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History & values

The Good Care Group was founded in the UK in 2009 with a vision of becoming the leading provider of high-quality home care services that enable people to continue to live comfortably in their homes for longer. The Good Care Group delivers live-in care 24 hours a day, 7 days a week. Care is delivered in the homes of people ranging from those who can’t quite manage to look after themselves and need companionship, to those dealing with debilitating or serious health conditions and need assistance to live independently.

Rated ‘Outstanding’ by the CQC

The Care Quality Commission (CQC), has rated The Good Care Group to be OUTSTANDINGin all five categories for being safe, effective, caring, well-led and responsive to people’s needs, following an inspection in March 2019, the highest possible rating. The Good Care Group is the only dedicated Live-In Care provider to receive this unique rating.

The Good Care Group was recently acquired by Sodexo UK and Ireland.

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Wealth of experience

Our advisors bring a wealth of experience to delivering home care services to older people – their credentials are second to none and they are committed to high quality care in the home.

  • “My father has dementia and was in a care home, very unhappy - I watched him decline with sadness. The transition to home care with The Good Care Group has been seamless. He is now visibly happier and relaxed and it is so much nicer for the family to visit him at home once again.”

    Mrs S Anderson

  • “Thank you for sending out your expert carers to help me look after my mother. However, I feel I need to say more about Sharon. She was perfection in every way and it was so hard to let her go as she felt more like a member of the family than an employee. Her nursing skills were great too as I was able to discuss so many things with her. My mother was so happy with her as she enjoyed her company so much. Sharon is an exceptional person and our lives have been enriched knowing her. Thank you.”

    Mrs C, Fife

  • “Helen is an amazing carer. My mother’s life is so much better since leaving hospital and I can only see it improving further with Helen’s care.”

    Mrs U Catt

  • “Angela is a star - professional, adaptable, calm, perceptive, with a huge heart. Nothing is too much trouble and I feel reassured leaving my mother in her capable hands. I would not hesitate to recommend The Good Care Group to anyone.”

    Mr C Drake

  • “We have just visited home and are most impressed with all the hard work and excellent care that Helen is doing.”

    Mrs E, Castle Douglas

About us

The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care.

Female  live in carer and elderly male client sitting together looking down on something the carer is holding
Elderly male client in the garden smiling

Leading the way

We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

Our values

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect ​​​​​​
Female live in carer and elderly female client laughing in the bathroom

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landline are free.