Live in Care

History & Values

Our history

The Good Care Group was founded in 2009 with a vision of becoming the leading provider of high quality home care services that enable people to live well in their home for longer and avoid the stress of moving into a residential care home.  The motivation behind establishing The Good Care Group came from a mix of personal experience in searching for care for relatives and realisation that there were very few home care providers delivering a truly high quality service. The founders' ambition was to establish an organisation that was able to drive up standards, professionalise home care and lead the way in the care sector.

The Good Care Group’s first office opened in London in 2009. In 2012 home care services were launched in Edinburgh, Scotland.  In 2014 we established local hubs in Surrey and Kent, although our home care services are available throughout England and Scotland, they are delivered on a local basis through the regional care teams.

In 2017 we continued to grow our team and establishing our presence with local hubs in Hampshire, North West and the South West of England. 

About us

The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible.  Services include 24-hour live in care, day care and a respite service.  All professional carers are employed by us – we do not use agency staff.  Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care. We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life.  Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families.  We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

Our values

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life.  The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect
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