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An ‘outstanding’ live-in care provider


The Good Care Group has been providing high quality live-in care to clients across the country for over 10 years. Our care is focused on keeping people safely and happily in the comfort and familiarity of their own home, whilst improving their overall health and wellbeing. Care is provided on a one-to-one basis and is highly personalised reflecting not just an individual’s care needs, but their choices, wishes and social preferences so they are able to maintain as much independence as possible and live a healthy and happy life.

We are the only live-in care provider to have been rated ‘Outstanding’ by The Care Quality Commission in all five key measures - safe, effective, caring, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible care.

For those living with specialist conditions, like dementia, Parkinson’s, Multiple Sclerosis or for those requiring stroke care, cancer care or palliative care, our expert live-in carers are highly trained to provide care and support that positively enhances quality of life, enabling people to live well in their own homes.


Our nurse-led care for those living with complex medical conditions is lead and supported by a dedicated Specialist Consultant Nurse, who works closely with our care teams to ensure we are consistently improving our clients health outcomes.

Whether you have mobility and frailty issues, are recovering from an operation and need convalescent care, or you simply require companionship care at home, our comprehensive live-in care service ensures you can live a fulfilled and meaningful life.

Our approach to delivering OT-led care at home, supported by our in-house Occupational Therapist enables faster discharge from hospital to those coming into our care, whilst ensuring they have a comprehensive plan of care with all the equipment they need to live well at home, whilst significantly reducing the risk of falling.

We also provide our clients, their families and our carers access to a dedicated concierge service that provides specialist personal assistance for household and lifestyle management. Services include anything from arranging a tradesperson to fix a broken boiler in an emergency, booking a taxi to take you into town, organising a much-needed holiday or break away or organising gifts or flowers to be delivered to relatives.

Staying at home with high-quality live-in care

According to a survey conducted by the Live-in care hub, 97% of us given the choice would prefer to carry on living at home. However, when families are faced with the realisation that their loved one or family member needs increasing levels of care and support, many still feel the only option is to move into a care or nursing home. Whilst there are many good care homes, live- in care is fast becoming the preferred choice for those who wish to continue to live in their own home, whilst receiving the care and support they need to have a better quality of life.

There are many other compelling benefits of receiving care in your much-loved home as opposed to enduring the upheaval and disruption that comes from moving into a care home. Highly personalised one-to-one care just cannot be provided in a care home and the way you choose to live your life will be restricted by imposed routines – when to get up, eat your food and when to socialise. For couples live-in care means you can stay together as a loving couple with the care and support you need something that is not guaranteed if both of you move into a residential care home.

Live-in care for couples is a very cost-effective option when compared to needing two packages of care in a care home – with live-in care there is only a nominal additional fee to provide care to a couple.

Staying at home with high-quality live-in care

Benefits of live in care vs. care home


  • One-to-one care and support around the clock – one-to-one care simply cannot be achieved in any care home.
  • A uniquely developed, highly personalised plan of care designed to meet your care needs whilst addressing how you wish to live your life - none of the rigid timetables or set routines experienced in a care home.
  • Specialist and complex care provided by highly trained carers delivered in the comfort of your own home. Familiar surroundings and routines are paramount in helping those living with specialist conditions, like dementia.
  • No need to move out of your much-loved home, with all the upset and disruption that brings. The family home can then be kept in the family, instead of being sold to fund care home fees. Staying at home means you can keep control of your life, with all your treasured memories and possessions around you.
  • If you have an adored pet, you will not be able to take this into a care home. With live in care you can keep your pet and the carer will support looking after it, and if you have a dog will be happy to walk it for you.
  • Considerable and proven benefits to overall health and wellbeing, with much needed peace of mind and reassurance for
    family members
  • The cost of care is comparable to that of a care home and considerably cheaper for couples, who would be charged double for two rooms in a care home.
  • Elderly couples who require care can stay together as a loving couple, as opposed to being split up to be cared for in different areas of a care home.
  • Continuing to be part of the local community you have loved, for what might have been many years.

