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Mobility care at home


As we get older physical problems, such as arthritis, osteoporosis, diabetes, heart issues or elective surgery, like a hip or knee replacement can all affect our mobility, which can lead us to feel less confident in carrying out our usual day-to-day activities and tasks. Mobility issues can significantly impact the way we wish to live our life, resulting in a loss of control and independence. This can be a worrying time for you and your family as it can raise not just safety concerns, but it can also mean that family members are having to provide increasing levels of care to ensure their loved one is able to live well.

Home is best for mobility care

At The Good Care Group, we have been enabling people living with mobility and frailty issues to live a fulfilled and purposeful life in the comfort of their own home for over 10 years. Our mobility care services mean you can live well, maintaining as much independence as possible with the right level of care and support – and all the place you love best, your own home.

Receiving compassionate care in the safety and familiarity of your own home has far reaching benefits in improving wellbeing for a person needing mobility care, enabling them to continue to live life the way they choose. The personalised support we provide from a highly trained and well-matched carer is delivered on a one-to-one basis and is proven to improve quality of life, enabling you to retain as much independence as possible.

What is mobility care?

Mobility care at home covers a wide range of care and support for those living with the following concerns that affect us as we age:

  • Arthritis
  • Osteoporosis
  • General frailty
  • Diabetes
  • Heart and lung issues
  • Neurological conditions
  • Elective surgery

These conditions can impact our health and wellbeing in the following ways:

  • Increased risk of falling
  • Muscle weakness
  • Pain
  • Joint problems

Mobility care enables a person to do as much as they can independently, with the right level of care and support, focusing on ensuring a person’s safety and rehabilitation so they can live a fulfilled and meaningful life.

Female complex carer holding arm of elderly male client in the hallway

Mobility live-in care


Our live-in care service for those living with mobility and frailty issues is highly personalised focusing on a true understanding of the person’s needs. Uniquely in live-in care, we have a dedicated Occupational Therapist, Jackie Cooper in our team who provides expert advice and guidance to those who wish to stay living at home with our mobility care service. Jackie will conduct a comprehensive assessment of your mobility needs and will provide all the equipment for you to live safely at home, with independence and will provide advice on how your home may be adapted for a better quality of life.

We know how much mobility and frailty issues can affect a person’s mood. We not only recognise the mobility issues a person is facing, but also the impact these can have on their emotional, social and psychological wellbeing and adopt a compassionate, flexible and holistic approach to mobility care at home.

Sometimes people are living with a combination of mobility ailments that significantly impact their independence. Our carers are highly trained to manage multiple mobility concerns and we can provide double up care if two carers are required for those with complex mobility issues.

Female live in carer and elderly female client interacting in front of a opened jar in the kitchen

What does our mobility care service include?

  • A comprehensive assessment of your mobility needs and falls management plan to ensure safe mobility in and around the home
  • Dedicated support from our in-house Occupational Therapist through our OT led service
  • Managing and administering medications
  • Companionship as and when you need it
  • Providing discreet and sensitive personal care
  • Specialist nurse-led care through our nurse-led service
  • Planning and cooking meals
  • Facilitating social arrangements in the home
  • Trips and visits out of the home in your local community
  • Domestic tasks
  • Caring for your much-loved pet

Mobility live-in care, short term care or respite care

We provide our specialist mobility care service as either 24 hour live-in care or as respite care.


With a full time, live-in care arrangement a professional carer will live with you in your home providing around the clock care and support, focused on improving your overall health and wellbeing and enhancing the quality of your life. There are many benefits of 24 hour care, not least that the carer will truly get to know you as a person, so not just your mobility needs are met, but they will be on hand to support you to live life the way you wish, with as much independence as possible.

Respite care or a short term arrangement provide an opportunity for a family carer to take a much needed break from caring for someone living with mobility issues or for you to try live-in care for the first time to see how live-in care works and whether it is the right choice for you in the future.

Case study: Making home a safer and happier place for Brenda and Fred


Our full-time Occupational Therapist Jackie Cooper plays a vital role in helping people with mobility and frailty issues to live a fulfilled life at home. She promotes independence and reablement, especially after time in hospital. Here is how she helped one couple whose situation became critical when one of them fell at home.

“I first met Brenda in hospital. She had broken her femur in a nasty fall at home, where she was living with her husband Fred. Both are also living with dementia. After an operation and two weeks on the ward, the hospital’s Occupational Therapist and Physiotherapist felt her recovery would continue better at home, where she would be inclined to do more for herself.

