If you are thinking about live-in care and wonder whether there’s an upper age limit for you to join our team, our message is simple: don’t let age be a barrier! We often get asked about jobs for older workers and you may be surprised to learn that more than half our professional care team is over the age of 50. To us age isn’t important as long as you’re fit, healthy and ready to provide outstanding care. Some of those who have joined us already have care experience, many have needed to care for a loved one or friend, enjoyed it and wanted to try something different from the career they may have had for many years. A career in Professional Live-in Care could be considered the best job for older workers.
We love diversity. Our vision is to be the leading provider of the highest quality care in the home. We enable older people to enjoy staying safely and happily in their own homes and own community for as long as possible, whilst enhancing their wellbeing and lifestyle. If you share this vision, read on and learn more about live-in care. It’s never too late to change your career and we think live-in care is a great choice for those who want to combine the opportunity to make a real difference to an older person whilst also enjoying quality time with friends and family.
What skills and experience do I need?
We’re looking for the exact same basic skills and experience from all carers, regardless of age: 6 months’ professional care experience such as live-in carer, domiciliary carer, care assistant, support worker or personal healthcare assistant or similar OR you may have recent experience of providing personal care for an adult friend or family member including washing, bathing and toileting.
To be considered for our live-in care roles, you must also have:
A high standard of written and spoken English
The right to work in the UK
Clear police, occupational health and reference checks
Good professional and personal references
Good family cooking skills
Ability to run a home and keep it clean
During the recruitment process we are also looking for:
Ability to run a home and keep it clean
Good physical fitness for tasks like carrying shopping, stairwork and client moving and handling
Sound mental health, while working alone and unsupervised in isolated assignments
Good personal hygiene and a tidy and appropriate dress sense
Effective communication, observation and reporting skills
An appreciation of people with care needs and the capacity to value them as individuals
Confidence in washing, dressing and providing continence support
The understanding to work with people from a range of backgrounds and to recognise their values, practices and customs
Ability to fit in and respect a client’s lifestyle and home, as well as their right to choice, dignity, privacy and independence
A kind, caring and sensitive approach with a demeanour suitable for our clients
Capacity to empathise with the effects of losing ability and function whilst maximising the physical and mental potential of clients
Organised, flexible and resilient with a sense of humour
Ability to work on own initiative and to remain calm in difficult situations
Willingness to undertake training
Ability to recognise personal limitations and take action to prevent deterioration in working performance or escalation to a crisis situation
Evidence that you are comfortable using technology such as using a laptop as all our care plans are online and the first step of the application process is to fill in an online application form
But most importantly – everyone who works at The Good Care Group has compassion, commitment and energy. We enjoy what we do and feel privileged and rewarded every day. Your offer of employment will include a contract that states you are a direct and full time employee of The Good Care Group. This entitles you to all the benefits that come with being in full time employment with us.
If you’re not sure you have the right experience, we have a very friendly recruitment team who’d love to talk to you on 0203 728 7570.
Can older carers do live-in care jobs?
We are not interested in your age, although you do need to be over 18 to join us as a professional live-in carer! What is important is that you are fit and healthy enough to care safely for an older person in their own home and perform tasks such as moving and handling safely.
People working in live-in care come from many different backgrounds. Some people may have decided that retirement wasn’t for them after all. Some people might want a change of direction, some people may want a change from a normal 9am – 5pm job. There are as many reasons as there are carers in TGCG and with a range of rotas to choose from you can probably find one that will suit your lifestyle.
We are not an agency and we do not hire self-employed or part-time staff. When placed with a client, you will receive regular income and paid holiday. We endeavour to place you with one client so that you can build a strong and mutually beneficial bond with them. Should anything happen to the client or they no longer need your services, we will work on getting you into another placement as soon as possible.
You can choose a rota pattern that suits you. You work a rota and then return home to enjoy your weeks off. For many older workers, it has been proven to be an ideal working arrangement as they are able to choose a rota to fit their lifestyle, and many older carers tell us they enjoy being able to spend real quality time with their clients, rather than having to travel from client to client or feel rushed in a nursing home.
You may enjoy longer rotas with a client which also means you have longer periods of time off at home pursuing your interests or spending time with family and friends. Or you may feel that a shorter rota ads variety and interest in your life and suits you better.
2 weeks on 2 weeks off
4 weeks on 2 weeks off
2 weeks on 4 weeks off
6 weeks on 2 weeks off
2 weeks on 6 weeks off
3 weeks on 3 weeks off
4 weeks on 4 weeks off
MATCHED TO YOU
You’ll be placed with a client based not only on your skills as a carer, but on your compatibility as people. We look for shared interests and hobbies, experiences and backgrounds – the things that will help you bond more quickly and enjoy your work to the full – with all the benefits that brings to your own wellbeing.
Benefits of working as a carer at The Good Care Group?
A competitive salary offered with merit-based pay progression. Earn up to £1,001 per week.
Your salary will be reviewed after 6 months and annually thereafter.