What is included in our live in care service?

Live in care is when a live in carer comes and lives with you in your home to provide you with around the clock care, companionship and support so you can live a better quality of life whilst improving your health outcomes – and all in the place you love most, your own home. Our professional carer will provide a range of live in care services including:


Providing discreet and sensitive personal care

This can include the task-orientated aspects of caring for someone, like bathing and getting dressed, but also those that promote self-esteem, like having your nails maintained, or your hair styled.

Companionship as and when you need it

Our carers will provide companionship whilst ensuring your privacy is respected. We ensure that a perfectly matched carer shares similar values and interests to make life interesting, stimulating and enjoyable, whilst being there for you to support your emotional and
psychological needs.

Managing and administering medications

Our professional carers are trained in medications management and use an electronic medications system to ensure all medications are managed proactively and effectively. They will also collect prescriptions from the pharmacy.

Ensuring safe mobility in and around the home

We have an in-house Occupational Therapist, Jackie Cooper who will provide guidance and expert advice as to what equipment can help improve safe movement and mobility around your home, whilst minimising falls. Jackie is well placed to provide recommendations on home adaptations that aim to improve the way you live your life
in your home.

Specialist and expert nurse-led care

We provide nurse-led care which means your live in carer is trained to monitor and identify any changes in your health, responding appropriately and avoiding any unnecessary hospital admissions. Uniquely our care teams are supported by our in-house Specialist Consultant Nurse, Dr Jane Pritchard. In addition to supporting our care delivery Jane provides much-needed support to our clients and their families. As part of our commitment to delivering a high-quality home care service, we monitor and measure health outcomes to ensure we continually improve the care we provide.

Planning and cooking meals

Your live in carer will plan and cook meals according to your choice, preferences and nutritional needs, all served at a time that suits you.

Facilitating social arrangements in the home

Your carer will ensure you can invite friends over for socialisation and celebrations, providing the support you need to enjoy yourself and not worry about organising anything.

Trips and visits out of the home in your local community

Our carers know how important it is to ensure you can continue to do as much you wish and that you remain connected to your local community – whether that is a stroll round the local park or attending clubs or groups in the local area or visiting friends or those shops you always have.

Domestic tasks

This includes cleaning of all rooms and vacuuming throughout to keep your house to the standards of cleanliness and tidiness you
always have.

Caring for your much-loved pet

Carers will happily support looking after your pet, including taking dogs for regular walks.

Access to The Good Care Group Concierge

We are proud to offer a concierge service for our clients, their families and our carers that aims to relieve the burden of daily tasks and enhance everyday lifestyle experiences.

Who can benefit from live-in care?

Who can benefit from live-in care?

There are several different situations when live-in care can be used to support your care and support needs, including:

  • 24-hour live-in care for when round the clock care is needed to ensure a person can continue to live well in their own home.
  • Respite care can provide a family carer with a much-needed break from caring for a loved one, or can be used as an opportunity to see how live-in care works and whether it is right for you and your family.
  • Short term care, intermediate care or convalescent care following discharge from hospital or for those needing post-operative rehabilitation or recovery from illness.
  • Complex care of medical and specialist conditions like dementia, Parkinson’s or Multiple Sclerosis can be supported with 24-hour home care – there is no need to go into a care home to receive this level of care.
  • End-of-life palliative care which ensures a person’s needs and preferences are met until the very end of their life.
  • Emergency care at home for those who need an urgent live-in care arrangement put in place following unexpected surgery an accident or sudden illness.

"The care my mother has received has been genuine and to a very high standard. She has had two respite periods of care and the carers have helped her keep safe and happy. Every thought is given to maintaining choice in all aspects of her care and in promoting self-worth. The relationship with the family and all other people involved in day to day life has been excellent and the carers are matched perfectly. Passing on responsibility of care is difficult, but the experience of using The Good Care Group has given us plenty of support when we have needed it most."

- K Walter

Live-in care vs. other types of home care

Other types of home care include hourly care, or visiting care as it is sometimes called, a service which is typically provided by a domiciliary care agency.

