Home Care Mayfair | The Good Care Group

Home care in Mayfair

The Good Care Group, who are leaders in the field of live-in care, have been providing home care across England and Scotland since 2011.  Inspections led by the Care Quality Commission (CQC) have rated our care as ‘Outstanding’ in all five areas. With a team of experts on hand to support our highly-experienced and knowledgeable carers, we believe there is nowhere better to choose as your home-based care provider in Mayfair. 

We are on hand to provide you or a loved one with support at home. Whatever your needs, we can factor them into your bespoke care plan. Whether you need intermittent periods of cover or regular, pre-planned visits throughout the week, with our hourly care service. Whatever your needs and wishes, we can assist you to develop a care plan that suits you.   

You may need a few things from the local shops or collect medication from a pharmacy.  A trip to one of the lovely boutiques along the High Street, an art gallery or a gentle stroll through Hyde Park – all of this can be taken care of. This way, you get to stay in your home, the place that you know and love, surrounded by your friends and neighbours.  

We provide home care across the whole of Mayfair, including Fitzrovia, Marylebone, Piccadilly and Soho.

Arranging home care in Mayfair

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.

0203 728 7577

Types of home care we provide in Mayfair

When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and hourly care to our clients in the Mayfair area. Find out more about these two types of home care below.

Hourly care in Mayfair

tips-and-visitstips-and-visitsHourly care can be provided if you or a loved one need help with various chores such as cleaning and laundry, or even cooking a meal or two.  We can also offer personal assistance with bathing, toileting and dressing.  Our hourly home care allows you the option to live your life the way you wish and to also maintain your independence.

Our professional carers in Mayfair can pop in for as little as an hour a week over three days if you need a few items from a local shop or someone to collect medication.  We can even accompany you to walk your beloved pet companion if you wish.The important thing is that we can be as flexible as you need. We employ carers from your area so they will be familiar with your community – such as the nearest pharmacy or places of interest.

We know it’s important for you or your loved one to maintain as much independence as possible, so we provide support to enable you to live your life the way you would like to. Our flexibility means that if your needs change, we can amend your care plan accordingly.  

Live-in care in Mayfair

If you or a family member has complex health needs, our live-in care option may be more suitable. As the name suggests, we can arrange for one of our carers to move in with you, which means that our carers are on hand to assist you 24 hours a day. That way, you receive care as and when required.  
Here at The Good Care Group, we match live-in carers to our clients to ensure that the best care possible is delivered. We choose carers with experience with specific health conditions, taking into consideration their personality, likes and interests to ensure they are the best match for you or your loved one. You can then feel assured that you or your family member are receiving the best care possible.

By choosing live-in care from our professional carers in Mayfair, you can remain in your home – with the people you know and love around you, where you feel the most comfortable, instead of facing the uncertainty of moving into residential care.  If you are living with a complex medical condition such as Alzheimer’s or cancer and it is you or a family member who needs extra assistance, live-in care provides you with options, reassurance, and for couples, a much more affordable option.

Why choose home care from The Good Care Group?

We believe that there is nowhere better to be than in your own home, which is why we are dedicated to providing the very best home care across England and Scotland. As the only live-in care provider to be awarded with an ‘Outstanding’ rating by the CQC, we are incredibly proud to be keeping as many people as possible living in their own home with our exceptional care.


Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.


Local to you

Our Mayfair carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.


Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.


Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.


In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.


Jessica Monaghan

Hourly Care Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Services we offer in Mayfair

Better than a Mayfair care agency

The Good Care Group is a fully-managed home care provider, which means we are bound by stringent guidelines set by our regulators, the Care Quality Commission.  We are also regularly inspected, with our most recent inspection rating being ‘Outstanding.  Unlike other care agencies in Mayfair, we employ and train all of our carers ourselves, which means we are able to provide you with care if your regular carer is away. We are also able to take care of all paperwork and Disclosure & Barring Service (DBS) background checks, unlike other agencies who would require carers to arrange this themselves.  We also offer a range of perks and staff benefits for our carers in recognition of their good work and service to us.