After that first meeting, the family and I met again at Brenda’s home, where I was able to make an assessment and confirm the adaptations it would need to support her through rehabilitation. I explained the details of our OT led service – 24/7 fully managed care with supporting visits from both myself and the Care Manager – to Brenda’s daughter. We agreed that Brenda would be transferred to our care and my immediate priority became ensuring her smooth discharge from hospital.

Community physio was arranged for her return, along with a standing aid and wheeled commode. Space was made in the dining room for a profiling bed.

I made sure Brenda’s return from hospital went smoothly and she soon began to make great progress at home.

The dining room made a good bedroom, the profiling bed supporting her transfers while also making it easier for the carers to provide personal care. After a few weeks, Brenda’s mobility had improved so much that she was able to move back into the bed she shared with her husband and manage well with just one carer.

Brenda and Fred have now transferred from my care to our nurse-led service. Both their daughter and our Care Manager had noticed a deterioration in their dementia, which required additional support from our Consultant Admiral Nurse.

I still call into visit them at home – a familiar and calming environment which has become especially important to their state of mind and quality of life.”

– Jackie Cooper, The Good Care Group’s in-house Occupational Therapist.

Why choose The Good Care Group for mobility care services at home?

There are many compelling reasons to use The Good Care Group for high quality mobility care at home.


OT-led care and expertise

Our dedicated Occupational Therapist, Jackie Cooper provides our clients with the support they need to live safely and well at home, with all the equipment and any home adaptations they need to help them to live a fulling life, as independently as possible.

Jackie and the care team will work closely with and liaise with all other healthcare professionals involved in delivering care, including hospital discharge planners, GP’s, district nurses and physiotherapists to ensure all health needs are met through a holistic approach to care planning.

Proven to reduce the risk of falling

At The Good Care Group, we know that falls and fall-related injuries are a common and serious problem for older people, causing distress, pain, injury, loss of confidence, loss of independence and in some cases mortality.

Those living with mobility and frailty issues are more likely to experience falls in and around the home. Working with our in-house Occupational Therapist, we identify clients who are ‘frequent fallers and through an intensive and personalised approach to falls management these clients experienced 47% fewer falls from being in our care. Our diligent professional carers ensure our clients experience fewer falls that result in serious injury than the average care home resident.

Innovating care delivery through technology

Unlike any other live-in home care provider in the UK, we have invested in creating our own market-leading technology to further enhance our service. Through the development of an online community for our clients, their families and our professional carers, we are proactive and responsive to emerging issues, whilst enabling the softer social benefits that technology brings. The secure site is focused on ensuring our carers are equipped to effectively deliver the high-quality care our clients should expect, whilst delivering improvements in health outcomes. Our families can access important information about the care of their loved one, providing a reassuring window into the care they are receiving.

Our professional carers use the community through a Chromebook to complete daily care records, update care plans, monitor nutrition and hydration and manage medications proactively so they are never missed. This allows us to effectively monitor the health outcomes of our client’s care, so we can prevent and respond to incidents and ensure the very highest quality of care is always provided. The online community also allows our professional carers to network, support each other and share best practice, resulting in them feeling less isolated in their roles, something very common in live-in care.

For families who may live some distance away from their loved one, they can access care plans, care records and a calendar of events as and when they wish, offering much-needed peace of mind. We are proud that this community offers families a transparent and immediate insight into our service. The technology also provides families with financial information relating to their care package in a timely and accurate way. They can also connect with our other clients’ families who may well be in a similar situation as themselves, so they can share their care experiences and support one another.

Our professional carers will utilise the technology for their clients’ socialisation and enjoyment – everything from video calls with family members so they feel connected, online shopping to general web browsing.

Improving health outcomes

At The Good Care Group every decision is driven by delivering improved health outcomes for our clients. Through our dedicated and committed approach to providing high quality care to our clients and the use of our market-leading digital technology, we can evidence year on year significant improvements in our clients’ overall health and wellbeing.

Unique to the live-in home care market, the technology we use enables us to effectively and regularly monitor, analyse and measure the care we provide to gain valuable insights that inform and shape the care we provide. This technology also allows us to identify any risks in a timely manner ensuring we can put steps in place to avoid unnecessary interventions and hospital admissions. We then benchmark our data to demonstrate how effective our care is in improving the quality of our client’s lives in the context of other types of care provision, for example care homes.

Our health measures are focused on achieving the following:

  • Promoting wellbeing, independence and enjoyment
  • Reducing behaviours that challenge through psychosocial techniques
  • Reducing and eliminating antipsychotic drug use
  • Promoting excellence in nutrition and hydration
  • Reducing and preventing falls in the home
  • Reducing hospital admissions and re-admission
  • Reducing UTI’s and chest infections
  • Reducing carer stress

We are proud to be transforming health outcomes for those who require care at home. In 2020 our care teams achieved the following outcomes for those they cared for:

Infection Prevention

Proactive Monitoring of Chest Infections

Our vigilant carers manage early signs of illness, such as chest infections enabling timely intervention to avoid unnecessary hospital admissions. This has resulted in a 28% reduction in chest infection hospital admissions.