With hourly care a carer will visit once or twice a day (sometimes more depending on your needs) to provide specific support to complete day to day tasks, like getting up, washing and dressing and preparing meals.

Generally these visits are short, anything from 20 mins to a maximum of an hour so for someone needing greater levels of care, or for those living with a specialist condition like dementia or Parkinson’s or with more complex medical needs, this level of support is not enough to ensure you get high quality care that improves your quality of life, whilst enhancing your overall health and wellbeing. It is just impossible to achieve in the time the carers are afforded to spend with you. If you do require specialist support, then hourly care can become expensive as you will be charged for the extra support you need on top of the fee for the actual visit.

Live-in care vs. other types of home care

Different types of live-in care providers


It is important when considering the cost of care for a live-in care service that you think about the differences in costs and benefits between using an introductory agency, who charge you a fee to introduce you to a carer who you employ and pay yourself and manage directly, or using a fully managed and regulated live-in care provider, who provide greater levels of management and service delivery to ensure you get the highest quality home care.

There are many reassuring benefits to using a fully managed service. As a fully managed service, The Good Care Group directly employs its professional carers – we never use agency staff. All carers go through a robust and rigorous recruitment process and are trained to the highest level before they are placed with a client. Uniquely, we are the only live-in care provider to use a situational judgement test during the recruitment process to ensure those we hire have the aptitude to deliver the high-quality care our clients should expect. You will be supported by a dedicated regional manager and a care manager, with support from a central service centre. Our managers only look after a small portfolio of clients, which means you and our care teams get unrivalled levels of support.

The Good Care Group is a regulated service, which means the quality of its care is regulated by The Care Quality Commission (CQC), something introduction home care agencies are not. As a family you cannot be assured of the quality of the service the carer you are introduced to will provide. We are proud to be the only live-in care provider in the UK to have achieved an ‘Outstanding’ rating in all five areas in our last inspection.

Read our CQC report here. We are completely accountable for the care we provide, which eliminates worry and provides reassurance to families that their loved one is in safe hands and receiving the best care. Our award winning care trusted by families across the country has seen us win year on year more care industry awards than any other home care provider, including four dementia accolades recognising our approach to delivering outstanding dementia care.

Once an introduction agency introduces a carer to you and you pay the one-off charge to them for that service, that is typically the end of their involvement in the arrangement. Families are then left to supervise, manage and organise all aspects of the care for their loved one, which for most is time consuming, frustrating and sometimes unmanageable. Most people who require long term care will need a team of two carers to provide the support they need. This means you will be responsible for managing a rota, paying the carer and organising sickness and holiday cover. Carers introduced through an introductory agency are self-employed and have not necessarily had any training before being placed with a client.

With a fully managed and regulated service all these worries are simply taken away and you have all the reassurance you need about the quality of care being provided and the level of service you will receive – making life easier for all the family.

"The arrival of The Good Care Group’s carers in our relative’s life has changed it dramatically for the better. Previously up to 19 well-intentioned, but pressured carers from an agency, had arrived over the course of a fortnight to help support her recovery, leaving her stressed and concerned by all the changes. With The Good Care Group’s calm, competent, and friendly carers providing live-in care, our relatives’ life has been transformed. There seems to be nothing they will not do for her, including travelling 50 miles with her to a special concert, finding someone to do alterations to clothing, re-varnishing a table – all on top of making sure our relative is cared for in every way. We can relax too, knowing that someone we care deeply about is safe and happy again."

- M Saxton

Why choose The Good Care Group for live-in care?

At the heart of our live-in care is enabling people to live well in their own home with the medical care and support they need from a carefully well-matched, trained live-in carer who provides a better quality of life for those receiving care, whilst families receive a fully managed and regulated service that they can trust and rely on. There are many other compelling benefits to receiving live-in care from The Good Care Group:

A perfectly matched care team

A live-in care arrangement usually involves two carers working on a two-week rotation. They will be carefully matched working with you and your family to ensure they are able to meet not just your care and support needs, but are closely aligned with how you wish to live your life, sharing common interests, personalities and backgrounds. In the rare situation, the match does not work out we will happily work with you and your family to find the care team that does.

