Helping people live the best life they can at home isn’t just work, it’s life changing work. In this section you can find out how to become a professional live-in carer.
Skills and experience
We are looking for professional care experience, this could be as a care assistant, carer, homecare assistant, domiciliary carer, healthcare assistant or another health or social care related role. Alternatively, you might have recent experience of providing personal care for a friend or family member.
Live-in care is about making older people safe and secure in their own homes and help them live their best lives. You therefore need the ability to build a respectful and caring relationship with your client, provide individualised support and above all – really show you care about the person you are trusted to look after.
To be considered for our live-in care roles, the basic requirements are:
A high standard of written and spoken English
The right to work in the UK
Clear police, occupational health and reference checks
Good professional and personal references
Good family cooking skills
Ability to run a home and keep it clean
During the recruitment process we are also looking for:
Good physical fitness for tasks like carrying shopping, stairwork and client moving and handling
Sound mental health, while working alone and unsupervised in isolated assignments
Good personal hygiene and a tidy and appropriate dress sense
Effective communication, observation and reporting skills
An appreciation of people with care needs and the capacity to value them as individuals
Confidence in washing, dressing and providing continence support
The understanding to work with people from a range of backgrounds and to recognise their values, practices and customs
Ability to fit in and respect a client’s lifestyle and home, as well as their right to choice, dignity, privacy and independence
A kind, caring and sensitive approach with a demeanour suitable for our clients
Capacity to empathise with the effects of losing ability and function whilst maximising the physical and mental potential of clients
Organised, flexible and resilient with a sense of humour
Ability to work on own initiative and to remain calm in difficult situations
Willingness to undertake training
Ability to recognise personal limitations and take action to prevent deterioration in working performance or escalation to a crisis situation
Evidence that you are comfortable using technology such as using a laptop as all our care plans are online and the first step of the application process is to fill in an online application form
But most importantly – everyone who works at The Good Care Group has compassion, commitment and energy. We enjoy what we do and feel privileged and rewarded every day.
Your offer of employment will include a contract that states you are a direct and full time employee of The Good Care Group. This entitles you to all the benefits that come with being in full time employment with us.
The application and recruitment process
Your first step in our application process is to fill in our online application form. If you’re successful, you will receive an email inviting you to fill in our ‘One Experience’ questionnaire which is a series of questions online.
Some of the questions explore how you would react to different care scenarios and it involves video and audio, so do make sure you are in a place where you can hear everything clearly. The One Experience will take 30 – 45 minutes to complete.
After the One Experience you will be invited for a telephone interview followed by a face-to-face interview, but don’t worry you won’t be expected to come into our offices for the interview, we’ll use WhatsApp, Skype or Facetime.
If you pass your face-to-face interview successfully, we’ll invite you to attend our 5 day induction training in London or Spain. Please note, our induction training is mandatory and you will need to attend, complete and pass our training before we can confirm your employment with The Good Care Group.
We’ll look after you with free accommodation in a hotel nearby, free breakfast and lunch and a contribution to your travel costs.
For training, there really is no where better. The training you receive at the Good Care Group is second to none, whether you are already qualified or are starting out on your career in care.
All employees are required to attend our 5-day induction training which takes place in our office in London (we also run training once a month in Spain). This will give you some great insight into how we operate as a company and is an ideal opportunity for the care team to get to know you and make an informed match to one of our clients.
Our in-depth induction programme gives you the right tools, skills and mindset to deliver outstanding care. The course takes place in London (we also run one each month in Spain), with sessions led by our industry experts and condition specialists.
You’ll be taught live-in care skills, innovative care techniques and the knowledge needed to enable our clients to live safe and well at home.
The course will refresh and develop your knowledge. It covers a wide range of topics including:
Understanding dementia (Foundation level)
Safeguarding, mental capacity, best interests and DOLS
The ageing process
Common health conditions
Nutrition and hydration
End of life care
People moving and handling
You’ll also learn about being an employee of The Good Care Group:
Our values and culture
Your terms of employment, i.e. pay, holidays and expenses
IT & e-learning – understanding our systems
Wellbeing – how we look after ourselves at work
During training, you’ll experience a variety of training techniques, including hands-on applied learning, e-learning, reflective practice, workshops and practical learning and assessment.
You will also be introduced to our unique Good Care Together Carer Community. This is a colleague community that’s available 24/7 with helpful, friendly advice whenever you need it. With access to our online Carer Community, you’ll always feel connected.
While it supports our commitment to digital working, Good Care Together offers many more benefits:
A secure forum for sharing advice, experiences and learnings from your placement with carer colleagues around the country
A place where you will always feel part of the team, even if your placement is remote or far from home
Time-saving help with admin, uploading expenses, scheduling time off and applying for overtime
A helpful alerts service with regular updates and messages from Head Office
What happens after training?
Upon passing your induction training and being cleared for work you will begin a 16-week probationary period. During this time you will be working towards your Care Certificate using our online course. You will have support as you need it from our Learning and Development team, as well as your dedicated Care Manager.
We’ll be looking to get references from previous employers as part of the recruitment process, and also clearing police checks for England and Scotland. We’ll be asking you for your career history and previous addresses – this is all standard for care providers who are governed by the CQC and the Scottish Care Inspectorate. There’s nothing to worry about, our Recruitment team will guide you through the process.
If you have any questions, our recruitment team will be pleased to talk to you on 0808 2528 708.