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Companionship care at home

According to Age UK, there are 1.4 million chronically lonely older people in England and many more across the rest of the UK, making loneliness a major issue widely recognised in society today. Maybe you are facing the loss of a life-long spouse or partner which can present feelings of loneliness and isolation associated with bereavement. For many our families may live some distance away and it is not possible for them to visit frequently. Health concerns and issues with mobility and frailty can make it difficult for us to get out alone, increasing feelings of disconnection and loss of independence. Loneliness can have a dramatic and profound impact on our overall health, wellbeing and quality of life in older age.

What is companionship care?

Companionship care at home is when a professional carer comes and lives with you in your home to provide you with around the clock companionship, care and support so you can live well with as much choice and dignity, all the comfort and familiarity of your own home, around all the things you love. They will be focused on helping you to live independently, doing all the things you used to with highly personalised and flexible companionship care. For many it is company that matters – a listening and sympathetic ear, a person to share thoughts and feelings with, someone to help us feel reassured or to build our confidence in how we live our life, and for some it is about having someone there on hand as and when you need them. Companionship care at home can really help to reduce feelings of loneliness and isolation experienced in later life.

Home is best for companionship care

At The Good Care Group, we have been enabling people who require company and companionship to live a fulfilled and purposeful life in the comfort of their own home for over 10 years. Our live-in companionship care service means you can live well with the right level of care and support – and all in the place you love best, your own home. A dedicated companion can really spend time getting to know you and how you wish to live your life – then offer the one-to-one company, care and support you need so that life has more meaning. This approach simply cannot be achieved in even the very best care home where carers are sharing their time between several residents.

What does a companionship service include?

Our high quality live-in care service which we provide to elderly people and young adults includes:


A trusted and dedicated companion

A perfectly matched care team is there to provide all the companionship you need – as and when you need it. This can involve simply providing company, facilitating and taking part in activities, helping you to maintain hobbies, going away with you on holiday or driving and chaperoning you to appointments or social events. Whilst the carer will be on hand to provide all your companionship needs, they will also use discretion and be very aware when you need your own space.

Social and emotional support

A care plan will outline all your social interests and preferences and the carer will help you to maintain all your activities and hobbies, both in and out of your home. The carer will support you to continue to feel connected to your family, friends and local community facilitating any social events or gatherings you wish to host or attend.

Medications administration and management

The carer is trained to proactively and efficiently administer medications to ensure your optimum health and wellbeing.

Meal planning and cooking

You companion will help you to plan your meals according to your dietary requirements, nutritional needs and personal preferences, including cooking your favourite meals and shopping for
your groceries.

Domestic and household support

A professional carer will ensure your cleaning regime and domestic household tasks are maintained, so you can live-in your home the way you always have. The carer will help with household administration and will be happy to run errands out of the home.

Companion assisted care

Personal care or companion assisted care is a broad term used for several tasks to help you maintain your personal hygiene and appearance, including washing, dressing, grooming and toileting. Whilst companionship care is focused on providing company and reassurance, your carer will be trained to deliver personal care should you need it.

"Joanna is quite simply, superb. She has transformed my dad and lifted his spirits so much since she arrived. He is full of admiration for her. I have nothing but positive things to say about her – she is a brilliant ambassador for The Good Care Group and displays the perfect balance of professional care and human sensitivity that is so lacking in other care support services we have experienced. My dad loves her."

- A Daily

Why choose The Good Care Group for an elderly companion?


Matching the perfect companion

At The Good Care Group, we take the time to match the right live-in care team to ensure they have the experience and expertise to meet your needs. Importantly for companionship care at home we also look at personalities, lifestyle preferences and common and shared interests and values. This is proven to ensure the care team that cares for you fits into the way you wish to live your life, provides interesting and enjoyable moments, whilst being able to meet care needs. If you are a couple who require companionship care, we will ensure the team we choose will reflect the holistic needs of both individuals. This approach to matching the skills and personalities of your care team simply does not exist in a care home setting.

Companionship care for young adults

Whilst we primarily provide care to older people in their own home, we are also registered in England to provide care and support to young adults under the age of 65. We have been providing companionship care for young adults that enables them to live a fulfilled and meaningful life with a number of physical and specialist conditions, including Multiple Sclerosis, early onset dementia and a range of life-limiting conditions.

OT-led care and expertise

If mobility and frailty are affecting how you live your life with your private companion, our dedicated Occupational Therapist, Jackie Cooper provides our clients with the support they need to live safely and well at home, with all the equipment and any home adaptations they need to help them to live a fulling life, as independently as possible.

Jackie and the care team will work closely with and liaise with all other healthcare professionals involved in delivering care, including hospital discharge planners, GP’s, district nurses and physiotherapists to ensure all health needs are met through a holistic approach to care planning.