Transparent pay bands, rewarding individual experience, skills, training and qualifications
Paid annual leave based on working patterns
Carer referral scheme – up to £500 per referral
Client referral scheme – up to £500 per referral
All UK travel expenses paid whilst in placement
Family discount on TGCG services (5%) plus 50% reduction on initial fee
Enhanced rates paid for Christmas day, Boxing day, New Year’s day, Good Friday and Easter Monday
Enhanced payment in specific couple-care placements
Flexible working patterns
Access to an innovative wellbeing programme to support you in supporting our clients; introduction of wellness plans to support positive mental health at work
24/7 access to a confidential employee advice line
Regular contact with the Care management team; support from Carer Services team 24 hours a day, 7 days a week
Support through client or (personal) bereavement from our in house Consultant Admiral Nurse
Online Carer community portal
Annual refresher programmes with the opportunity to engage with your colleagues
Regular programme of informative and development webinars
Peer to peer support for all Carers joining us as part of our buddy scheme
What is live-in care?
Live-in care is about individualised support. Our live-in carers move in with our clients for the duration of a rota. A client typically has a team of two carers who take it in turn to live with them, and when one professional live-in carer arrives at the client’s home, they have a handover with the previous carer.
We aim to keep the same team with the client for the duration of us working with the client, and that allows our carers and clients to build up a real connection. Live-in care means having time to get to know your client, time to help them enjoy life and time to provide outstanding care completely tailored to their needs and life.
Live-in care is about making older people safe and secure in their own homes and help them live their best lives. You therefore need the ability to build a respectful and caring relationship with your client, provide individualised support and above all – really show you care about the person you are trusted to look after.
What pre-employment checks do you carry out?
We complete a DBS (police check) in the UK for all our potential carers regardless of how long they have been out of the country. This is part of the compliance requirements placed upon us by the Care Quality Commission. If carers are working in Scotland there is a separate PVG clearance that the company will carry out.
We will need to carry out an enhanced police check (DBS) in the UK. This is a requirement for anybody working with vulnerable adults in the UK. You will be sent a “new employee form” asking for copies of your ID documents which will enable us to apply for your DBS. Whilst we apply for this as soon as possible, please be aware that the processing time for this check can be anything from 1 week – 1 month, or on rare occasions it can be longer. If you are working in Scotland we will also need to complete a PVG check for you.
If you have lived outside of the UK for 12 months or more in the last 5 years you will need to apply for an overseas police clearance. You will need to organise and pay for this (the cost is normally minimal) and bring a copy of it with you to training. It is normally a case of going to your local police station and requesting the check in person, often they can complete it on the same day you apply. Alternatively our compliance team will be able to assist you.
Will I be employed by The Good Care Group?
Yes, we are a fully managed service which means that you have support from our experienced team of managers and care professionals 24/7. You are never left to cope alone at TGCG. We also pay directly into your UK bank account every month and manage all of your tax and national insurance contributions.
How do you calculate pay rates?
Our pay is calculated based on your skills and experience in care. Rewarding you for your experience, rather than being based on your client’s needs. We also have some client placements where you will receive a daily enhancement to your pay.
Will I be paid weekly or monthly?
Payroll is run monthly.
Where will my client be based?
We are a national company and support our clients throughout England and Scotland. This could be in cities, towns or villages. At TGCG we look to match you with an ongoing client based on your skills and experience and the client’s needs, likes and dislikes, rather than on location. We know that companionship works both ways and that the experience is best for both of you when we get this right. This does mean that you need to be flexible with travelling to your clients, but don’t worry, we cover all of your UK travel expenses.
Do I need to drive in placement?
A driver’s licence is an advantage but not a requirement, we have clients who live in areas where driving is an advantage. The client provides the car and the insurance, for you to be able to drive you and your client for the occasional trip out and about or to go shopping.
Will I have to wear a uniform?
Whilst our Professional Carers are not asked to wear a uniform, we have high expectations regarding presentation. During your training and whilst at placement you should dress smartly, avoiding jeans or anything ripped or torn (even in designer).
Will I incur any expenses during your face-to-face training?
We will pay for your accommodation (which includes breakfast) and lunch will be provided so you just need to pay for your evening meal and cover any additional personal expenses. We contribute towards your travel expenses to/from training and this amount will be confirmed with you by your recruiter at the time of your offer.
What time does training start and finish each day?
Each day will begin at 8.45am and we should normally be finished by 6pm each day. There will be breaks with refreshments at regular intervals and lunch provided. Friday training will normally finish by 5pm.
What happens after training?
Once you have completed the training the head office team will be working hard to make sure you are cleared for work. Normally you will return back home and we will let you know as soon as all of your checks are completed. Below is a list of the information we need to have before you are able to be matched with a client.
Having the opportunity to speak with someone on the phone, at any time, is paramount to our success in supporting our Professional Carers across the UK. When you are working remotely as a live-in carer, supporting a vulnerable client, you need to know that help is on hand – when you need it. Just one of the ways that we provide that help and support is with our On Call team. We caught up with Linda in our On Call team who explains more about her role:
“I Joined the company in February 2019 as a live in Carer then moved into the On Call team in January 2020. Previously I worked for the Jersey Government for 20 years before leaving to semi-retire in Spain with my husband. In my current role I work out of office hours on the support helpline. Assisting Carers with any queries or issues they may have in relation to caring for their clients, or their own needs. I enjoy being there at the end of the phone to provide help or guidance to Carers. I also enjoy the variety of calls, you never know what the next call could be!”
