About us
The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care.
Leading the way
We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and motor neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.
Our values
We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.
- Expertise: We’re experts. Our people are skilled professionals that deliver award-winning, innovative care, guided by experienced health care specialists. Our clients can rest assured that they are in good hands.
- Teamwork: We’re better together. Working as a team – we share, support and collaborate to achieve our goals. Our combined warmth and shared vision helps us to deliver an outstanding service.
- Trust: We’re trusted. Always offering peace of mind we build relationships through honesty and reliability. We’re proud of our reputation and of the fact that most of our clients and carers come from recommendations.
- Empathy: We’re empathetic. Providing genuine care, we always look at things through our clients’ eyes and always remember that people are at the heart of everything we do. We are in the privileged position of being able to improve people’s lives every day, and we never forget that.
- Professionalism: We’re professional. Consistently delivering the best care possible, meeting the needs of our clients in a reliable, responsive and knowledgeable way. Our standards are high, as you would expect.
- Respect: We’re respectful. We treat everyone equally and individually; offering privacy, ensuring dignity and embracing diversity.
Rated ‘Outstanding’ by the CQC
The Care Quality Commission (CQC), has rated The Good Care Group to be outstanding in all five categories for being safe, effective, caring, well-led and responsive to people’s needs, following an inspection in March 2019, the highest possible rating. The Good Care Group is the only dedicated live-in care provider to receive this unique rating.
Talk to us about your care needs
To talk about your care needs, contact one of our friendly advisors. Calls from landlines are free.