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History & values

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History & values

The Good Care Group was founded in the UK in 2009 with a vision of becoming the leading provider of high-quality home care services that enable people to continue to live comfortably in their homes for longer. The Good Care Group delivers live-in care 24 hours a day, 7 days a week. Care is delivered in the homes of people ranging from those who can’t quite manage to look after themselves and need companionship, to those dealing with debilitating or serious health conditions and need assistance to live independently.

Rated ‘Outstanding’ by the CQC

The Care Quality Commission (CQC), has rated The Good Care Group to be OUTSTANDING in all five categories for being safe, effective, caring, well-led and responsive to people’s needs, following an inspection in March 2019, the highest possible rating. The Good Care Group is the only dedicated Live-In Care provider to receive this unique rating.

The Good Care Group was recently acquired by Sodexo UK and Ireland.

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Wealth of experience

Our advisors bring a wealth of experience to delivering home care services to older people – their credentials are second to none and they are committed to high quality care in the home.

  • “The Good Care Group has been, literally lifesavers. My mother has had a year with lots of contentment, fun and even laughter with her two carers who supports her every need. Her amazing carers just cope with everything and I can be as involved as I want to be, but when I am on holiday or busy, life just goes on. What more could one ask?”

    Mrs B Parker

  • “The quality of care provided by The Good Care Group has been outstanding. Thank you for your wonderful carers – so professional yet empathetic through this very difficult time.”

    Mr M J Branner

  • “Angela is a star - professional, adaptable, calm, perceptive, with a huge heart. Nothing is too much trouble and I feel reassured leaving my mother in her capable hands. I would not hesitate to recommend The Good Care Group to anyone.”

    Mr C Drake

  • “We have just visited home and are most impressed with all the hard work and excellent care that Helen is doing.”

    Mrs E, Castle Douglas

  • “The respite and holiday service has been a blessing. I can have the support I want when I need it, and I am fully in control of the service I receive. The Good Care Group has never let me down.”

    Mrs B Dayker

About us

The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care.

Leading the way

We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

Our values

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect ​​​​​​

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landline are free.

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