Private care in Mayfair to support you at home

Mayfair has a lot to see; many cafés, boutiques and art galleries.  We can ensure that you do not miss out on the many attractions and places of interest, as well as provide all-around private care for you in your own home.  Even if our carers join you on a trip to an art gallery or coffee shop, you choose the time which suits you. You might like to take a stroll through Berkeley Square or visit Apsley House to view some historic pieces of art; we can tailor our visits to suit you so that your care fulfils your social preferences, as well as any personal care needs.  


Specialist dementia care in Mayfair

At The Good Care Group, we understand the different types and stages of dementia and how this may impact a person’s behaviour. The important thing is that our care plans can be tailor-made to your or your loved one’s needs which can provide peace of mind and ensure that independence is maintained. 

With a professional carer providing all dementia care in the home, this can be a more practical and suitable choice than going through the upheaval of moving into residential care.  Home-based dementia care enables you or your loved one to obtain a personalised care plan which considers all your wants and wishes.  Whatever your symptoms, medical needs or personal choice, we can help. 

Staying at home provides you with comfort in familiar surroundings with the people you love and care for around you.  If you or a loved one have been diagnosed with dementia which will eventually affect your day-to-day life, our team of carers in Mayfair can provide you with all you need to continue living well with dementia in your own home.


Domiciliary care in Mayfair

Domiciliary care is used to describe care at home and is an ideal way to live life on your own terms with additional help provided by a care team. Our professional domiciliary carers can assist you or your loved one in the home.  This can take the form of assistance with household chores, preparing meals or other tasks in and around your home.  Helping you wash your hair, get dressed or remind you to take medication are just some of the things our domiciliary carers can do. 

Our carers in Mayfair can also assist with running errands, shopping and accompanying you to medical appointments, giving you and your loved one’s peace of mind that you’ll always have the right type of support at the right time.

Short-term respite care in Mayfair

The need for help can arise when we don’t expect it. A stay in the hospital may result in you or your loved one needing extra support at home until fully recovered and are back on your feet.  Short-term care can also be an option if you are a carer needing to take a break to visit friends or family, or even a short holiday to rest and recharge.  Short-term respite care is provided by our team of experienced carers in Mayfair, who are on hand to step in and help out on a short-term basis.   

Respite care in Mayfair can be provided in a bespoke way which takes into consideration all of your personal needs and care requirements, provided on an hourly or pre-planned, live-in care basis. This way, you or your loved one receive help as and when needed.

Compassionate and fully-trained carers in Mayfair

Only 2% of carers who apply to work with us complete our industry-leading training programme and become successful in obtaining a career as a fully-fledged carer.

The Good Care Group’s ‘Outstanding’ CQC rating has been awarded, in recognition of our excellent training programme which all of our carers undergo.    You can rest assured that the care provided by The Good Care Group is being delivered by the very best in the field.

Our five-day induction programme is delivered by a team of experienced, in-house trainers, delivering a suite of modules such as first aid, dementia care, end-of-life care and manual handling. We also run refresher training sessions on an annual basis to ensure that our carers remain up to date with their training and to ensure 100% compliance. Our carers in Mayfair meet with their manager on a regular basis and have access to assistance 24 hours a day.

Providing a high level of support to both our clients and carers is our priority.

How to arrange care in Mayfair

We understand that it can be difficult once you realise that you or a loved one need additional care and support in the home.  You may have lots of questions or concerns and that is why we ensure that our dedicated client services team are on hand to take your call and discuss the different options available.

If you’d like to find out more about how we can provide support to you or a loved one residing in the Mayfair area, follow our three simple steps:

1) Call us today to have an initial consultation with one of our friendly client services agents.

2) If you do decide to take this further, our team will arrange a free home care assessment with a local care manager to discuss your needs in more detail.

3) Begin care and meet your new carers!

0203 728 7577

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