Cancer Care at Home – The Good Care Group

Cancer care

At The Good Care Group we have been caring for cancer patients at home for over 10 years. We support people with the physical and psychological effects of living with cancer, enabling them to live well with cancer, no matter which cancer they have, or at which stage they are in their journey.

With high quality cancer care, our clients have been able to live a peaceful, fulfilled and meaningful life, all in the comfort of their own home.


Contact us

Please get in touch to arrange your live-in care home assessment.


We understand how devastating a cancer diagnosis can be, to all the family. However, people can live well for many years to come and the right care at home can improve a person’s quality of life. Receiving compassionate care and support in the safety and familiarity of your own home has far reaching benefits in improving wellbeing for a person who is living with cancer.

The one-to-one, highly personalised and flexible support we provide from a trained and well-matched carer is proven to improve quality of life. Our approach to providing high quality cancer home care, with a fully managed and regulated service that families can trust is setting the standards in live-in care for those who have cancer.

What is a cancer?

Cancer is the uncontrolled growth of abnormal cells in the body. Cancer develops when the body’s normal control mechanism stops working. Old cells do not die and instead grow out of control, forming new abnormal cells. These extra cells may form a mass tissue, called a tumour, whereas other cancers, such as Leukaemia do not form these mass tissues.

Cancer may occur anywhere in the body. In women, breast cancer is one of the most common cancers, and in men prostate cancer is the most prevalent. Lung cancer and colorectal cancer affect both men and women in high numbers.

There are five main categories of cancer:

  • Carcinomas – this begins in the skin or tissues that line the
    internal organs
  • Sarcomas – this cancer develops in the bone, cartilage, fat, muscle or other connective tissues
  • Leukaemia – this begins in the blood and bone marrow
  • Lymphomas – this starts in the immune system
  • Central nervous system – this is when cancer develops in the brain and spinal cord

Cancer – facts and stats

  • There are around 367,000 new cancer cases in the UK every year – devastatingly that is around 1,000 every day across the country.
  • In females in the UK, there were more than 179,000 new cancer cases in 2017. Males accounted for 187,000 new cases in the
    same year.
  • Every two minutes someone in the UK is diagnosed with cancer.
  • Breast, prostate, lung and bowel cancers together accounted 53% of all new cancer cases in the UK in 2017.
  • Each year 36% of all diagnosed cancer cases in the UK are in people aged 75 and over.
  • Incidence rates for all cancers combined in the UK are highest in people aged 85 to 89 (2015-2017).

Signs and symptoms

Signs and symptoms caused by cancer will vary depending on what part of the body is affected. Some general signs and symptoms associated with, but not specific to, cancer include:

  • Fatigue
  • Lump or area of thickening that can be felt under the skin
  • Weight changes, including unintended loss or gain in weight
  • Skin changes, such as yellowing, darkening or redness of the skin, sores that will not heal, or changes in existing moles
  • Changes in bowel or bladder habits
  • Persistent cough or trouble breathing
  • Difficulty swallowing
  • Hoarseness
  • Persistent indigestion or discomfort after eating
  • Persistent, unexplained muscle or joint pain
  • Persistent, unexplained fevers or night sweats
  • Unexplained bleeding or bruising

What does our cancer care include?

Specialist nurse-led care

Importantly for those recovering living with cancer, we provide nurse-led care which means our professional carers are trained to monitor and identify any changes in your health, responding appropriately and avoiding any unnecessary hospital admissions. As part of our commitment to delivering high quality cancer patient care at home, we monitor and measure health outcomes to ensure we continually improve the cancer care we provide. When needed, we work with leading nursing companies and other healthcare professionals to ensure any complex medical procedures can be delivered at home.

If you need to attend hospital for radio or chemotherapy, our compassionate carer will accompany you to these visits providing support – just when you need it.

