Why The Good Care Group | The Good Care Group

Why choose The Good Care Group

Five reasons to choose our home care services.

Highest standard of carers

We employ and train carers to the very highest standards:

  • Rigorous recruitment process – only 2% of carers who apply are successful
  • Employed carers – staff are paid well, supported and rewarded for loyalty and performance
  • Unrivalled training programme – far exceeding statutory requirements
  • On-going training and professional development – reflects best practice so carers have the knowledge and skills to give high quality care
  • No agency staff

Unrivalled specialist expertise

We are experts at specialist care that promotes health and wellbeing:

  • Unrivalled expertise in medical conditions – including dementia, Parkinson’s, MS, stroke rehabilitation, cancer and palliative care
  • Holistic approach – person-centred and encompassing medical, emotional and social needs
  • Responsive care– consistent monitoring and management of conditions to meet changing needs
  • Best practice – drawing on expertise from leading health and social care professionals

Carer continuity through dedicated teams

We achieve care continuity through a dedicated, professional care team:

  • Carer support – experienced care managers work with our carers so they work to the best of their abilities
  • In-depth knowledge – dedicated carers and experienced managers work closely to understand highly personal conditions and care needs
  • Effective rotas – we consider our carers wellbeing so they stay with us for longer and provide better quality care

Fully managed services and 24/7 support

We provide high levels of family support giving you peace of mind:

  • Fully managed service – we manage and pay your care team, making the process as easy as possible
  • Domestic responsibility – we take care of household administration and running of a home
  • Close contact and support – regional care teams manage fewer clients than our competitors, so you get better levels of quality care
  • 24/7 access to advice and experts – around the clock emergency support (not offered by introduction agencies)
  • Free events – access to our expertise and our specialist partners through family education events and support programmes

Award winning & assured quality

We provide a quality assured and regulated service:

  • Award-winning care – awarded home care provider of the year for the past 2 years at the leading industry awards
  • Employed carers – using agency staff or those who are self-employed means care quality is not controlled
  • Regulated by the Care Quality Commission (CQC) – we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections
  • Continual control and monitoring – we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time
  • Unique Advisory Board – made up of leading health and social care professionals who advise us on delivering best practice, quality home care

The Good Care Group is part of a family of home care brands in the UK, owned by the Sodexo Group including Prestige Nursing & Care, Oxford Aunts and Comfort Keepers (Ireland). Through this leading family of brands, The Good Care Group can offer expert, highly personalised hourly home care services and complex, nurse-led care at home through Prestige Nursing & Care to generations of people, in addition to its established live-in care offering.

Whether it is a baby born with a degenerative condition, a young child with spina bifida, an adolescent who has acquired a brain injury or an older person living with dementia, through to care of those who need palliative / end-of-life care – we provide the right care at the right time, right at home – for all of life.

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landlines are free.


020 3728 7577

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