Reducing urinary tract infections (UTI’s)

Through enhanced training our professional carers can perform urinalysis tests. This means they can provide timely information to GP’s, enabling a quick diagnosis and treatment. 80% of our clients were diagnosed in 2020 using urinalysis kits. Through the introduction of testing, our clients are three times less likely to require emergency interventions involving a 999 call or ambulance call out when a urine test is completed.

Unrivalled falls prevention programmes

In England alone, 30% of people over the age of 65 fall at least once a year and for those 80 and over it is 50%. By comparison, only 7% of our clients aged 65 and over fell at least once, and that was only 6% for those aged 80 or over.

Our clients are six times less likely to suffer a serious injury as a result of a fall than residents living in a residential care home. This is a result of our quality one-to-one care, which just cannot be achieved in even the very best care home, and our effective personalised falls management programmes.

Working with our in-house Occupational Therapist, we identify clients who are ‘frequent fallers’ and through an intensive and personalised approach to falls management resulted in  50% of our clients never falling again.

A specialist pathway for palliative care at home

For those with a life-limiting illness or a terminal condition, most of us given the choice would wish to end our days in the comfort of our own home. However, the percentage of people in the general population who can do that is as low as 19%. By comparison, our approach to one-to-one palliative care at home has enabled 81% of our clients to pass away in the place they love most – their own home.

Effective pressure sore management

Our high-quality home care provided by dedicated and professional carers has seen a staggering reduction in pressure sores in those we care for when compared to both hospital and care home settings. Comparative data shows that you are 13 times less likely to acquire a pressure sore in The Good Care Group's care when compared to a hospital and 26 times less likely when compared to care home rates.

Efficient management of medications

Our digital technology is used proactively to effectively support safe administration of medications, which has seen error rates of 2.4% compared to a 22% error rate in care home settings.

Reducing the use of antipsychotic medication for those living with dementia

The use of antipsychotic medication to treat dementia symptoms has been increasingly challenged over the last ten years, as they have been shown to be harmful for people living with dementia and are at times prescribed unnecessarily. Through our approach to professional and specialist one-to-one care for those living with dementia, and the use of our market leading digital technology (eMAR) our clients are four times less likely to be prescribed antipsychotic medication than residents of care homes.


Peace of mind and reassurance for families

Rated ‘Outstanding’ by the Care Quality Commission (CQC)

The Good Care Group is the only live-in care provider in the UK to achieve an ‘Outstanding’ rating by CQC across all five categories – safe, effective, caring, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible mobility care services.

A fully managed care service

We provide a fully managed and regulated mobility care service which offers families reassurance at a time they need it most. Unlike introduction agencies who are not regulated by CQC, all our carers are directly employed and managed by us. We ensure they are supervised by an experienced manager and supported by clinical experts – 24 hours a day, 7 days a week.

Local teams with national coverage

We operate nationwide with a local approach to management of our teams near you. Each dedicated care manager has as small portfolio of clients to support, enabling the care team to provide a tailored one-to-one approach with the highest levels of monitoring and support.

What is included in our service?

Our highly personalised mobility care at home service includes:

  • Full assessment before care starts
  • Bespoke and flexible care plan developed with input from the family and other healthcare professionals
  • Matching of the most suitable care team to meet the holistic needs of our clients
  • Dedicated care team led by an expert regional care manager
  • Meal planning and household tasks
  • Social activities and lifestyle enhancement
  • Specialist support and expertise - 24 hours a day, 7 days a week
  • Access to clinical expertise and medical support
Female live in carer and elderly male client sitting at a table talking to each other

Costs of our mobility care

The cost of care for people living with mobility issues is often cheaper than the total cost of domiciliary care at home. When a person is receiving hourly care, provided by a domiciliary care provider it is likely that you will be charged extras for additional services to support the person’s mobility care needs on top of the cost of a carer visiting. These extras add up and can become costly over time. The total cost to provide hourly care to someone living with high or complex mobility needs can sometimes exceed the price of an inclusive live-in care service.

Mobility care at home is typically in line with – and sometimes less than – what you would pay for residential care, with the added benefit of receiving one-to-one tailored care, something that cannot be achieved in a care home.

Talk to us about your mobility care needs

Our friendly and experienced team is here to help you and your family make sense of the options available to you. Call us today – we will help you every step of the way.