Professional Testimonials

Read testmonial from multidisplinary team of healthcare professionals

Professional testimonials

See what other healthcare professionals say about our service and working with us.


Darren, Managing Director

“We are so well supported by the care manager, who addresses any concerns we have. She makes regular visits to my parents to ensure everything is running smoothly and to support the care team. I highly recommend The Good Care Group.”


“My mother is eating better, getting exercise and walking with more confidence. When I come home from work she always has a smile on her face and is waiting to tell me about her day with her carer.”

Mrs B Carr

“The reason for hiring The Good Care Group is to alleviate the day-to-day concern of caring for my father.”

Mr B T Green

“The Good Care Group stepped in and provided excellent care to my mother very quickly when her health deteriorated. I would not hesitate to recommend them to others looking for a professional and trusted care provider who can respond to urgent requirements.”

D King

“To be the only regulated live-in care provider to receive Outstanding is a huge and significant achievement. Each and every one of our team who work relentlessly to achieve positive outcomes or our clients’ deserve this.”

Dominique Kent, Managing Director

“Having worked in several care settings, it is live-in care that gives me the greatest job satisfaction. Live-in care allows me to make a real difference to my client’s life.”

Marion, Live-In Carer

“It was easier to apply than I imagined and I was made to feel welcome from Day 1.”


“I have always been immensely proud of the commitment and dedication of our team at The Good Care Group. This pandemic has shown them all to be true to our values and simply amazing.”

Janet Bill, Managing Director

“We feel closer to what’s happening at home, even when we’re away.”

Family member of client

“The Good Care Group has been, literally lifesavers. My Mother has had a year with lots of contentment, fun and even laughter with her two carers who supports her every need. Her amazing carers just cope with everything.”

Mrs B Parker

“The Good Care Group helped me to make time for myself so I can give Steve the love and care he deserves. The SPECAL approach really worked for Steve – his own doctor said nothing could be done and that the only option was a life on medication.”

Steve's wife

“The Good Care Group provide excellent carers, who looked after both my parents and the house. They coped so well with my mother’s dementia and made her calmer through their approach. They have become family friends. I never have to worry about their care.”

E Jenkins

We are passionate about providing the highest quality home care – with innovation and professionalism that outshines our competitors.

Zoë Elkins, Head of Care Strategy

“Having worked in several care settings, it is live-in care that gives me the greatest job satisfaction. Live-in care allows me to make a real difference to my client’s life.”

Marion, Live-In Carer

“My mother had cancer and went into a care home. She did not respond well, so we wanted her home. The Good Care Group were outstanding from the outset. The carers were so caring and made her last week’s comfortable and peaceful.”

J Elkins

“Thank you so much to the care team for supporting my dad during the challenges of lockdown. They have isolated with my parents to keep everyone safe and not see their own families. They do a brilliant job and we are so incredibly grateful.”

J Middleton

“Since I joined 10 years ago, I have been encouraged to develop and have held a number of roles. I now enjoy putting my skills and knowledge to equip our carers to be the very best.”

Sam, Learning and Development Trainer

“The training really helps to prepare you for the role; I love the knowledge that I have gained through The Good Care Group.”

Allison, Live-in Carer

“I feel supported by the company 24/7, they have trained me and helped me evolve within the company – I’ve even gained a level 2 diploma in health and social care.”

Lina, Live-In Carer

“Working with TGCG makes me proud. You get to work with an organisation that wants to make a real difference to people’s lives. The training you receive is delivered with such passion, empathy and commitment, it really inspired me.”

Peter, Live-in Carer

“My parents who are living with dementia are now able to live a peaceful life thanks to the carers provided by The Good Care Group, despite the dementia and physical issues of older age.”

B Green

“We have just visited home and are most impressed with all the hard work and excellent care that Helen is doing.”

Mrs E, Castle Douglas

“The respite and holiday service has been a blessing. I can have the support I want when I need it, and I am fully in control of the service I receive. The Good Care Group has never let me down.”

Mrs B Dayker

“Being a live-in carer requires empathy, patience and a love for helping others. It is rewarding knowing the difference you are making. The Good Care Group is a quality company. They have trained me and supported me to evolve as a carer.”

Lina, Live-In Carer

“I took up live-in care when my step-mum developed dementia. I knew the huge difference good care made to her. It is a privilege to support my client to be independent and continue to live in her home. This means so much to her.”

Sarah, Professional live in Carer

“I moved from domiciliary care to live-in care to spend more one-to-one time with clients. I have worked all over England and Scotland in the response team. I never feel isolated and am always supported. It’s more than a job, its a career.”

Serenity, Rapid Response Carer

“The care market is becoming increasingly complex. It is reassuring that organisations like The Good Care Group are driving up standards of care throughout the industry.”

Martin Green, CEO of Care England

“The Good Care Group provides a quality solution to our patients who are living with cognitive impairment. Their experienced staff and service philosophy provides a real alternative to institutional care.”

Dr Emer McSweeney Founder & Director of Re:Cognition Health

“To find trained and dedicated careers like those at The Good Care Group that can cope with the challenges presented by complex conditions, is a great relief for patients and families.”