Clinical care developed and supported by experts in their field

Supported by our in-house Specialist Nurse, Dr Jane Pritchard and our central senior management team, many of whom are nursing professionals our professional care teams can support people with nurse-led care in the comfort of their own home. All our professional carers are qualified to manage and administer medications, and support with several complex medical interventions.

We understand that medical care can require equipment and other adaptations to the home. Our dedicated Occupational Therapist (OT), Jackie Cooper will not only liaise with doctors, district nurses and NHS OT’s and physiotherapists, she is also on hand to be able to conduct a thorough OT assessment to facilitate fast and discharge from hospital if required and will co-ordinate any requirement for equipment, so you can get home as quickly as possible to be cared for comfortable in familiar surroundings with all the care you need.

These specialists ensure our live-in carers are focused on and supported to deliver a holistic and multi-disciplinary approach to caring for your loved one.

Innovating care delivery through technology

Unlike any other live-in home care provider in the UK, we have invested in creating our own market-leading technology to further enhance our service. Through the development of an online community for our clients, their families and our professional carers, we are proactive and responsive to emerging issues, whilst enabling the softer social benefits that technology brings. The secure platform is focused on ensuring our carers are equipped to effectively deliver the high-quality care our clients should expect, whilst delivering improvements in health outcomes. Our families can access important information about the care of their loved one, providing a reassuring window into the care they are receiving.

Our professional carers use a dedicated community through a Chromebook to complete daily care records, update care plans, monitor nutrition and hydration and manage medications proactively with safety features ensuring accurate administration. This allows us to effectively monitor the health outcomes of our client’s care, so we can prevent and respond to incidents and ensure the very highest quality of care is always provided. The online community also allows our professional carers to network, support each other and share best practice, whilst facilitating a connection which is so important for a remote workforce.

For families who may live some distance away from their loved one, they can access care plans, care records and a calendar of events as and when they wish, offering much-needed peace of mind. We are proud that this community offers families a transparent and immediate insight into our service. The technology also provides families with reassurance that any cash handled by our carers is being managed safely and accurately, whilst enabling them to manage practical arrangements, such as food shopping remotely. They can also connect with our other clients’ families who may well be in a similar situation as themselves, so they can share their care experiences and support
one another.

Our professional carers will utilise the technology for their clients’ socialisation and enjoyment – everything from video calls with family members so they feel connected, online shopping to general
web browsing.

Improving health outcomes

At The Good Care Group every decision is driven by delivering improved health outcomes for our clients. Through our dedicated and committed approach to providing high quality care to our clients and the use of our market-leading digital technology, we can see significant improvements in our clients’ overall health and wellbeing every year.

Unique to the live-in home care market, the technology enables us to digitally monitor health outcomes allowing us to effectively predict risk and shape the care we provide. We know, for example that urinary tract infections (UTI’s) are one of the leading causes of hospital admissions for our clients, so we equip our carers with handheld testing kits to proactively monitor our clients for infections. We then benchmark our data to demonstrate how effective our care is in improving the quality of our client’s lives in the context of other types of care provision, for example care homes.

Our health measures are focused on achieving the following:

  • Promoting wellbeing, independence and enjoyment
  • Reducing behaviours that challenge through implementation of psychosocial techniques
  • Reducing and eliminating antipsychotic drug use
  • Promoting excellence in nutrition and hydration
  • Reducing and preventing falls in the home
  • Reducing hospital admissions and re-admission
  • Reducing UTI’s and chest infections
  • Reducing carer stress

We are proud to be transforming health outcomes for those who require care at home. In 2020 our care teams achieved the following outcomes for those they cared for:

Infection Prevention

Proactive Monitoring of Chest Infections

Our vigilant carers manage early signs of illness, such as chest infections enabling timely intervention to avoid unnecessary hospital admissions. This has resulted in a 28% reduction in chest infection hospital admissions.