Expert palliative care at home

Our professional carers receive specialist training in how to care and support a person approaching the end of life, supporting both their medical, social and emotional needs. Our high quality palliative care service is a holistic approach tailored to manage symptoms and support any complex medical procedures which may be needed. Our flexible approach to planning care at this stage in someone’s cancer care journey is focused on promoting comfort and dignity, whilst ensuring a person’s needs, wishes and choices are met right to the very end of life.

Managing and administering medications

We know how important it is to effectively manage medications for those living with cancer. Our professional carers are trained in medications management and use an electronic medications system to ensure all medications are managed proactively and efficiently. They will also collect prescriptions from the pharmacy.

Ensuring safe mobility in and around the home

Uniquely, we have an in-house Occupational Therapist, Jackie Cooper who will provide expert guidance and advice as to what equipment can help improve safe movement and mobility around your home, whilst providing recommendations as to home adaptations that will make life at home easier.

Providing discreet and sensitive personal care

This can include the task-orientated aspects of caring for someone, like bathing and getting dressed, but also those that promote self-esteem, like having your nails maintained, or your hair styled.

Facilitating social arrangements in the home

Your carer will ensure you can invite friends over for socialisation and celebrations, providing the support you need to enjoy yourself and not worry about organising anything.

Trips and visits out of the home in your local community

Our carers know how important it is to ensure you can continue to do as much you wish and that you remain connected to your local community – whether that is a stroll round the local park or attending clubs or groups in the local area or visiting friends or those shops you always have.

Domestic tasks

This includes cleaning of all rooms and vacuuming throughout to keep your house to the standards of cleanliness and tidiness you always have.

Caring for your much-loved pet

Carers will happily support looking after your pet, including taking dogs for regular walks.

Short term care or respite care

Our home health care for cancer patients is highly flexible and we provide our service as either 24 hour live-in care, a short term care arrangement or as respite care.

With a home care service for cancer patients, a professional carer will live with you in your home providing around the clock care and support, focused on improving your overall health and wellbeing, whilst enhancing the quality of your life. There are many benefits of 24 hour care, not least that the carer will truly get to know you as a person, not just your care needs but they will be on hand to support you to live life the way you wish, with as much independence as possible.

Respite care or a short term arrangement provide an opportunity for a family carer to take a much needed break from caring for someone with cancer or for you to try live-in care for the first time to see how live-in care works and whether it is the right choice for you in
the future.

“The service provided by The Good Care Group is professional and driven by the desire to keep the elderly healthier and happier at home. This is valuable to clients and their families, avoiding a move into a care home.”

Dr Moore, Private GP


There are many compelling reasons to use The Good Care Group for high quality cancer home care.

Cancer expertise

At The Good Care Group, we understand that being able to discuss a person's cancer care is important. Our carers are experienced in facilitating discussions about needs, preferences and wishes with respect and sensitivity.

We train our carers to support health and wellbeing. They will support nutrition plans that meet the needs of someone living with cancer. They will also encourage exercise and relaxation regimes according to the plan of care that promote independence and enjoyment in life. Maintaining a positive outlook is so important for someone living with cancer and our compassionate carers will support a person’s emotional and psychological needs to build self-esteem and mental wellbeing. We focus are care on ensuring any individual with a life-limiting illness or terminal condition can live well with an improved quality of life.

A specialist pathway for palliative care

For those who are living with cancer and require palliative care at home our highly personalised and flexible care plan is proven to not only meet a person’s care needs, but also to improve their quality of life, no matter where they are in their journey.

Our trained professional carers, who are supported by our in-house Specialist Nurse are focused on ensuring an individual’s choices and wishes are respected, whilst effectively managing symptoms right to the very end of life. Our approach to providing high quality palliative care at home, with a fully managed and regulated service that families can trust is setting the standards in live-in care for those who are nearing, or at the end-of-life.

We have previously worked with palliative care consultant, Dr Kathryn Mannix, a leader in the field of end-of-life care and an author on the topic. Dr Mannix’s work and expert approach have influenced our carer training, which equips or carers with the skills and confidence to sensitively encourage positive conversations with our clients about the dying process, as early in care planning as reasonably possible. This is so important in ensuring a plan of care is in place that respects individual wishes and preferences.