Dr Oram, Consultant of Elderly Medicine

“The best recruitment process I have come across – a blend of video, telephone, interview, written and psychometric.”

Glen Mason Director of People, Communities & Local Government at The Department of Health

“The Good Care Group’s end-of-life care ensures people are less anxious and comforted by being in their own home, continuing with regular routines. Pain and medications can better monitored, and family can visit in familiar surroundings.”

Dr George Noble Consultant Geriatrician

“Our adviser was well versed in financial matters and combines efficiency with great warmth and compassion.”


“Our SOLLA advisor had good technical knowledge, but was also able to adopt a ‘hand holding’ approach which was so valuable when seeking advice for an older, vulnerable client. They were excellent.”


“My mother had very complex needs so I took time to find the right provider. From the first call, to the care manager and the carers, I have been very impressed. They also all made me feel at ease and nothing was too much trouble.”

B Forbs

“Approaching The Good Care Group was the best decision we made. They were outstanding in the quality carers they found for my mother. They give her the care and continuity she needs, and she is happy and stimulated.”

L Little

“Lee was sensitive and kind in his approach to my mother’s personal care. He was her companion, keeping her interested, stimulated and happy. When she lost weight he altered her clothes so she could feel good about her appearance.”

A Scott

“I cannot thank Julie and the care manager enough for the care, passion and heart and soul they put into supporting my mum’s rehabilitation. Julie had a perfect spirit, kindness and intuition which meant mum was back on her feet quickly.”

A Gill


Dr Pritchard, Consultant Nurse

“I cannot thank Julie and the care manager enough for the care, passion and heart and soul they put into supporting my mum’s rehabilitation. Julie had a perfect spirit, kindness and intuition which meant mum was back on her feet quickly.”

A Gill

“My mother’s respite carer is fantastic. I am overwhelmed by her professionalism. They are so well matched and she makes her laugh so much. Something I have not heard for a long time. I am so relaxed knowing how happy she is.”

P Lockheart

“The service provided by The Good Care Group is professional and driven by the desire to keep the elderly healthier and happier at home. This is valuable to clients and their families, avoiding a move into a care home.”

Dr Moore, Private GP

“My father has dementia and was unhappy in a care home. I watched his decine with much sadness. The move back home with a live-in carer has been seamless. He is visibly happier and relaxed, which is so nice for the family to see.”

Mrs S Anderson

“My parents are now able to live a peaceful life thanks to the carers provided by The Good Care Group, despite the dementia and physical issues of older age.”

B Green

“As an Admiral Nurse we can provide specialist support to those with dementia and their families. This includes one-to-one support, expert guidance, signposting and helping to find practical solutions to challenges.”

Dr Pritchard, Consultant Nurse

“After a short time providing care and support to my client living with dementia using the SPECAL approach she has reduced her reliance on antipsychotic medication and improved her overall health and well-being.”

G Hume, Professional Carer

“Given the choice, 97% of us would prefer to continue living at home.”

‘Better at Home’ survey conducted by The Live-In Care Hub in 2017

“I am delighted to be part of this team who are committed to enabling people to live well at home with nurse-led care. Our approach to preventative healthcare has enhanced well-being and quality of life for many with complex conditions.”

Dr Pritchard, Consultant Nurse

“The carers not only provide excellent care to my parents, but they happily do everything else too. Anything that is needed in the home is not too much trouble. We could not have asked for anymore.”


“The care of my elderly parents has been excellent. Carers are well matched to their interests and I have total confidence in the quality of care. They are kind and thoughtful, respecting their wishes and feelings at all times.”


“We have been using The Good Care Group for over 5 years and receive an excellent service. They are responsive and provide trained, caring and compassionate carers. They understand the need to keep the family involved in decisions.”

F Hogg

“My father’s health in hospital deteriorated rapidly. The Good Care Group assessed him quickly and we soon had two wonderful carers. They cope and respond admirably to his changing needs and I feel totally confident in their care.”

E George

“Joanna is simply superb. She has transformed my dad and lifted his spirits. I have nothing but positive things to say about her. She is a brilliant ambassador for your company, balancing human sensitivity with professionalism.”

A Daily

“After numerous carers from another agency, using The Good Care Group has transformed our relative’s life. They are cared for in every way. We can relax now knowing that someone we care deeply about is safe and happy again.”

M Saxton

“I have been anxious about my father’s wellbeing as his frequent falls have eroded his confidence. Since The Good Care Group started supporting him, he is up and about with new confidence and even gets out of the house every day with his carer.”

Mrs J Gray

“The quality of care provided by The Good Care Group has been outstanding. Thank you for your wonderful carers – so professional yet empathetic through this very difficult time.”

Mr M J Branner

“Personhood: it is a standing or status that is bestowed upon one human being, by others, in the context of relationships and social being. It implies recognition, respect and trust.”

Kitwood, 1997 p8

“As Power of Attorney for my aunt, I found my experience with the Good Care Group very good. They never failed to return my calls, which having dealt with other agencies, was of great assistance.”

Mrs L, Glasgow

“The care my mother has received has been genuine and to a very high standard. She is supported to maintain choice and the carers are matched perfectly. The Good Care Group have given us much support when we needed it most.”

K Walters

Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landlines are free.

020 3728 7577

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