Reducing urinary tract infections (UTI’s)

Through enhanced training our professional carers can perform urinalysis tests. This means they can provide timely information to GP’s, enabling a quick diagnosis and treatment. 80% of our clients were diagnosed in 2020 using urinalysis kits. Through the introduction of testing, our clients are three times less likely to require emergency interventions involving a 999 call or ambulance call out when a urine test is completed.

Unrivalled falls prevention programmes

In England alone, 30% of people over the age of 65 fall at least once a year and for those 80 and over it is 50%. By comparison, only 7% of our clients aged 65 and over fell at least once, and that was only 6% for those aged 80 or over.

Our clients are six times less likely to suffer a serious injury as a result of a fall than residents living in a residential care home. This is a result of our quality one-to-one care, which just cannot be achieved in even the very best care home, and our effective personalised falls management programmes.

Working with our in-house Occupational Therapist, we identify clients who are ‘frequent fallers’ and through an intensive and personalised approach to falls management resulted in  50% of our clients never falling again.

A specialist pathway for palliative care at home

For those with a life-limiting illness or a terminal condition, most of us given the choice would wish to end our days in the comfort of our own home. However, the percentage of people in the general population who can do that is as low as 19%. By comparison, our approach to one-to-one palliative care at home has enabled 81% of our clients to pass away in the place they love most – their own home.

Effective pressure sore management

Our high-quality home care provided by dedicated and professional carers has seen a staggering reduction in pressure sores in those we care for when compared to both hospital and care home settings. Comparative data shows that you are 13 times less likely to acquire a pressure sore in The Good Care Group's care when compared to a hospital and 26 times less likely when compared to care home rates.

Efficient management of medications

Our digital technology is used proactively to effectively support safe administration of medications, which has seen error rates of 2.4% compared to a 22% error rate in care home settings.

Reducing the use of antipsychotic medication for those living with dementia

The use of antipsychotic medication to treat dementia symptoms has been increasingly challenged over the last ten years, as they have been shown to be harmful for people living with dementia and are at times prescribed unnecessarily. Through our approach to professional and specialist one-to-one care for those living with dementia, and the use of our market leading digital technology (eMAR) our clients are four times less likely to be prescribed antipsychotic medication than residents of care homes.

Peace of mind and reassurance for families

Rated ‘Outstanding’ by the Care Quality Commission (CQC)

The Good Care Group is the only live-in care provider in the UK to achieve an ‘Outstanding’ rating by CQC across all five categories – safe, effective, caring, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible care.

A fully managed and regulated live-in care service

Our fully managed and regulated live-in care service offers families reassurance at a time they need it most. Unlike introduction agencies who are not regulated by CQC, all our live-in carers are directly employed and managed by us. We ensure they are supervised by an experienced manager and supported by clinical experts – 24 hours a day, 7 days a week.

Unrivalled management support

We operate nationwide with a local approach to management of our teams near you. Each dedicated care manager has a small portfolio of clients to support, providing unrivalled levels of support to, not just our clients, but our care team enabling a service that is of the very
highest quality.

Access to The Good Care Group Concierge

The Good Care Group Concierge can be accessed by our clients, their representative or our professional carer 24 hours a day, seven days a week all year round via telephone, email or through our Client Community. The service allows you to source information, get advice or make bookings. No request is too big or too small. Once you start using the service and we get to know what you like to use it for and we better understand your preferences we are well equipped to make relevant recommendations that may interest you. In addition, you can benefit from a huge range of discounts and offers from popular shops, brands and restaurants via the online portal.

"All the patients and families I have recommended have received an excellent service and The Good Care Group has made significant improvements to their quality of life."

- Dr Simon Moore, Private GP and founder of The Moore Medical Practice

What is included in our service?

What is included in our service?