This approach has seen us reduce anxiety and emotional upset for individual’s living with terminal or life-limited illness, but also for families who are reassured that the right plan of care is in place, in good time for their loved one.

Access to our experts

Our expert Occupational Therapist, Jackie Cooper provides our clients with the support they need to live safely and well at home, with all the equipment and any home adaptations they need to help them to live a fulling life, as independently as possible.

We work closely with and liaise with all other healthcare professionals involved in delivering care to someone with cancer, including GP’s, district nurses and physiotherapists to ensure all health needs through a holistic and multi-disciplinary approach to care planning.

We have a dedicated in-house Specialist Consultant Nurse, Dr Jane Pritchard who develops, leads and supports our approach to delivering high quality care at home for those living with cancer. Dr Pritchard will ensure our care teams are supported to not only effectively manage medications but are able to provide support with several complex medical inventions.

Innovative care technology

Unlike any other live-in care provider, we have our own online care community. Families, healthcare professionals and carers can access up to date information about the care being provided. It enables more effective monitoring, which means issues can be responded to efficiently. For our families it provides a reassuring window into the care their loved one is receiving. Our carers also use the online community to share ideas and support each other. It provides a vital connection which is important when remote working. Carers will use the online community so their clients can enjoy time online. This includes video calls with family, so they feel connected. Clients can use it to shop online or browse the web.

Improving health outcomes

Every decision we make is driven by delivering improved health outcomes for our clients. Our digital technology allows us to predict risk and shape the care we provide. We measure health outcomes.

We want to know we are improving the quality of our clients’ lives every year.

Our health and well-being aim to reduce:

  • behaviours that may challenge
  • Antipsychotic drugs in dementia care
  • Falls in the home
  • Hospital admissions
  • Re-admission to hospital
  • Urinary tract infections (UTIs)
  • Chest infections
  • Carer stress

They aim to promote:

  • Independence
  • Well-being
  • Excellent nutrition and hydration
  • Enjoyment in life

We are proud to be transforming health outcomes with our care for cancer patients at home. In 2019 our care teams achieved the following outcomes for those they cared for:

Unrivalled falls prevention programmes

In England alone, 30% of people over the age of 65 fall at least once a year and for those 80 and over it is 50%. By comparison, only 7% of our clients aged 65 and over fell at least once, and that was only 6% for those aged 80 or over.

Our clients are seven times less likely to suffer a serious injury as a result of a fall than residents living in a residential care home. This is a result of our quality one-to-one care, which just cannot be achieved in even the very best care home, and our effective personalised falls management programmes.

Working with our in-house Occupational Therapist, we identify clients who are ‘frequent fallers’ and through an intensive and personalised approach to falls management these clients experienced 47% fewer falls from being in our care.

Reducing urinary tract infections (UTI’s)

Through enhanced training and the use of our market-leading digital technology, our professional carers can perform urinalysis tests. This means they can provide accurate and timely information to GP’s, enabling a quick diagnosis and treatment. 82% of our clients were diagnosed in 2019 using urinalysis kits, preventing unnecessary emergency interventions and hospital admissions by 68%.

A specialist pathway for palliative care at home

For those with a life-limiting illness or a terminal condition, most of us given the choice would wish to end our days in the comfort of our own home. However, the percentage of people in the general population who can do that is as low as 16%. By comparison, our approach to one-to-one palliative care at home has enabled 77% of our clients to pass away in the place they love most – their own home.

Effective pressure sore management

Our high-quality home care provided by dedicated and professional carers has seen a staggering reduction in pressure sores in those we care for when compared to both hospital and care home settings. Our clients are nine times less likely to acquire a pressure sore than they are in a care home and three times less likely than in hospital.

Reducing chest infections

Our use of award-winning technology and the close monitoring of clients by our trained professional carers has resulted in a 28% reduction in chest infections and hospital admissions as a result of a chest infection.

Efficient management of medications

Our digital technology is used proactively to effectively support safe administration of medications, which has seen error rates of 3% compared to a 22% error rate in care home settings.

