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Why The Good Care Group?

Five reasons to choose our home care services.

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Highest standard of carers

We employ and train carers to the very highest standards:

  • Rigorous recruitment process - only 2% of carers who apply are successful
  • Employed carers - staff are paid well, supported and rewarded for loyalty and performance
  • Unrivalled training programme - far exceeding statutory requirements
  • On-going training and professional development - reflects best practice so carers have the knowledge and skills to give high quality care
  • No agency staff

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Unrivalled specialist expertise

We are experts at specialist care that promotes health and wellbeing:

  • Unrivalled expertise in medical conditions - including dementia, Parkinson's, MS, stroke rehabilitation, cancer and palliative care
  • Holistic approach - person-centred and encompassing medical, emotional and  social needs
  • Responsive care - consistent monitoring and management of conditions to meet changing needs
  • Best practice - drawing on expertise from leading health and social care professionals

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Carer continuity through dedicated teams

We achieve care continuity through a dedicated, professional care team:

  • Carer  support - experienced care managers work with our carers so they work to the best of their abilities
  • In-depth knowledge - dedicated carers and experienced managers work closely to understand highly personal conditions and care needs
  • Effective rotas - we consider our carers wellbeing so they stay with us for longer and provide better quality care

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Fully managed services and 24/7 support

We provide high levels of family support giving you peace of mind:

  • Fully managed service - we manage and pay your care team, making the process as easy as possible
  • Domestic responsibility - we take care of household administration and running of a home
  • Close contact and support - regional care teams manage fewer clients than our competitors, so you get better levels of quality care
  • 24/7 access to advice and experts - around the clock emergency support (not offered by introduction agencies)
  • Free events - access to our expertise and our specialist partners through family education events and support programmes

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Award winning & assured quality

We provide a quality assured and regulated service:

  • Award-winning care - awarded home care provider of the year for the past 2 years at the leading industry awards
  • Employed carers  - using agency staff or those who are self-employed means care quality is not controlled
  • Regulated by the Care Quality Commission (CQC) - we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections
  • Continual control and monitoring - we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time
  • Unique Advisory Board - made up of leading health and social care professionals who advise us on delivering best practice, quality home care

The Good Care Group is part of a family of home care brands in the UK, owned by the Sodexo Group including Prestige Nursing & Care, Oxford Aunts and Comfort Keepers (Ireland). Through this leading family of brands, The Good Care Group can offer expert, highly personalised hourly home care services and complex, nurse-led care at home through Prestige Nursing & Care to generations of people, in addition to its established live-in care offering. Whether it is a baby born with a degenerative condition, a young child with spina bifida, an adolescent who has acquired a brain injury or an older person living with dementia, through to care of those who need palliative/end-of-life care – we provide the right care at the right time, right at home – for all of life.

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from a landline are free.