Home Care Services | ‘Outstanding’ CQC Rating
Cherished Home Care has now closed. The Good Care Group provide ‘Outstanding’ home care across England and Scotland. Please contact us for more info.
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What is home care?

Home care allows you or your loved one to receive one-to-one care from a carer in the comfort of the home environment. You’ll sometimes hear home care referred to as ‘care at home’ or ‘in-home care.’

It’s built around the needs of individuals, so there’s lots of flexibility. Everyone who receives home care is different, with visits arranged weekly or daily depending on the level of support required.

Where someone requires around-the-clock support, live-in care (where a live-in carer moves into the home to provide support) provides a welcome alternative to a care home.

Home care can be organised for short or long-term support, and home carers can support people with complex medical conditions.

Find out more on our ‘what is home care?’ page.

What home care services do we provide?

  • Live-in care – one of our professional and compassionate carers will move into the home of you or your loved one to provide bespoke care, companionship and support.
  • 24-hour care – we also offer a variation of live-in care for people who need assistance throughout the day, evening and night.
  • Visiting care – an hourly carer will visit for as many hours as required throughout the day or week to provide the level of in-home care needed. It’s highly flexible and often referred to as domiciliary care.
  • Overnight care – sleeping night care and waking night care services are available to ensure you or your loved one enjoys a good night’s rest whilst receiving dedicated support.
  • Respite care – respite care is a short and flexible arrangement that allows a person to be cared for in the comfort and familiarity of their own home by a professional carer. This gives family carers the opportunity to enjoy a break from their duties and and recharge their batteries.
  • Complex care – a form of specialist care for people with substantial, ongoing healthcare needs because of chronic illness, disabilities or following hospital treatment. We can support you or your loved one to live a fulfilling life, regardless of the medical condition.

Fully-managed home care, with peace of mind

The Good Care Group is not a care agency – we employ and train all of our professional carers so they meet the exceptional standards we set across all our home care services.

This commitment ensures continuity of care for our clients, as well as our loyal carers. They’re willing to go the extra mile to ensure our clients are looked after in the best way possible.

As fully-managed home care provider, we have a pool of highly-trained carers available to step in at a moment’s notice if your regular carer becomes unwell or needs to take a leave of absence.

Choosing a home care agency would mean you’d need to arrange for any carer absences yourself, which can create more stress and worry. With The Good Care Group, you or your loved one can rest assured that a carer will be available to step in should your regular carer be unavailable.

Why choose The Good Care Group for home care?

There are many compelling reasons we’re leading the way in home care services across the UK, including:

The UK’s most awarded live-in care provider

We continually achieve the best possible rating from the Care Quality Commission (CQC) and have become the UK’s most awarded and accredited provider of home care services.

Rated ‘Outstanding’ by CQC

The Care Quality Commission (CQC) – the governing body for health care in England – have rated The Good Care Group ‘Outstanding’ in all five areas. Unlike unregulated providers, being monitored by the CQC ensures your care is measured, safe and effective.

A fully-managed service and 24/7 support

We recruit, train, manage and pay your care team, making the process as easy as possible for you or your loved one. Our regional care teams manage fewer clients than our competitors, allowing us to provide better levels of care.

Industry-leading recruitment and training

Our carers undertake a five-day, in-house training programme that is regarded above and beyond the industry requirements. We evaluates their aptitude and attitude, ensuring they all have the skills to deliver outstanding care.

A personalised plan of support

Each of our clients receives a comprehensive care plan completely tailored to their needs, wants and preferences. We take a holistic approach focused on enhancing health and well-being, whilst improving overall quality of life.

Exceptional carers

Only 2% of our applicants are successful when applying to become a carer. We require all carers to have at least six months’ experience before joining us, as well as undergo an enhanced DBS check.

Dementia experts

We offer high-quality, dementia home care to support individuals and their loved ones living with dementia. This is overseen by our consultant Admiral Nurse, Dr Jane Pritchard who supports with dementia care delivery, carer training and complex dementia needs.

When should I consider home care?

Home care should be considered when someone requires extra care or support to continue living independently and on their terms.

Scenarios may include:

  • Trouble keeping up with usual personal care routines such as getting dressed or bathing.
  • Finding it difficult to prepare meals.
  • Nutritional needs not being met due to problems with eating.
  • Assistance is required with mobility or the regular occurrence of falls.
  • Medications are sometimes missed or forgotten.
  • Tasks around the home are being ignored or present too much difficulty.
  • Living with memory loss or confusion.
  • Companionship or emotional support may be beneficial.
  • Struggles to access the community.

How to arrange home care

We know choosing a home care service for a loved one can be an emotional time, so we make arranging home care as easy as possible.

If you’d like to find out more about how we can support you or a loved one, follow these three simple steps:

  1. Call us today for an initial discussion with one of our friendly client services agents.
  2. Our team will arrange a free, no-obligation home care assessment with a local care manager to discuss your needs in more detail. We can discuss your care needs and how we will match you or your loved one with a carer.
  3. You will begin your care arrangement and meet your new carers.

If you get in touch with us, you can speak to a dedicated care advisor who will answer any questions you may have and provide any information you need to make the right decision.

Call 0203 728 7577

Frequently asked questions

Talk to us about your care needs

To talk about your care needs, contact one of our friendly advisors. Calls from landlines are free.

0203 728 7577

Enquiry form

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