Live-In Care is one of the safest types of care during COVID-19. Find out more here
What is live-in care?
Live-in care is an alternative to other care solutions such as care homes, for those who have long term health needs. To many older people, or those with life-limiting conditions, there’s nowhere better to live than the comfort of their own home and that is what live-in care allows them to enjoy. Surrounded by their memories and supported by a live-in carer, every single client gets to live their very best life in the place they love most.
People working in live-in care come from many different backgrounds, typically they have worked as domiciliary carers, care assistants, healthcare assistants or in nursing home jobs.
Live-in care is about individualised support. Our live-in carers move in with our clients for the duration of a rota. A rota can be 2 weeks on and 2 weeks off but we have a range of rotas to choose from.
A client typically has a team of two carers who take it in turn to live with them, and when one professional live-in carer arrives at the client’s home, they have a handover with the previous carer.
We aim to keep the same team with the client for the duration of us working with the client, and that allows our carers and clients to build up a real connection. Live-in care means having time to get to know your client, time to help them enjoy life and time to provide outstanding care completely tailored to their needs and life.
As a professional live-in carer you provide both care and companionship to clients - providing assistance with daily activities, personal care, or support in managing specialist conditions such as dementia – all in the comfort of their own home. All clients have a care plan which you will access online via the Chrome book that we provide all our professional live-in carers with. Each carer has a Care Manager who is responsible for a region and who will check in with both you and your client on a regular basis.
“The Good Care Group gives you the opportunity to build a long-lasting, worthwhile relationship with your client, when in the past you may have had to spread yourself a little too thinly’.’
- Dan Little, Care Manager, The Good Care Group
"Having worked in a variety of care settings over the years, it's live-in care that’s by far given me the greatest job satisfaction. More importantly, I’ve seen first-hand how having the time to build relationships with my clients is central to enhancing their sense of wellbeing and happiness later in life. Live-in care gives me the opportunity to do what inspired me to care in the first place: seeing my work make a real difference to an individual’s life as opposed to them just being another number on my to do list."
Why should I consider live-in care jobs with The Good Care Group?
We have built a fantastic reputation as a live-in care provider in the UK. Not only are we the most awarded dedicated live-in care provider we also think the following points are important:
- We’re rated ‘Outstanding’ in all 5 categories by the CQC in England
- We have achieved ‘Excellent’ for care and support and ‘Very Good’ for staffing by the Scotland Care Inspectorate
- We have our own in-house Admiral Nurse and Occupational Therapist
- All our professional Carers are employed by The Good Care Group
- We’ve been named number 4 on CMI/Glassdoor’s list of best companies in the UK for leadership and culture
The way we deliver care is as individual as the people we’re trusted to look after. And each of our employees is an individual too. We are part of Sodexo’s global homecare business, and supported by a team and technology that is second to none, allowing you to grow your skills in a culture that truly respects your ideas and individuality.
What qualifications and experience do I need to work in live-in care?
We are looking for either a minimum of 6 months’ professional care experience such as live-in carer, domiciliary carer, care assistant, support worker or personal healthcare assistant or similar OR you may have recent experience of providing personal care for an adult friend or family member including washing, bathing and toileting.
Please note, we only have a limited number of opportunities for people with no professional care experience, but we’d love to talk to you if you’re interested in finding out how to get into live-in care and you’re very welcome to call our recruitment team on 0203 728 7570 to find out more.
Experience of dementia care would be great and a driver’s licence is an advantage but not a requirement.
Our people are exceptional - and so are our employment packages
Our live-in carers are the reason we’re leading the way in live-in care. We want the very best and we believe our committed carers deserve excellent employment packages.
We’ll provide you with:
- A competitive salary offered with merit-based pay progression. Your salary will be reviewed after 6 months and annually thereafter.
- Transparent pay bands, rewarding individual experience, skills, training and qualifications
- Paid annual leave based on working patterns
- Carer referral scheme – up to £500 per referral
- Client referral scheme – up to £500 per referral
- All UK travel expenses paid whilst in placement
- Family discount on TGCG services (5%) plus 50% reduction on initial fee
- Enhanced rates paid for Christmas day, Boxing day, New Year’s day, Good Friday and Easter Monday
- Enhanced payment in specific couple-care placements
- Flexible working patterns
- Access to an innovative wellbeing programme to support you in supporting our clients; introduction of wellness plans to support positive mental health at work
- 24/7 access to a confidential employee advice line
- Regular contact with the Care management team; support from Carer Services team 24 hours a day, 7 days a week
- Support through client or (personal) bereavement from our in house Consultant Admiral Nurse
- Carer community portal
- Annual refresher programmes with the opportunity to engage with your colleagues
- Regular programme of informative and development webinars
For training, there really is no where better. The training you receive as a live-in carer at The Good Care Group is second to none, whether you are already qualified or are starting out on your career in care.
All employees are required to attend our 5-day induction training. This will give you some great insight into how we operate as a company and is an ideal opportunity for the care team to get to know you and make an informed match to one of our clients.
There will be plenty of opportunities to fulfill your potential with further qualifications as you move through your career with us.
