Home Care Hanwell | The Good Care Group

Home Care in Hanwell

The Good Care Group operates across England and Scotland through closely knit local teams. Small client portfolios enable each dedicated Care Manager and their team to offer a tailored, 1-2-1 approach.

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If you or a loved one require extra support to continue living independently at home, you may benefit from our high-quality live-in care and hourly care services in Hanwell.

Home care is a viable alternative to care homes for people that wish to continue living independently at home. You will be matched with an expert carer that will provide you with the support and care you need to enjoy an independent lifestyle.

We are known as one of the highest-quality care providers in Hanwell. With the highest possible rating of ‘Outstanding’ from the CQC in England and rated ‘Excellent’ by the Care Inspectorate in Scotland, The Good Care Group offers exceptional care without compromise.

We offer both flexible hourly care and round-the-clock live-in care through highly-personalised and bespoke care packages that are completely tailored to your unique needs. So whether you could use an extra helping hand with domestic tasks at home or you’d simply like some company as you stroll along the Grand Union Canal in Hanwell, our carers will be there to provide whatever assistance you need in the place you love most: your own home. We cover care locally across Hanwell and Boston Manor.

Arranging home care in Hanwell

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.

0203 728 7577

Types of home care we provide in Hanwell

When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and hourly care to our clients in the Hanwell area. Find out more about these two types of home care below.

Hourly care in Hanwell

tips-and-visitstips-and-visits At the Good Care Group, we offer flexible hourly home care in Hanwell that can be completely customised to suit your lifestyle and care requirements. Our hourly home care packages start from a minimum of three, 60-minute visits per week all the way up to as many hours as you need to remain living independently in the comfort of your own home.

During their visits, our expert carers will provide assistance with a number of day-to-day tasks. This could include discreet and sensitive personal care, preparing nutritious meals or gently reminding you to take your medication. The care we provide is always guided by you and your needs, wants and preferences.

On top of providing assistance with day-to-day activities, your carer can be a source of emotional support and companionship, should you need it. Health concerns and issues with mobility and frailty can make it difficult for us to get out alone. Your carer will be more than happy to accompany you on trips into the local Hanwell community and beyond. 

Live-in care in Hanwell

When faced with the realisation they need long-term support to continue living in their own homes, many families believe a move to a care home is their only choice. Our live-in care services in Hanwell provide a viable alternative where you can enjoy a better quality of life in your own home, whilst receiving the dedicated, one-to-one care you need.
Live-in care is when a professional carer comes and lives with you in your own home to provide you with round-the-clock care, companionship and support. The carer who comes and lives in your home will provide a highly personalised plan of care. It will cover not just your care needs, but also your choices on how you wish to live your life.

For those living with specialist conditions, like dementia, Parkinson’s, or multiple sclerosis, our expert live-in carers are highly trained to provide care and support designed to enhance your independence and improve your well-being. Our Specialist Care Service offers nurse-led and occupational therapy-led care supported by our in-house experts, ensuring you can continue to live a meaningful and fulfilling life in your home while managing your specialist condition.

Why choose home care from The Good Care Group?

We believe that there is nowhere better to be than in your own home, which is why we are dedicated to providing the very best home care across England and Scotland. As the only live-in care provider to be awarded with an ‘Outstanding’ rating by the CQC, we are incredibly proud to be keeping as many people as possible living in their own home with our exceptional care.


Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.


Local to you

Our Hanwell carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.


Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.


Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.


In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.


Jessica Monaghan

Hourly Care Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Services we offer in Hanwell

Different to a Hanwell care agency

Unlike care agencies in Hanwell, we are a fully-managed and regulated service provider. That means that we recruit, hire and manage your care team, making the process as easy as possible for you. If you prefer, we can also take care of the administration and running of your home, so that you can have more time to enjoy your hobbies and community.