Our highly personalised live-in care service includes:

  • Access to clinical expertise and medical support
  • Full assessment before care starts
  • Bespoke and flexible care plan developed with input from the family and other healthcare professionals
  • Matching of the most suitable care team to meet the holistic needs of our clients
  • Dedicated care team led by an expert regional care manager
  • Meal planning and household tasks
  • Social and lifestyle enhancement
  • Specialist support and expertise - 24 hours a day, 7 days a week
  • Access to The Good Care Group Concierge 24 hours a day, 7 days a week

Choosing a care at home provider

Once you have understood what live-in carer’s do and how live-in care works, and that live-in care is the right choice for you and your family, you will need to do some research into choosing a live-in care provider. You will also need to decide whether you use an introduction agency, whereby a carer is introduced to you but you employ and manage them directly, or you use a fully managed service provider who is regulated and inspected by the Care Quality Commission (CQC) to ensure the highest standards of care are provided. The UKHCA (the United Kingdom’s Home Care Association) is a membership body of care at home providers, and is a good place to get information on high quality care at home providers you could consider when making
your decision.

Choosing a care at home provider

Live in care FAQ’s


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  • What do I need to provide my live in care?

    All that is required is a spare room for the carer to have their own space during breaks and to sleep, with a TV for their relaxation and internet access so they are able to complete the records required to manage your care. Your live in carer will cook your daily meals and eat the same food, with you if you wish.

    The carer will need to have a two-hour break in any 24-hour period, which many clients usually find works best when they are resting in the afternoon. If you require care and support during this period many will have family visit to cover this break, or we can organise for an hourly care provider to cover this for you.

  • What happens when my carer has time off or goes on holiday?

    At The Good Care Group, we understand the importance of continuity and consistency of care. However as we are sure you will appreciate, that it is important for our carers own wellbeing to have sufficient time off work and holidays to rest, so that they continue to deliver the highest quality of care that you should expect.

    You will have a team of two carers who will provide care in your home usually for two weeks at a time, rotating to the next carer after two weeks. Whilst this is a typical rota patten we do offer various patterns, including a four-week working period with two weeks off. A team of the same two carers ensure they really get to know and understand you as a person. If one carer requires a short amount of time off, we will always endeavour for the other carer to provide cover to ensure consistency of care.

    As a fully managed service, however we have a rapid response and relief team of highly trained professional carers who can come to support you during your carer’s holidays and for longer periods of leave. These are always planned and scheduled well in advance and communicated to you and your family so you can be reassured that we can continue to meet your needs.

  • Can you provide live in care for me and my spouse?

    The Good Care Group has been providing live in care to couples for over 10 years. Receiving care in the comfort of the home you have enjoyed together for, what is probably many years with all your memories and possessions around you is fast becoming the preferred choice for couples, as opposed to enduring the upheaval, disruption and emotional upset of moving into a care home. Whether one of you is living with a specialist condition, like dementia or Parkinson’s and the other one just requires mobility or frailty care, or to recover from an operation, we will provide you with a perfectly matched carer who will support you both to live a better quality of life as a couple, but also individually according to your needs, choices and preferences.

    One of the most significant considerations when planning care for a couple, is the cost of care. If a couple moves into a care home, the cost of care is typically double the price of receiving high quality, live in care at home. With live in care there is only one weekly fee for the care team, with a small supplement depending on needs, so it is a very cost-effective alternative to moving into a care home.

  • I have dementia, how can live in care help me?

    At The Good Care Group, we know receiving care in the comfort, safety and familiarity of your own home has far reaching benefits in improving overall health and wellbeing for a person living with dementia. Moving at any stage in life can be very stressful, but can negatively impact a person who is living with dementia, which is why many families up and down the country choose live in care as an alternative to moving into a care home to receive high quality dementia care.

    All our professional carers receive unrivalled training in dementia care before they care and support someone with the condition. Our work with the Contented Dementia Trust to introduce the SPECAL approach to dementia care helps us to understand and discover what is important to the person living with dementia, enabling us to develop a purposeful and meaningful programme of care. Working closely with Dementia UK, our carers and our families are supported by our own dedicated Specialist Consultant Admiral Nurse, Dr Jane Pritchard who ensures people are able to live well with the symptoms of dementia presents, whilst improving health outcomes, enhancing wellbeing and enabling a person to live a content and fulfilled life – all in the comfort of their own home.