We support training in Health and Social Care to Diploma Level as well as the opportunity for advanced training towards specialisation in a specific or complex condition. We strongly encourage all our employees to think about their career goals and take an active part in fulfilling them. Informative webinars will keep you up-to-date on insights and developments in the industry and our online learning platform enables you to document your learning and compile your own professional development record.
Keep us informed of your ambitions and we’ll do our best to help you achieve them. Be sure to let us know your future career goals. At The Good Care Group you can develop both your professional and clinical skills. This will enable you to progress further in your career for example social work, nursing etc.
The skills and experience you need to be successful
Live-in care work requires dedication and commitment. Successful live-in home carers share characteristics which help them with the challenges they may face on assignment. They include compassion, respect, empathy, adaptability and resilience. With these attributes, carers can provide a dignified service to all clients, no matter their level of dependency.
As well as sharing The Good Care Group’s values of expertise, teamwork, trust, respect and professionalism, we look for people with the following:
- Fluent spoken and written English
- Good family cooking skills
- Ability to run a home and keep it clean
- Good physical fitness for tasks like carrying shopping, stairwork and client moving and handling
- Sound mental health, while working alone and unsupervised in isolated assignments
- Good personal hygiene and a tidy and appropriate dress sense
- Effective communication, observation and reporting skills
- An appreciation of people with care needs and the capacity to value them as individuals
- Confidence in washing, dressing and providing continence support
- The understanding to work with people from a range of backgrounds and to recognise their values, practices and customs
- Ability to fit in and respect a client’s lifestyle and home, as well as their right to choice, dignity, privacy and independence
- A kind, caring and sensitive approach with a demeanour suitable for our clients
- Capacity to empathise with the effects of losing ability and function whilst maximising the physical and mental potential of clients
- Organised, flexible and resilient with a sense of humour
- Ability to work on own initiative and to remain calm in difficult situations
- Willingness to undertake training
- Ability to recognise personal limitations and take action to prevent deterioration in working performance or escalation to a crisis situation
Developing your career
There’s nowhere better to train for the future. Our induction is market leading and confidence boosting. Whether you want to grow your skills as a professional live-in carer, gain expertise in complex needs or go on to become a care manager, we’ll help you achieve your goals.
If your application is successful, you’ll attend a five-day live-in care induction programme in London, with sessions led by industry specialists. You’ll learn live-in care skills, innovative techniques and the knowledge to help our clients continue to live well at home.
We invest in, and encourage, every employee to continually develop their skills and experience, providing a range of opportunities for professional enhancement. Additional training, ongoing supervision, coaching and mentoring are available to all our live-in carers.
We also offer free training webinars and workshops and support with attaining your Level 2 Diploma in Working in Care Services, covering the cost of the course.
Taking care of you too
We believe that maintaining a healthy balance between live-in care work and your personal life, helps you perform at your best. And when you perform at your best, you should get the best rewards. Our employment packages are industry-leading and offer a great range of benefits, including covering your travel expenses to and from placement in the UK, paid annual leave, 24/7 support and flexible rota patterns. The Good Care Group gives you the opportunity to take on live-in care assignments across the UK. Wherever you work, rest assured you will never be alone.
From the moment you’re introduced to a client, a dedicated management team will be on hand with help and advice, alongside a local carer support and buddy network.
If you’re new to professional care, we also offer a shadowing service that lets you learn from the best. And, as you can face challenges at any time, an emergency phone line is there if you need it, all day, every day.
There’s also a confidential employee assistance service, with counsellors providing 24/7 telephone support for any professional or personal issues you want to discuss. Our Consultant Admiral Nurse will also be there for you, offering support through any bereavement you may experience.
We’ll do everything we can to match you to a client based not only on your skills and experience but your personalities and interests too. We know that companionship works both ways and the experience is best for you when we get this right.
As a professional live-in carer for The Good Care Group, you’ll have the option of rotas to suit your lifestyle, with your breaks covered by a relief carer if required.
Your health, well-being and happiness are important to us. We’re rated ‘Outstanding’ by the CQC in England for the management and support we provide and ‘Excellent’ for quality of care and support by the Scotland Care Inspectorate.
Keeping you better connected with technology
There’s nowhere better to get the support you need and deserve. Everything you need is only ever a phone call or email away – and you can claim back the cost of all work-related calls from your mobile each month.
Part of your live-in care work will include managing client records electronically. We provide a lightweight laptop with every placement, so you’re constantly connected. A dedicated email address means you can receive regular updates, attend webinars and access 1-2-1 support, whenever you need it.
What we offer
Your pay and benefits
- Competitive pay bands rewarding individual experience, skills, training and qualifications
- Paid annual leave based on working patterns
- £500 carer referral scheme
- £500 client referral scheme
- UK travel expenses paid whilst in placement
- Family discount on TGCG services (5%) plus 50% initial fee reduction
Your professional development
To prepare for live-in care placements you will receive:
- Comprehensive induction training
- Ongoing online training
- Funded training opportunities – the Care Certificate
- Provision of certified qualifications – diploma and equivalents
- Regular programme of informative webinars
- Development opportunities based on experience, skills, training and qualifications
- Flexible working patterns
- Access to an innovative wellbeing programme
- 24/7 confidential employee assistance phoneline
- Bereavement support from our in-house Consultant Admiral Nurse
- An online carer community
- Social support network