Name: Live in Care
Brand: The Good Care Group
Rating: 4.6 (155 reviews)

Question 1

What do I need to provide my live-in carer?

Accepted Answer

All that is required is a spare room for the carer to have their own space during breaks and to sleep, with a TV for their relaxation and internet access so they are able to complete the paperwork required to manage your care. The carer will cook your daily meals and eat the same food, with you if you wish.The carer will need to have a two-hour break in any 24-hour period, which many clients usually find works best when they are resting in the afternoon. If you require care and support during this period many will have family visit to cover this break, or we can organise for an hourly care provider to cover this for you.

Question 2

What happens when my carer has time off or goes on holiday?

Accepted Answer

At The Good Care Group, we understand the importance of continuity and consistency of care. However as we are sure you will appreciate, that it is important for our carers own wellbeing to have sufficient time off work and holidays to rest, so that they continue to deliver the highest quality of care that you should expect.You will have a team of two carers who will provide care in your home usually for two weeks at a time, rotating to the next carer after two weeks. Whilst this is a typical rota patten we do offer various patterns, including a four-week working period with two weeks off. A team of the same two carers ensure they really get to know and understand you as a person. If one carer requires a short amount of time off, we will always endeavour for the other carer to provide cover to ensure consistency of care.As a fully managed service, however we have a rapid response and relief team of highly trained professional carers who can come to support you during your carer’s holidays and for longer periods of leave. These are always planned and scheduled well in advance and communicated to you and your family so you can be reassured that we can continue to meet your needs.

Question 3

Will I get to meet my carer before they come to live with me?

Accepted Answer

Matching you to your care team is a critical part of our comprehensive care planning process. When our care manager meets with you and your family to discuss your requirements, we will take the time to truly understand not just your care needs, but you as a person and how you wish to live your life – your background, interests, preferences and hobbies so that we are able to effectively match you with those who share the same values and interests. When we have discussed and agreed our proposed care team with you and your family, we can arrange for the team to speak with you on the telephone or via video call. Our care managers often know who they would recommend once they have had a chance to meet you and ascertain your needs. They are highly skilled in matching the right team to your exact needs.

Question 4

Can you provide live-in care for me and my spouse?

Accepted Answer

The Good Care Group has been providing care to couples in their own home for over 10 years. Receiving care in the comfort of the home you have enjoyed together for, what is probably many years with all your memories and possessions around you is fast becoming the preferred choice for many couples, as opposed to enduring the upheaval, disruption and emotional upset of moving into a care home. Whether one of you is living with a specialist condition, like dementia or Parkinson’s and the other one just requires mobility or frailty care, or to recover from an operation, we will provide you with a perfectly matched carer who will support you both to live a better quality of life as a couple, but also individually according to your needs, choices and preferences.One of the most significant considerations when planning care for a couple, is the cost of care. If a couple moves into a care home, the cost of care is typically double the price of receiving high quality, live-in care at home. With live-in care there is only one weekly fee for the care team, with a small supplement depending on the needs of the couple, so it is a very cost-effective alternative to moving into a care home.

Question 5

I have dementia, how can live-in care help me?

Accepted Answer

At The Good Care Group, we know receiving care in the comfort, safety and familiarity of your own home has far reaching benefits in improving overall health and wellbeing for a person living with dementia. Moving at any stage in life can be very stressful, but can negatively impact a person who is living with dementia, which is why many families up and down the country choose live in care as an alternative to moving into a care home to receive high quality dementia care.All our professional carers receive unrivalled training in dementia before they care and support someone with the condition. Our carers and our families are supported by our own dedicated Specialist Consultant Admiral Nurse, Dr Jane Pritchard who ensures people are able to live well with the symptoms of dementia presents, whilst improving health outcomes, enhancing wellbeing and enabling a person to live a content and fulfilled life – all in the comfort of their own home. Our in house Occupational Therapist, Jackie Cooper is also on hand to support our clients with dementia when function and movement presents as a concern.

Question 6

Can I get any funding for live-in care?

Accepted Answer

There may be care funding available to you to receive a live-in care service depending on your financial circumstances and your care needs. The Local Authority will only fund care at home (referred to as social funding) if your assets are worth less than £23,500, which we know that sadly for many families their financial situation exceeds.If you are assessed and have an identified healthcare need you may be eligible for NHS Continuing Healthcare funding organised by your local Clinical Commissioning Group (CCG) to support you to receive care in your own home.Many families are faced with having to fund the care they receive themselves (referred to as self-funding care). For these families there are options to help finance care at home, including a Care Fees Annuity, which is an insurance policy you purchase to cover the cost of your care, or by realising capital in your assets through an Equity Release scheme. Read more about care funding here.

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