We believe that learning is a vital part of our professional carers journey within our organisation. We call it a journey because that is how we see our employees developing in four particular areas – Experience, Skills, Training and Qualifications.
Resilience is not just about letting the water roll off a duck’s back or smiling regardless of the demands made upon you. It is also about showing initiative and doing things that are challenging to you in your own life.
How to support someone who does not have a diagnosis of dementia, but may have other mental health issues, who may suffer from extreme anxiety or may just be rude, or angry no matter what you do or say.