weeks can be split into two separate weeks to suit family needs.
Respite care is also an ideal opportunity for families to try a 24-hour live-in care arrangement for the first time and take the step into a more permanent arrangement. This gives everyone the opportunity to understand the practical and emotional considerations. It also allows you to understand how live-in care works, how it will be managed, how your loved one will respond to a relationship with their carer and adapt to a new way of living that benefits both the person being cared for and the family carer. For a minimum of two weeks you can really see if live-in care is right for you and your family.
In addition to supporting complex clinical care, our professional carer will offer companionship, support with socialisation and activities in the home, complete domestic tasks like keeping the house clean and tidy, something a local district nursing team would not be able to offer as part of a short term care package.
Benefits of short term care from The Good Care Group
We have been providing high quality, live-in short term care to many families across the country for over 10 years. At the heart of our short term care is enabling people to live well in their own home with the medical care and support they need from a carefully well-matched, trained professional carer who provides a better quality of life for those receiving care, whilst families receive a fully managed and regulated service that they can trust and rely on.
There are many other compelling benefits to receiving short term care from The Good Care Group:
A perfectly matched care team
A live-in care arrangement usually involves two carers working on a two-week rotation. They will be carefully matched working with you and your family to ensure they are able to meet not just your care and support needs, but are closely aligned with how you wish to live your life, sharing common interests, personalities and backgrounds. In the rare situation, the match does not work out we will happily work with you and your family to find the care team that does.
Expertly trained care teams
Our industry leading training programme completed by our care teams has been created with leading charities and clinical experts and goes well beyond industry standards. This enables our professional carers to support a range of conditions affecting older people, including complex conditions that require more monitoring, care and support. From training, through probation, into placement and beyond our carers never stop learning new skills that ensure they can deliver the quality care our clients should expect, whilst finding new ways to further enhance the level of care they provide.
Clinical care developed and supported by experts in their field
Supported by our specialist in house nurse, Dr Jane Pritchard and our central senior management team, many of whom are nursing professionals our professional care teams can support people with nurse-led care in the comfort of their own home. All our professional cares are qualified to manage and administer medications, and support with several complex medical interventions.
We understand that medical care can require equipment and other adaptations to the home. Our dedicated Occupational Therapist (OT), Jackie Cooper will not only liaise with doctors, district nurses and NHS OT’s and physiotherapists, she is also on hand to be able to conduct a thorough OT assessment to facilitate fast and discharge from hospital if required and will co-ordinate any requirement for equipment, so you can get home as quickly as possible to be cared for comfortable in familiar surroundings with all the care you need. These specialists ensure our professional carers are focused on and supported to deliver a holistic and multi-disciplinary approach to caring for your loved one.
Innovating care delivery through technology
Unlike any other live-in home care provider in the UK, we have invested in creating our own market-leading technology to further enhance our service. Through the development of an online community for our clients, their families and our professional carers, we are proactive and responsive to emerging issues, whilst enabling the softer social benefits that technology brings. The secure platform is focused on ensuring our carers are equipped to effectively deliver the high-quality care our clients should expect, whilst delivering improvements in health outcomes. Our families can access important information about the care of their loved one, providing a reassuring window into the care they are receiving.
Our professional carers use a dedicated community through a Chromebook to complete daily care records, update care plans, monitor nutrition and hydration and manage medications proactively with safety features ensuring accurate administration. This allows us to effectively monitor the health outcomes of our client’s care, so we can prevent and respond to incidents and ensure the very highest quality of care is always provided. The online community also allows our professional carers to network, support each other and share best practice, whilst facilitating a connection which is so important for a remote workforce.
For families who may live some distance away from their loved one, they can access care plans, care records and a calendar of events as and when they wish, offering much-needed peace of mind. We are proud that this community offers families a transparent and immediate insight into our service. The technology also provides families with reassurance that any cash handled by our carers is being managed safely and accurately, whilst enabling them to manage practical arrangements, such as food shopping remotely. They can also connect with our other clients’ families who may well be in a similar situation as themselves, so they can share their care experiences and support one another.
Our professional carers will utilise the technology for their clients’ socialisation and enjoyment – everything from video calls with family members so they feel connected, online shopping to general web browsing.
Improving health outcomes
At The Good Care Group every decision is driven by delivering improved health outcomes for our clients. Through our dedicated and committed approach to providing high quality care to our clients and the use of our market-leading digital technology, we see significant improvements in our clients’ overall health and wellbeing every year.
Unique to the live-in home care market, the technology enables us to digitally monitor health outcomes allowing us to effectively predict risk and shape the care we provide. We know, for example that urinary tract infections (UTI’s) are one of the leading causes of hospital admissions for our clients, so we equip our carers with handheld testing kits to proactively monitor our clients for infections. We then benchmark our data to demonstrate how effective our care is in improving the quality of our client’s lives in the context of other types of care provision, for example care homes.