  • Can I get any funding for live in care?

    There may be care funding available to you to receive a live in care service depending on your financial circumstances and your care needs. The Local Authority will only fund care at home (referred to as social funding) if your assets are worth less than £23,500, which we know that sadly for many families their financial situation exceeds.

    If you are assessed and have an identified healthcare need you may be eligible for NHS Continuing Healthcare funding organised by your local Clinical Commissioning Group (CCG) to support you to receive care in your own home.

    Many families are faced with having to fund the care they receive themselves (referred to as self-funding care). For these families there are options to help finance care at home, including a Care Fees Annuity, which is an insurance policy you purchase to cover the cost of your care, or by realising capital in your assets through an Equity Release scheme. Read more about care funding here.

Costs of live-in care


Live-in care costs are typically in line with a care home, and sometimes less. Costs in care homes can be much more if you need nursing care. With live-in care you have the added value of being able to keep your family home and the fee you pay for your care is purely for the quality support you receive and not the room and board of a residential home.

If you are a couple live-in care really is a cost-effective option. In a care home you would be charged double for two bedrooms. With live-in care there is only a nominal cost if two people receive care at the
same address.

Live-in care is often cheaper than the total cost of domiciliary care for people living with complex medical or specialist conditions. When a person is receiving hourly care, provided by a domiciliary care provider it is likely that you will be charged extras for additional services to support the person’s medical and care needs on top of the cost of a carer visiting.

These extras add up and can become costly over time. The total cost to provide hourly care to someone living with high or complex needs is likely to exceed the price of an inclusive live-in care service.

When considering live-in care providers, price is a factor in the quality of care provided and the level of service the provider offers, so should be considered with many other factors including:

  • Whether the provider employs its carers directly, how they train them and develop their skills to ensure high quality care is provided
  • How the service is managed – a fully managed service where you have around the clock support will generally command a higher weekly fee, but you need to consider the drawbacks of not using a managed service and constraints of family time
  • Whether the provider offers specialist care of conditions, nurse-led care where carers are trained to carry out the duties of a district nurse or whether input is provided from an expert
  • Occupational Therapist – this will typically result in a higher weekly fee
  • Whether they measure improvements in health outcomes of its clients and can evidence how they do this
  • How the quality of care is monitored and measured – is there a focus and commitment to quality assurance
  • Is the provider regulated and inspected by the Care Quality Commission (CQC) – introduction agencies are not so you cannot be assured of the quality of the service you receive
  • Does the provider optimise technology in the service it offers? This could be by giving the family a way to stay connected to the programme of care their loved one receives via a secure website. This allows family members, as well as healthcare professionals to access daily care records and care plans, providing a reassuring window for families who live away from their loved ones.

How to arrange live-in care near you

If you get in touch with us, you can speak to a dedicated care advisor who will answer any questions you may have and provide any information you need to make the right decision.

We will then arrange a no-obligation home meeting with you and your loved one, either at your home or in hospital if you are awaiting discharge following treatment. We can all discuss their needs and how we will match the perfect professional carer for you so we can get the right team and right care package in place at the right time.

Learn more about live-in care

Two elderly women outside gardening herbs together

Benefits of 24 hour care

The care we provide is entirely driven by our clients’ needs, wishes and life choices. We are there to assist and enable, providing a unique blend of physical and emotional support for a better quality of life.

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Live-in care for couples

Removes the need for partners to be separated, enabling them to remain together in their home and to continue to enjoy their daily lives whilst receiving the level of care they need.

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Choosing a provider

In April 2019, The Good Care Group became the only provider dedicated to live-in care to achieve an ‘Outstanding’ rating in all five categories of the CQC inspection.

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Female live in carer talking to elderly female client

What do live-in carers do?

A live in carer can provide as much or as little support and assistance as required whilst allowing you to stay in the comfort and security of your own home.

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Thinking about live-in care? 

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