Proven to reduce the risk of falling

At The Good Care Group, we know that falls and fall-related injuries are a common and serious problem for older people, causing distress, pain, injury, loss of confidence, loss of independence and in some cases mortality.

Those living with mobility and frailty issues are more likely to experience falls in and around the home. Our approach to providing high quality mobility care in the home has seen us reduce falls by 88% on the previous year, and our diligent professional carers ensure our clients experience fewer falls that result in serious injury than the average care home resident.

Innovating care delivery through technology

Unlike any other live-in home care provider in the UK, we have invested in creating our own market-leading technology to further enhance our service. Through the development of an online community for our clients, their families and our professional carers, we are proactive and responsive to emerging issues, whilst enabling the softer social benefits that technology brings. The secure site is focused on ensuring our carers are equipped to effectively deliver the high-quality care our clients should expect, whilst delivering improvements in health outcomes. Our families can access important information about the care of their loved one, providing a reassuring window into the care they are receiving.

Our professional carers use the community through a Chromebook to complete daily care records, update care plans, monitor nutrition and hydration and manage medications proactively so they are never missed. This allows us to effectively monitor the health outcomes of our client’s care, so we can prevent and respond to incidents and ensure the very highest quality of care is always provided. The online community also allows our professional carers to network, support each other and share best practice, resulting in them feeling less isolated in their roles, something very common in live-in care.

For families who may live some distance away from their loved one, they can access care plans, care records and a calendar of events as and when they wish, offering much-needed peace of mind. We are proud that this community offers families a transparent and immediate insight into our service. The technology also provides families with financial information relating to their care package in a timely and accurate way. They can also connect with our other clients’ families who may well be in a similar situation as themselves, so they can share their care experiences and support one another.

Our professional carers providing companionship care will utilise the technology for their clients’ socialisation and enjoyment – everything from video calls with family members so they feel connected, online shopping to general web browsing.

Peace of mind and reassurance for families

Rated ‘Outstanding’ by the Care Quality Commission (CQC)

The Good Care Group is the only live-in care provider in the UK to achieve an ‘Outstanding’ rating by CQC across all five categories – safe, effective, caring, responsive and well-led. We know this provides families with peace of mind that their loved one is receiving the best possible mobility care services.

A fully managed care service

We provide a fully managed and regulated companionship care which offers families reassurance at a time they need it most. Unlike introduction agencies who are not regulated by CQC, all our carers are directly employed and managed by us. We ensure they are supervised by an experienced manager and supported by clinical experts – 24 hours a day, 7 days a week.

Local teams with national coverage

We operate nationwide with a local approach to management of our teams near you. Each dedicated care manager has as small portfolio of clients to support, enabling the care team to provide a tailored one-to-one approach with the highest levels of monitoring and support.

"We used The Good Care Group for companionship care with a lovely lady for Dawn coming to live with my mother, so we could go away on holiday. We were thoroughly impressed with the service and Dawn was a breath of fresh air for us all. I would highly recommend The Good Care Group."

- A Gill

Costs of companionship care


The cost of care for people wishing to receive a live-in companionship care at home service is often cheaper than the total cost of domiciliary care at home. When a person is receiving hourly companionship care, provided by a domiciliary care provider it is likely that you will be charged extras for additional services to support the person’s specific care needs should your care and support needs increase, for example dementia or Parkinson’s, on top of the cost of a carer visiting. These extras add up and can become costly over time and may exceed that of an inclusive live-in care service.

Companionship care at home is typically in line with – and sometimes less than – what you would pay for residential care, with the added benefit of receiving one-to-one tailored care and companionship, something that cannot be achieved in a care home.

For couples, the cost of companionship care at home is cheaper than moving into residential care where you would be expected to pay for two bedrooms and packages of care. With live-in care there is only a nominal charge for couples’ care.

Choosing a care at home provider

Once you have understood what live-in carer’s do and decided that companionship care at home is the right choice for you and your family, you will need to do some research into choosing a live-in care provider. You will also need to decide whether you use an introduction agency, whereby a carer is introduced to you but you employ and manage them directly, or you use a fully managed service provider who is regulated and inspected by the Care Quality Commission (CQC) to ensure the highest standards of care are provided. The UKHCA (the United Kingdom’s Home Care Association) is a membership body of care at home providers, and is a good place to get information on high quality care at home providers you could consider when making your decision.

Female live in carer and elderly male client looking down on something together both wearing glasses

How to arrange a companionship care service near me?

If you get in touch with us, you can speak to a dedicated care advisor who will answer any questions you may have and provide any information you need to make the right decision.

We will then arrange a no-obligation home meeting with you and your loved one to discuss their needs and how we will to match the perfect professional carer for you so we can then ensure we get the right team and care package in place.

Talk to us about private companions for the elderly

We are experts in providing a fully managed, high-quality live-in companionship service rated ‘Outstanding’ in all areas by CQC. Call our friendly and approachable team today to see how we can help you and
your family.