Our health measures are focused on achieving the following:
- Promoting wellbeing, independence and enjoyment
- Reducing behaviours that challenge through implementation of psychosocial techniques
- Reducing and eliminating antipsychotic drug use
- Promoting excellence in nutrition and hydration
- Reducing and preventing falls in the home
- Reducing hospital admissions and re-admission
- Reducing UTI’s and chest infections
- Reducing carer stress
We are proud to be transforming health outcomes for those who require care at home. In 2019 our care teams achieved the following outcomes for those they cared for:
Unrivalled falls prevention programmes
In England alone, 30% of people over the age of 65 fall at least once a year and for those 80 and over it is 50%. By comparison, only 7% of our clients aged 65 and over fell at least once, and that was only 6% for those aged 80 or over.
Our clients are seven times less likely to suffer a serious injury as a result of a fall than residents living in a residential care home. This is a result of our quality one-to-one care, which just cannot be achieved in even the very best care home, and our effective personalised falls management programmes.
Working with our in-house Occupational Therapist, we identify clients who are ‘frequent fallers’ and through an intensive and personalised approach to falls management these clients experienced 47% fewer falls from being in our care.
Reducing urinary tract infections (UTI’s)
Through enhanced training and the use of our market-leading digital technology, our professional carers can perform urinalysis tests. This means they can provide accurate and timely information to GP’s, enabling a quick diagnosis and treatment. 82% of our clients were diagnosed in 2019 using urinalysis kits, and through the introduction of testing we were able to reduce emergency interventions involving a 999 call or ambulance call out by a staggering 63%. We have also achieved a 22% reduction in overall UTI related hospital admissions.
A specialist pathway for palliative care at home
For those with a life-limiting illness or a terminal condition, most of us given the choice would wish to end our days in the comfort of our own home. However, the percentage of people in the general population who can do that is as low as 16%. By comparison, our approach to one-to-one palliative care at home has enabled 77% of our clients to pass away in the place they love most – their own home.
Effective pressure sore management
Our high-quality home care provided by dedicated and professional carers has seen a staggering reduction in pressure sores in those we care for when compared to both hospital and care home settings. Our clients are nine times less likely to acquire a pressure sore than they are in a care home and three times less likely than in hospital.
Proactive monitoring of chest infections
Our partnership with an award-winning technology provider, Feebris has seen us reduce hospital admissions for those with respiratory problems by 28%. Our carers use handheld medical devices to detect early signs of illness, such as chest infections enabling timely intervention to avoid unnecessary hospital admissions.
Efficient management of medications
Our digital technology is used proactively to effectively support safe administration of medications, which has seen error rates of 3% compared to a 22% error rate in care home settings.
Reducing the use of antipsychotic mediation for those living with dementia
The use of antipsychotic medication to treat dementia symptoms has been increasingly challenged over the last ten years, as they have been shown to be harmful for people living with dementia and are at times prescribed unnecessarily. Through our approach to professional and specialist one-to-one care for those living with dementia, our clients are four times less likely to be prescribed antipsychotic medication than residents of care homes.
Peace of mind and reassurance for families
Rated ‘Outstanding’ by the Care Quality Commission (CQC)
The Good Care Group is the only live-in care provider in the UK to achieve an ‘Outstanding’ rating by CQC across all five categories – safe, effective, caring, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible home care.
A fully managed and regulated respite care service
We provide a fully managed and regulated short term care service which offers families reassurance at a time they need it most. Unlike introduction agencies who are not regulated by CQC, all our professional cares are directly employed and managed by us. We ensure they are supervised by an experienced manager and supported by clinical experts – 24 hours a day, 7 days a week.
Local teams with national coverage
We operate nationwide with a local approach to management of our teams near you. Each dedicated care manager has as small portfolio of clients to support, enabling the care team to provide a tailored one-to-one approach with the highest levels of monitoring and support.
"All the patients and families I have recommended to The Good Care Group have received an excellent service and the care teams have made significant improvements to their quality of life."
The cost of short term care
Our costs of care for a short term arrangement is subject to a full assessment of your loved one’s needs. It is worth considering that live-in short term care is comparable to the care offered in a care home, with all the compelling benefits of staying in the comfort, familiarity and safety of your own home and surroundings, whilst receiving the specialist medical support you need.
How to arrange short term care
The approach we take to organising in home, short term care is the same as with our permanent live-in care service. If you get in touch with us, you can speak to a member of our experienced team who will answer any questions you may have and provide any information you need to make the right decision.
We will then arrange a no-obligation home meeting with you and your loved one to discuss their needs and how we will to match the perfect professional carer for you so we can then ensure we get the right team and care package in place.