We are pleased to announce that The Good Care Group are the proud recipient of the LaingBuisson Management Excellence award.
The LaingBuisson Awards celebrate businesses that set new standards of excellence with a focus on the people providing the care and their advisors.
We were delighted to be nominated and even more so to receive the award, which was collected during a ceremony in central London last month.
Since his arrival in January, our Managing Director Darren Kennedy has reinforced the long-held belief at The Good Care Group that care should be professionalised, and that professional carers should be recognised as such, for example increasing the rate of pay for our live-in carers, which is much higher than the industry average.
Darren said: “I’m absolutely delighted that we have won this award. The team have worked tremendously hard over the last 12 months to ensure we maintain our high standards but also introduce new initiatives, such as the ‘buddy scheme’ for new carers so that they are fully supported during their first few months with us. It was critical that we ensure they are rewarded and valued for their hard work, which is why we also increased their pay rate to one of the highest in the care sector.
“Our professional carers are extremely important to us and are what makes us the outstanding care provider that we are, so it’s imperative that we focus on listening to them and providing the best support and training possible for them.”
The Good Care Group’s senior leadership team focuses strongly on cultural leadership which ensures that people at the heart of the organisation are listened to. Employee well-being is also at the forefront of any decision. Our senior leadership team reinforces a culture where professional carers feel valued and appreciated.
As part of this, we have introduced a ‘buddy scheme’ for new carers. Every carer new to the business is given a buddy to welcome them and to support them with any worries. The scheme also creates opportunities for existing carers to share their knowledge and experience, leaving staff feeling valued.
Additionally, carers have access to a range of benefits which promote well-being, including paid travel expenses, an employee assistance scheme, an online portal which allows them to connect with one another, and we show our appreciation for carers who attend training by putting them up in a five- star London hotel.
This award is an incredible achievement for our leadership and management teams, which is testament to the teamwork and tenacity shown by them and the wider teams. It is thanks to all involved that we were able to achieve this accolade.
If you’d like to join our team or receive care from us, call us on 020 3728 7577.