Highest service rating from care regulators in England and Scotland

Unlike introduction agencies we are fully regulated in England and Scotland. This means the care and support we provide is regularly inspected. We are the only dedicated live-in care provider in England to achieve an ‘Outstanding’ rating by the Care Quality Commission (CQC). We have achieved this rating in all five measures – safe, effective, caring responsive and well-led. In Scotland, our service has been inspected by the Care Inspectorate (CI). It has achieved the highest rating of a 6 (Excellent) for quality of care and support and 5 (very good) for staffing, management and leadership. We know this provides families with peace of mind that their loved one is receiving the best possible care for cancer patients at home.

A fully managed service

Families benefit from our fully managed service delivered by care experts. This means you do not need to worry about supervising and managing the carer looking after your loved one. Our professional carers are supervised by an experienced care manager and supported by clinical experts. We provide this support 24 hours a day, 7 days a week. Your dedicated care manager will be on hand to support you, your loved one and our carer teams. We invest in our care management team to ensure they have enough time to give the support everyone needs. With our fully managed home care services for cancer patients, families do not have the burden of managing the care arrangement themselves. We know this means families can have peace of mind, whilst enjoying quality time with their loved one. They do not have to worry about the tasks of caring.

Local teams with national coverage

We operate throughout England and Scotland with a local approach to management of our teams near you. Each dedicated care manager caring for cancer patients at home, is local to you and only has a small number of clients to support. This means they can provide higher levels of monitoring and support than other home care providers. It also means a highly personalised approach to care can be delivered.

“My mother had cancer and went into a care home. She did not respond well, so we wanted her home. The Good Care Group were outstanding from the outset. The carers were so caring and made her last week’s comfortable and peaceful.”

J Elkins

What is included in our service?

Our highly personalised and flexible cancer care at home service includes:

  • Full assessment before care starts
  • Access to clinical expertise and medical support
  • Bespoke and flexible care plan developed with input from the family and other healthcare professionals
  • Matching of the most suitable care team to meet the holistic needs of our clients
  • Dedicated care team led by an expert regional care manager
  • Meal planning and household tasks
  • Social activities and lifestyle enhancement
  • Specialist support and expertise - 24 hours a day, 7 days a week

Costs of our cancer care

The cost of care for cancer patient care at home will be typically higher as it is a specialist care at home service.

It is worth considering however that live-in care is often cheaper than the total cost of domiciliary care for in home care for cancer patients. When a person is receiving hourly care, provided by a domiciliary care provider it is likely that you will be charged extras for additional services to support the person’s specific cancer care needs on top of the cost of a carer visiting. These extras add up and can become costly over time. The total cost to provide hourly care to someone living with high or complex needs can sometimes exceed the price of an inclusive live-in care service.

Care and support for cancer patients at home is typically in line with – and sometimes less than – what you would pay for residential care, with the added benefit of receiving one-to-one tailored care, something that cannot be achieved in a care home.

Useful resources

We are committed to supporting families through their cancer journey with information that helps inform their decisions when planning long term care. There are several high-profile cancer charities in the UK who support families facing the condition, so you are not doing
so alone.

The UK’s leading cancer charity Cancer Research provides information, support and advice to those facing cancer. They have a wealth of free publications you can access on their website providing information about prevention, treatments and a range of support services available across the country.

Marie Curie is a charity who provides care and support for those living with terminal illness, including cancer. Marie Curie nurses are available to those affected by cancer to provide medical care, as well as all the emotional support you and your family may need, all in the comfort of your own home.

Cancer Support UK provides practical and emotional support to people living with cancer focused on helping them through their treatment period. Their Cancer Coach programme is an eight-week structured support and resilience course, delivered by phone for people nearing the end of cancer treatment or for those who have finished their treatment.

Talk to us about your cancer care needs

Our friendly and experienced team is here to help you and your family make sense of the options available to you. Call us today – we will help you every step of the way.

020 3728 7577

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