Linda gained many skills working as a live-in Carer for The Good Care Group for almost a year. Now, in her support role she can use her expertise and understanding of the role to help guide our Carers.
“I feel I have developed in my role and being able to listen and help our Carers is incredibly rewarding. I know first hand how important it is to our staff, as I have been in that position myself.”
If you’re looking for a rewarding role in care, with a supportive company, we believe there’s nowhere better than The Good Care Group. From our On Call team and support assistants, to our Admiral Nurse and Care Managers, there is always someone to provide expert advice and guidance when you are working in placement. It’s just one of the things that has led us to be rated as ‘Outstanding’ by the Care Quality Commission in England.
Linda says “The Good Care Group is great and has lots in place to support their staff but the best thing is all the superb colleagues and managers I work with.”
If you’re interested in joining our Professional Care team call us on 0203 728 7570 or click here to apply.
“Having worked in several care settings, it is live-in care that gives me the greatest job satisfaction. Live-in care allows me to make a real difference to my client’s life.”
Marion, Live-In Carer
How do we support older live-in carers?
Regardless of whether you consider yourself an older carer or a career changer, the support and guidance you’ll receive from day one with The Good Care Group exceeds almost anything else you would find in the live-in care sector. We want you to be the best live-in carer you can possibly be and we know how to help you achieve that.
Your introduction to The Good Care Group is on our in-depth five-day induction programme, where we will empower you with the right tools, skills and mindset to deliver the best care possible. Training takes place in London and Spain with your accommodation costs paid for. We also contribute to your travel costs.
After your induction training and after being cleared to work, you will be matched with a client and begin your 16-week probationary period. During this time you will be working towards your Care Certificate using our online course and you will have the full support from our Learning and Development team, as well as your dedicated Care Manager.
When in placement you will have access to support 24/7 – from a regional support team, your Care Manager and via our online carer community called 'Good Care Together'.
Good Care Together is a unique secure forum for The Good Care Group’s professional live-in carers where people can share advice, experiences and learnings with carer colleagues around the country. Good Care Together also offers help with admin, uploading expenses, scheduling time off and applying for overtime and has become an integral part of our carers’ daily life. You can find more information here. We also have a confidential employee assistance service, with counsellors providing 24/7 telephone support for any professional or personal issues you want to discuss. Our Consultant Admiral Nurse will also be there for you, offering support through any bereavement you may experience.
Training, supervision, coaching and mentoring are available to all our carers and you’ll be given the chance to reach your potential with opportunities for professional development and career progression. Like many of our team, you may want to specialise in caring for people with complex conditions – like dementia or Parkinson’s – or grow into a managerial role. Wherever your ambition lies, for support throughout your career, there really is nowhere better.
A rewarding career
From developing your skills as a professional live-in carer to gaining expertise in complex needs or becoming a manager, whatever your ambitions we will help you achieve your goals. You will have on-going supervision, coaching, mentoring and everything you need for a rewarding career in live-in care.
Time to care – as you will be based in one household only, you will not have to manage your time and try to attend to many people’s needs. You will dedicate your time to get to know your client, you’ll have time to help them live their best life in the comforts of their own home, and time to provide outstanding care completely tailored to their individual needs and life.
Webinars - Join our monthly webinar remotely from your digital device, and access instant learning on a range of topics with a variety of expert speakers. There is always something new to learn.
Workshops - Our workshops, which run throughout the year, will deepen your knowledge and understanding of Dementia, Parkinson’s disease, ‘end of life’ care and much more.
Diploma - You have the opportunity to study ‘Working in Care Services RCF level 2 Diploma’ while working with us, and we will cover the cost of the course.
The application and hiring process
If you want to find out more about working for The Good Care Group, a great place to start is to attend one of our regular online events. Please see our events section to find out when our next live event runs. This will allow you to ask questions and find out more in the comfort of your own home. You are also welcome to contact our helpful recruitment team on 0203 728 7570.
If you’re ready to apply, your first step is to fill in our online application form. If you’re successful, you will receive an email inviting you to fill in our ‘One Experience’ questionnaire which is a series of questions online. Some of the questions explore how you would react to different care scenarios and it involves video and audio, so make sure you are in a place where you can hear everything clearly. The One Experience will take 30 - 45 minutes to complete.
After the One Experience you will be invited for a telephone interview followed by a face-to-face interview, but don’t worry you won’t be expected to travel to our London office for an interview. We’ll use WhatsApp, Skype or Facetime so that you can virtually meet our team before making a decision or you can meet our local teams in person.
If you are successful, you will be invited to attend the induction training in London or Spain, with free accommodation and either full payment or a contribution to your travel costs. As all of our roles are for “live-in” care positions, your accommodation and food will be provided whilst working on placement in the UK.
If you have any questions, our friendly recruitment team will be pleased to talk to you on 0203 728 7570.