Trusted complex care services
Discover expert-led, personalised care for conditions like dementia, stroke and Parkinson’s. Contact us today, and learn how complex care can support your loved one at home.
What is complex care?
When a loved one is diagnosed with more complex needs, there can be the worry that home care is no longer an option. But here at The Good Care Group, that isn’t the case. Complex care offers expert-led support to ensure your loved one can continue to live at home for as long as they wish.
Thanks to our in-house Clinical Lead and Admiral Nurse, we are best placed to support those with complex care needs to live comfortably at home. And, with our highly-adaptive, personalised care, we can evolve as requirements change. So you can rest assured that your loved one is receiving award-winning home care, tailored to their needs.
A leading home care provider in the UK
We’ve helped hundreds of families across England and Scotland over the past fifteen years, ensuring their loved ones can continue living at home with dignity and independence.
We’ll carefully match your loved one with a fully-qualified carer who will provide compassionate support, whenever it’s needed.
And, with a dedicated care manager, they’ll receive a detailed care plan based on their unique preferences, health needs and lifestyle. So you can find peace of mind, knowing your loved one is receiving the very best care, built around them.
Discover our live in care locations across England and Scotland.
CQC and CI regulated live-in care for England and Scotland
As a fully-regulated provider, we take part in routine inspections from the Care Quality Commission (CQC) in England, and the Care Inspectorate (CI) in Scotland.
We’re currently rated ‘Outstanding’ by the CQC, and ‘Very Good’ by the CI, placing us within the top 3% of home care providers for our safe, effective, caring, well-led and responsive care.
What’s the difference between regulated and unregulated home care?
| The Good Care Group | Unregulated care agencies | |
|---|---|---|
| Carers who are directly employed, trained and supervised by the company. | ||
| Monitored and independently regulated by the CQC and CI. | ||
| Industry-leading carer training, developed by expert clinicians and trainers. | ||
| A regional service, led by local care managers across England and Scotland. | ||
| Quality recruitment that includes full DBS checks as standard. | ||
| Compliance with regulatory standards that ensure excellence in care. | ||
| A 24/7 emergency line and centralised support, whenever it’s needed. |
Meet our complex care experts
Our in-house experts have extensive experience in complex care and dementia, and work closely with our care managers to ensure your loved ones receive the highest quality of care.
Why choose The Good Care Group?
With award-winning complex care, your loved one can maintain their independence and quality of life in the place they love most.
Watch Neil’s story, and discover the peace of mind that comes with receiving personalised live-in care at home.
In-house carer training
All of our carers complete a training programme developed by in-house clinicians before being assigned to a placement. Plus, they’ll receive additional enhanced training for complex care needs.
Fully managed service
We are not a care agency. We directly employ, train, and supervise all of our carers. That means you’ll receive consistent, reliable support, from carers we know and trust.
Dementia care experts
Our in-house experts, including Clinical Lead Sabah Shah, support our care teams to deliver compassionate dementia care at every stage of the condition.
Award-winning care
We’ve won more awards than any other home care provider for our service, training and culture. Including a Home Care Award, and a National Dementia Care Award.
What specialist conditions does complex care support?
We understand that the journey towards home care can feel overwhelming at times, especially when it comes to navigating new and ongoing health conditions. We’re here to support you every step of the way with expert care and advice.
Whether you’re facing a new diagnosis, or experiencing evolving care needs, we can support with a range of complex conditions, including:
- Dementia
- Parkinson’s
- Palliative
- End-of-life
- Multiple Sclerosis
- Stroke
- Cancer
- Alzheimer’s
Contact the team today about complex care
Complex care funding
In the UK, healthcare is free at the point of delivery. That means, if you are receiving care at home for an identified care need, you may be eligible for NHS continuing care funding. This will be arranged and funded by your local Integrated Care Board (ICB).
To find out if you may be eligible for continuing care funding from the NHS, you’ll need to visit your local GP for an initial assessment. Once this has been reviewed by the ICB, you will be invited to complete a full assessment with a multidisciplinary team of healthcare professionals to understand your complex care needs.
Some specialist conditions, like dementia, are not typically funded by the NHS Continuing Healthcare, but it’s always worth checking.
Your care journey in three simple steps
Read why our clients choose us
Benefits of home care vs residential care
| Live-in home care | Residential home care | |
|---|---|---|
| One-to-one care, delivered by a dedicated care professional. | ||
| A highly-personal care plan that’s unique to your needs. | ||
| Care for couples who wish to remain at home together. | ||
| Fewer falls, lower infection rates, and reduced hospital admissions. | ||
| Maintain choices, like what to eat and how you spend your time. | ||
| Stay in the home you love, without the stress of selling. |
