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We are passionate about what we do. The Good Care Group is made up of experienced specialists who care passionately about the sector they are in – many with personal experience about the difference good care can make.
- Senior leadership team
Janet has been a qualified Nurse since 1982 and has gained a wealth of experience across the NHS and private sectors working for Health and Social Care providers in both clinical and managerial roles, including Stroke rehabilitation, Care Homes, out of hours and NHS 111. Her passion for quality took her into governance where she worked as a Clinical Governance Manager, developing compliance frameworks. Janet joined The Good Care Group in 2016 and progressed to Business Director in September 2020. Janet's passion and drive is always to deliver a high quality service for the customer, regardless of the situation or setting they find themselves in.
Director of Finance
Helen has been a qualified Chartered Management Account since 2002 and has worked in many industries including Tour Operators, Video Games Developers and has been working within the care sector since 2013. Helen has worked her way through the finance department throughout her career starting out as a credit controller and expanding her experience as she studied becoming a Finance Director at 32. Helen's expertise is in managing teams to deliver a quality service with a focus on keeping finance simple and clear for everyone to understand. Helen joined The Good Care Group in 2020. In her spare time, Helen is a Scout Leader enabling young people to reach their full potential outside of the academic spectrum.
Head of Operations
After graduating from university with a degree in languages and politics, Hannah embarked on a career in translation. During this period, she helped care for a family member and realised she wanted to develop a career in social care. Hannah was offered a place with The Good Care Group on a graduate scheme with the Skills for Care and hasn’t looked back since. Hannah is passionate about working in a company that is able to provide exceptional one-to-one care to support clients at home, where long-term relationships can be built that deliver improved outcomes for individuals. Hannah has worked at The Good Care Group since 2013 in a variety of roles, from Care Manager through to Regional Manager and more recently Head of Operations and continues to be excited about working with an organisation that can make a significant positive change to our clients' wellbeing.
Client Services Manager
Following graduation from university with a degree in theatre performance, Nathan put his communication skills and passion for people to good use, working for a financial services company, providing guidance to vulnerable individuals who struggled managing their finances. Through this work, Nathan developed a real desire to help people in need and started working for a live-in care provider in the midlands, helping to find the right care solutions for families in need. When he was approached and offered a position at The Good Care Group as a Client Services Advisor, Nathan jumped at the chance to work for a company that leads the way in the quality of support provided and innovation in the way things were done. Nathan has worked in the Client Services department for over 4 years and, now leading the team, uses his experience and passion to always drive the highest of standards, to ensure we provide excellent client experience and the best support possible.
Head of Business Development
Gemma graduated in 2002 with a degree in Business Management and subsequently gained professional qualification as a Financial Advisor working within the banking sector. Gemma has worked in healthcare for over 15 years, initially in secondary care working for England's largest independent provider of NHS services. She has experience in Clinical Governance as well as Business Development which involved negotiation and contract management with local authorities and CCGs to ensure utilisation of a block contract. Prior to joining The Good Care Group Gemma was a business consultant advising on cost reduction and strategic revenue growth for private dental practices. Gemma is focused on increasing revenue and long term business growth by developing strategic partners as well as sharing the benefits of live-in care far and wide.
Head of Quality and Development Strategy
Emma joined The Good Care Group on a Skills for Care Graduate Scheme placement in 2014. Since then she has worked as a Regional Support Assistant, Care Manager and most recently for the Quality and Development Team. Emma studied history and politics at university but her part-time work as a healthcare assistant at a neuro-rehab center is what initially led her to a career in health and social care. Emma is a detail-orientated person who is highly driven to ensure that we deliver a quality service to our clients which includes ensuring that professional carers are trained to the highest standard. Emma has a particular interest in end of life care and volunteers at a local hospice in her spare time.
Head of Technology
Tony joined The Good Care Group in 2017, and has more than 24 years experience in a variety of IT disciplines, having spent 19 years in the coffee and vending industry in the UK and across Western Europe. Very much with the operational eye, Tony is passionate about quality, be that in systems or service, and this is reflected in the Digital Transformation journey he has led the company through in the last few years. Now very much a cloud evangelist, Tony remains at the cutting edge of technology, and is proud to have worked alongside our operational functions to deliver industry leading solutions benefiting our clients and carers, as well as supporting the head office and back office functions, and best utilising the wealth of data in our systems to identify the best possible outcomes for those in our care.
Head of Employee Relations
Prior to joining The Good Care Group in 2015, Steven worked within the hospitality sector for various Hotel companies, within Contract catering and Facilities management, in both regional and national HR roles. With over 20 years experience in People Management, Steven is very well placed to advise on the challenges faced in supporting a diverse and geographically spread workforce.
- Clinical experts
Dr Jane Pritchard
Consultant Admiral Nurse
Jane has a degree in Psychology and is a registered mental health nurse. She has been working with people with dementia for nearly sixteen years, and is passionate about providing the best possible care for clients. Prior to coming to The Good Care Group, Jane was working as a Nurse Consultant for a specialist younger people with dementia team. Jane’s thesis and specialist area of interest is ‘Hope’. Jane provides expert support to people living with dementia and their families.
Prior to joining The Good Care Group, Jackie worked for the NHS for nearly 25 years as an Occupational Therapist. She has predominantly worked with older people with mental health problems and in particular with those with dementia. She also has experience in working with people with neurological conditions. She works closely with our care teams and clients to promote independence and reablement, ensuring our clients are able to stay in their own homes for as long as possible.