This means the care and support we provide is regularly inspected. We are the only dedicated live-in care provider in England to achieve an ‘Outstanding’ rating by the Care Quality Commission (CQC). We have achieved this rating in all five measures – safe, effective, caring responsive and well-led. In Scotland, our service has been inspected by the Care Inspectorate (CI). It has achieved the highest rating of a 6 (Excellent) for quality of care and support and 5 (very good) for staffing, management and leadership. We know this provides families with peace of mind that their loved one is receiving the best possible dementia care.
Families benefit from our fully managed service delivered by care experts. This means you do not need to worry about supervising and managing the carer yourself. Our professional carers are supervised by an experienced care manager. We provide this support 24 hours a day, 7 days a week. With our service, families do not have the burden of managing the care arrangement themselves. This gives families can have peace of mind, whilst enjoying quality time with their loved one. They do not have to worry about the tasks of caring.
Carers will happily support looking after your pet, including taking dogs for regular walks.