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History & values

The Good Care Group was founded in the UK in 2009 with a vision of becoming the leading provider of high-quality home care services that enable people to continue to live comfortably in their homes for longer. The Good Care Group delivers live-in care 24 hours a day, 7 days a week. Care is delivered in the homes of people ranging from those who can’t quite manage to look after themselves and need companionship, to those dealing with debilitating or serious health conditions and need assistance to live independently.

Rated ‘Outstanding’ by the CQC

The Care Quality Commission (CQC), has rated The Good Care Group to be OUTSTANDING in all five categories for being safe, effective, caring, well-led and responsive to people’s needs, following an inspection in March 2019, the highest possible rating. The Good Care Group is the only dedicated Live-In Care provider to receive this unique rating.

The Good Care Group was recently acquired by Sodexo UK and Ireland.

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Wealth of experience

Our advisors bring a wealth of experience to delivering home care services to older people – their credentials are second to none and they are committed to high quality care in the home.

  • “It was easier to apply than I imagined and I was made to feel welcome from Day 1”

    Magda

  • “Thank you for the week’s respite care you gave my mother. The carer coped admirably and I was able to relax and enjoy my time away. I have total confidence that I can do this again in the future.”

    Mr J M Yardley

  • “My mother is eating better, getting exercise and walking with more confidence. When I come home from work she always has a smile on her face and is waiting to tell me about her day with her carer.”

    Mrs B Carr

  • “Thank you to everyone at The Good Care Group. You have been professional and reliable in the face of some difficult times. My mother's strength, health and overall mobility has improved so much since Claire has been with us.”

    Ms L Cook

  • “As Power of Attorney for my aunt, I found my experience with the Good Care Group very good. They never failed to return my calls, which having dealt with other agencies, was of great assistance.”

    Mrs L, Glasgow

About us

The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care.

Leading the way

We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

Our values

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect ​​​​​​

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landline are free.