Our fully-managed service includes 24/7 access to support and guidance from our experts. This type of support is rarely offered by care agencies. Our regional teams manage fewer clients than many of our competitors, so you enjoy an unrivalled quality of care. 

Private care in Hanwell

We work to closely match you with a carer that suits your personality and lifestyle preferences. By getting to know you and how you wish to live your life, we are able to match you with a carer that shares your same interests and values. We know this dedication to matching you with a suitable carer results in a more enjoyable experience for all involved.

Our private care in Hanwell provides so much more than just practical support. From Hanwell’s charming town centre to its beautiful green spaces like Bunny Park, our carers will be more than happy to accompany you on trips out and about in the community you love.


Dementia care in Hanwell to support you all

At The Good Care Group, we know how distressing it can be for families when dealing with a dementia diagnosis for the first time or when a loved one’s memory loss becomes more progressive. Our expert dementia care, delivered by experienced and compassionate carers, has helped thousands of families just like yours through this challenging time.

We know through our years of experience that receiving dementia care in familiar surroundings provides much comfort and reassurance for people living with dementia and their families. Moving away to a care home whilst leaving behind their much-loved home and its treasured possessions and memories can be daunting and sometimes affect an individual’s ability to live well with dementia.

All of our professional carers are trained in best-practice dementia care and our management team complete a higher-level dementia care training programme. We adopt a blended approach to the delivery of live-in care for dementia patients, led and supported by our own specialist Consultant Admiral Nurse, Dr Jane Pritchard. Our collaborative approach to working with leading medical experts, academic bodies and leading charities ensures our care is of the very highest standards.

Our personalised approach to providing high-quality, live-in care for those living with dementia, allows people to receive the dedicated care they need in the place they love most – their own home.


Domiciliary care in Hanwell

Domiciliary care is another common term for hourly care or visiting care. While different terms are often used they all refer to the same thing – personalised care that you receive in your own home so that you can keep living life on your terms.

While domiciliary care involves practical help with the day-to-day, such as sensitive personal care or help with household duties, it can involve so much more. Your carer is there to support you with whatever activities help you maintain your preferred lifestyle in the community you love. This could include visiting your favourite shops, sharing a cup of coffee or exploring some of Hanwell’s best-known landmarks together. The domiciliary care in Hanwell we provide is always led and guided by you and your preferences for how you wish to live your life.

Short-term respite care in Hanwell

Respite care is a form of short-term and flexible care that allows someone to be cared for in their own home by someone other than their usual carer. This affords family carers a break from their usual carer duties while they rest assured that an experienced and dedicated carer is looking after their loved ones. Respite care can be scheduled over a long period of time allowing a family carer to proactively book short breaks.

After a fall, injury, or illness you may find that you need extra support to get back on your feet. It is far less stressful to receive this support in the comfort of your own home rather than endure the upheaval of moving into a care home for a short period of time. Respite care can even be used to try live-in care for the first time to see how it works before committing. 

Expertly-trained carers in Hanwell

Our carers are the reason we’re leading the way in home care services in Hanwell. We only employ the very best and reward our dedicated carers with excellent employment packages. We know that when staff are supported, well paid and treated with loyalty, they in turn provide exceptional care to our clients.

Our recruitment process is so rigorous that only 2% of applicants who apply are successful. We then provide each of our new carers with a comprehensive training programme that far exceeds the statutory requirements. Throughout their entire careers, our carers never stop learning and we support their journey with ongoing training and professional development opportunities.

How to arrange care in Hanwell

We know that considering home care for a loved one can be a worrying and emotional time. Our dedicated client services team is here to help you understand the options available to you.

If you’d like to find out more about how we can support you or a loved one residing in the Hanwell area, follow our three simple steps:

  1. Call us at 0203 728 7577 or request a callback through our enquiry form.
  2. You will meet with a member of our team for a no-obligation care assessment.
  3. You will meet your carer and begin your new care plan.

0203 728 7577

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