Live in care is when a professional carer comes to live in your loved one’s home to provide 24-hour care and support. This support includes all the tasks of daily living so they can remain as independent as possible. It also will include domestic tasks, such as housekeeping services. This takes the burden away from you and your loved one, so you can focus on enjoying life together.
A live-in carer will provide housekeeping duties that enable a person’s home to be kept just how they like it. They will help you with cleaning and home help including, vacuuming and dusting. Carers will also help with other domestic tasks, like planning and preparing home cooked food. Out of the home they will run errands and provide elderly shopping services.
With live in care a dedicated carer is there to provide one-to-one care around-the-clock. This care is tailored to your loved one’s individual needs and preferences. All housekeeping services will be included in the package of care provided and included in their care plan.
At The Good Care Group, we have been providing outstanding live-in care for over 10 years in England and Scotland. Our award-winning care at home service includes all domestic and household tasks. Our professional carers are also home companions for elderly people ensuring they have the company they need and socialise. Their focus is to maintain a person’s overall health and well-being making sure they are happy at home.
What does a live-in housekeeping service include?
Our carers provide a range of live-in housekeeping services as part of our high-quality care at home service, including:
Cleaning – deep and surface cleaning
Vacuuming and/ or sweeping all rooms in the home
Dusting around the house
Laundry and ironing
Changing bed sheets regularly
Light gardening duties
Planning, preparing and cooking food
In-home pet care
Shopping and running errands outside the home
Ad hoc cleaning tasks, like cleaning an oven
With our home keeping services it means your loved one can live comfortably in their home as they always have. Our carers will ensure high standards of hygiene around the home. That means when you visit you do not have to be burdened with cleaning and home help. You can spend quality time together in a clean and relaxing environment. We know our housekeeping services means that family members caring for a loved one can also maintain their own personal time from our carer taking on the responsibility.
Access to a 24-hour concierge service
As part of our fully managed service, we offer a high-quality concierge service through our partner Circles, a trusted Sodexo brand. Our concierge service offers specialist personal assistance for household and lifestyle management, entertainment, travel, transportation and an elderly shopping service. This service alleviates the responsibility and time required to manage these yourself. We aim to relieve the burden of daily tasks and enhance everyday lifestyle experiences. Typical services include arranging for a boiler to be fixed, booking a taxi into town or organising gifts to be ordered and delivered to family members or booking a break away. Our carers have 24-hour access to this service, via telephone and email so can accommodate any request or emergency. Peace of mind when you need it.
Professional live-in carers directly employed by us
All our professional carers are directly employed by us. This means they are committed to their employment and will stay with us longer. For you, it means that you have continuity and consistency of care for your loved one.
The carers that are employed by us go through an in-depth recruitment process. This includes vetting them through the Disclosure Barring Service (DBS) and employment referencing. All our dedicated carers are highly trained in all aspects of care, including how to provide housekeeping services. We know this provides families with peace of mind that the care they receive is of a high standard. At The Good Care Group, we take time to perfectly match a carer to meet your loved one’s needs. They will not only know how to meet their care needs but will get to know them as a person, so preferences and choices are respected. Our fully managed service is managed locally to you by an experienced care manager. They will provide much-needed support to you, your loved one and our carer.
Why choose The Good Care Group?
We have been providing high quality, live-in care to families in England and Scotland for over 10 years. At the heart of our award-winning service is enabling people to live independently in their own home with an improved quality of life. Our approach to care at home means our clients can achieve improved health and well-being. For families they benefit from peace of mind and reassurance that their loved one is receiving the very best care and support.
A perfectly matched care team
A live-in care service usually involves two carers working a two-week rotation. They will be carefully matched working with you and your family. We make sure they are skilled and equipped to meet all your care and support needs. Our focus on matching means the chosen care team shares common interests and backgrounds. We know this means life is enjoyable for everyone. Your care team really gets to know you and your needs, which means you get the consistency of care.
Expertly trained carers
All our professional carers are required to complete our leading training programme before they care for our clients. Our programme has been created with leading charities and clinical experts. It goes beyond mandatory requirements in the care sector. Carers are then equipped to provide high-quality care and support for those living with specialist conditions. Our carers never stop learning new skills to further enhance the care they provide.
Continuity of care
Unlike an agency we employ our carers. This means they are committed to us, as we are to them. Carers enjoy the security of being employed, which means they stay with us longer. Those who work for agencies move around more. For families this means that you get continuity and consistency of the same care team caring for your loved one. This means high-quality care can be achieved with improved outcomes and no disruption to your loved one’s life.
In-house clinical experts
We have a dedicated team of in-house clinical experts. This includes a specialist consultant nurse, who also provides Admiral Nurse services to those living with dementia. Our management team consists of nursing professionals. They guide our carers to provide safe and effective nurse-led care at home. We also have our own in-house Occupational Therapist (OT) who works closely with healthcare professionals and our care teams. Our OT provides guidance and advice that enables people to live well in their own home with any equipment they may need. These experts lead, monitor and support our care teams to deliver best practice nurse-led care at home.
Innovative care technology
Unlike any other live-in care provider, we have our own online care community. Families, healthcare professionals and carers can access up to date information about the care being provided. It enables more effective monitoring, which means issues can be responded to efficiently. For our families it provides a reassuring window into the care their loved one is receiving. Our carers also use the online community to share ideas and support each other. It provides a vital connection which is important when remote working. Carers will use the online community so their clients can enjoy time online. This includes video calls with family, so they feel connected. Clients can use it to shop online or browse the web.
Improving health outcomes
Every decision we make is driven by delivering improved health outcomes for our clients. Our digital technology allows us to predict risk and shape the care we provide. We measure health outcomes.
We want to know we are improving the quality of our clients’ lives every year.
Our health and well-being aim to reduce:
Behaviours that challenge
Antipsychotic drugs in dementia care
Falls in the home
Readmission to hospital
Urinary tract infections (UTIs)
They aim to promote:
Excellent nutrition and hydration
Enjoyment in life
Highest service rating from care regulators in England and Scotland
Unlike introduction agencies we are fully regulated in England and Scotland. This means the care and support we provide is regularly inspected. We are the only dedicated live-in care provider in England to achieve an ‘Outstanding’ rating by the Care Quality Commission (CQC). We have achieved this rating in all five measures – safe, effective, caring, responsive and well-led. In Scotland, our service has been inspected by the Care Inspectorate (CI). It has achieved the highest rating of a 6 (Excellent) for quality of care and support and 5 (very good) for staffing, management and leadership. We know this provides families with peace of mind that their loved one is receiving the best possible care.
A fully managed service
Families benefit from our fully managed service delivered by care experts. This means you do not need to worry about supervising and managing the carer looking after your loved one. Our professional carers are supervised by an experienced care manager and supported by clinical experts. We provide this support 24 hours a day, 7 days a week. Your dedicated care manager will be on hand to support you, your loved one and our carer teams. We invest in our care management team to ensure they have enough time to give the support everyone needs. With our fully managed service, families do not have the burden of managing the care arrangement themselves. We know this means families can have peace of mind, whilst enjoying quality time with their loved one. They do not have to worry about the tasks of caring.
Local teams with national coverage
We operate throughout England and Scotland with a local approach to management of our teams near you. Each dedicated care manager local to you has only a small number of clients to support. This means they can provide higher levels of monitoring and support than other home care providers. It also means a highly personalised approach to care can be delivered.
Talk to us about live-in care and housekeeping services
Find out more about how we can help you to live well in the comfort of your home – call us today.