The Good Care Group has been delivering high-quality home care across England and Scotland for over 10 years. We can provide fully qualified carers in Bury St Edmunds who can support you in your own home with respite or live-in care.
The quality of care we deliver is ‘Outstanding’ as rated by the Care Quality Commission (CQC) rating, something we’re extremely proud of. Whether you need assistance visiting Hardwick Heath Park, your favourite local coffee shop, or require additional support with a complex care need, our professional Bury St Edmunds carers are here to help you stay in the place you love.
Arranging home care in Bury St Edmunds
Our experienced and friendly Bury St Edmunds team are here to help you and your loved ones understand what options are available to you. Call The Good Care Group today and we’ll help you every step of the way.
0203 728 7577
Types of home care we provide in Bury St Edmunds
When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and home care in Bury St Edmunds and the surrounding area. Find out more about these two types of home care below.
Live-in care in Bury St Edmunds
Live-in care allows you to live at home where you’re comfortable, rather than having the added stress of moving somewhere else. If you or a family member has more complex health needs, such as dementia or stroke, then live in care might be a more suitable option. We can arrange for one of our friendly carers to live with you to ensure that care is available 24 hours a day.
Here at The Good Care Group, we carefully match our live-in carers to our clients to ensure the best possible care is delivered. We choose carers who have experience with specific health conditions, taking into consideration their personality, interests and likes to ensure they’re an ideal match. Even if your needs are complex or you have a medical condition that requires specialist care, we can cater to all of your individual needs.
By choosing live-in care from our professional carers in Bur St Edmunds , you can continue living at home – surrounded by memories past and present, and where you feel most comfortable – instead of the stress and upheaval of moving into a residential care home. Whether you’re living with a complex medical condition such as Parkinson’s, Alzheimer’s or cancer, or both you and your spouse need assistance with personal care and mobility, live-in care provides you with choice and reassurance – and for couples, is a much more cost effective option for care.
If you or a loved one require clinical care, we can deliver specialist, nurse-led care which is overseen by our experienced clinicians. Our professional carers are specially trained to fulfil nursing tasks, such as PEG feeding, insulin administration or stoma care, allowing you to stay safe and well at home even if you have more complex medical requirements.
Why choose home care from The Good Care Group?
We believe there isn’t anywhere better than the comfort of your own home, which is why we’re dedicated to providing the very best home care in Bury St Edmunds. As one of the only live-in care providers awarded with an ‘Outstanding’ rating by the CQC, we’re extremely proud to be keeping many people living in their own homes whilst receiving exceptional care.
Fully-regulated service
We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.
Rated ‘Outstanding’
With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.
Local to you
Our Bury St Edmunds carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.
Outcomes focused
We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.
Award-winning provider
More prestigious industry awards than any other home care provider for our service, training and culture.
In-house experts
Our in-house experts are led by a Consultant Admiral Nurse and an Occupational Therapist, who specialise in dementia and mobility.
Jessica Monaghan
Hourly Regional Manager,
I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.
As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.
My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager.
As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.
I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions.
Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.
I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.
I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.
Our Home Care Services In Bury St Edmunds
Better than a care agency in Bury St Edmunds
The Good Care Group is a fully-managed home care provider,that adheres to the standards set by the Care Quality Commission, and we’re regularly inspected. Unlike some other care agencies in Bury St Edmunds, we employ and train all of our carers ourselves, so we can provide you with support if your usual carer is away.
Private care in Bury St Edmunds
Choosing to have private care with us in Bury St Edmunds means your care plan will be carefully crafted around your preferences, including any medical or health needs, as well as your social requirements and well-being.
Our professional and friendly carers are trained to deliver person-centred care in a discreet manner, and essentially deliver support in a way that is meaningful to you. So, whether that’s helping you to get up and dressed in the morning or assisting you to attend a weekly club with friends, we’ll be there in whatever way you need.
Specialist dementia care in Bury St Edmunds
Over 900,000 people are currently living with dementia, but not one of those diagnoses present in exactly the same way for each person. Here at The Good Care Group, we understand the nuances between dementia in each individual. That’s why our care plans are completely tailored to the individual and promote and nurture independence.
Receiving dementia care from us allows you or your loved one to get a bespoke and personalised care plan which covers all your medical requirements, symptoms and personal preferences in the comfort of your own home.
Whether you or a loved one have just been diagnosed with vascular dementia and are coming to terms with what this will mean for all of you, or if your loved one has advanced Alzheimer’s and needs daily assistance with personal care, our Bury St Edmunds team can provide you with the reassurance that you and your loved ones need to continue living in your own home.
The Good Care Group are specialists in dementia home care, which is overseen by our resident Consultant Admiral Nurse, Jane Pritchard. As well as having Jane’s guidance and expertise, all of our carers receive specialist dementia training that takes them through the different types of dementia, how symptoms may present and ways in which to care for individuals living with the condition.
Domiciliary care in Bury St Edmunds
Domiciliary care, often the traditional term used to describe care at home, is an ideal way to continue living life on your terms with additional help from a care team. Our friendly and professional domiciliary carers can assist you or your loved one with regular chores or hobbies. This can involve help with tasks like feeding pets and preparing your favourite meals, to personal care needs like assistance with washing your hair.
Short-term respite care in Bury St Edmunds
The need for care can arise at any given time – perhaps after a hospital admission and you need extra support at home during your recovery, or if you care for a loved one and need to take an unexpected leave of absence. With respite care from our experienced team in Bury St Edmunds, we can step in and provide high-quality care on a short-term basis so that you’re not left without vital assistance when you need it most.
Respite care in Bury St Edmunds, can be delivered in a way that suits you and your care requirements via either hourly care or live-in care on a pre-planned basis. That way, if you’re a caregiver for a loved one, our professional carers can fill in for you while you take a few hours off each week and recharge your batteries or even for several weeks if you decide to take a longer break from your care duties.
Compassionate and fully-trained carers in Bury St Edmunds
The Good Care Group’s ‘Outstanding’ CQC rating has been awarded, in part, for our excellent training programme that is delivered to all of our carers. With only 2% of those that apply being successful in becoming a fully-fledged carer, you can have confidence that the care you’re receiving is being delivered by the very best carers.
During their five-day induction training delivered by our experienced in-house training team, our carers are trained in a number of modules including first aid, medical conditions such as dementia, end-of-life care, manual handling and inclusion and diversity. Refresher training sessions are held annually, with complex care training delivered by our specialist service team consisting of our Consultant Admiral Nurse and Occupational Therapist.
Supporting both our clients and carers is extremely important to us. All of our carers in Bury St Edmunds, have regular catch-ups with their dedicated care manager, with assistance on hand 24 hours a day should either of you require it.
How to arrange home care in Bury St Edmunds
There is lots to think about when arranging care and we know that you may have lots of questions to ask at what could be quite an emotional time. Our dedicated client services team will happily take your call and discuss the different options available to you.
If you’d like to find out more about how we can support you or a loved one with our trusted home care in Bury St Edmunds, follow our three simple steps:
- Call us today to have an initial discussion with one of our friendly client services agents.
- Our team will arrange a free home care assessment with a local care manager to discuss your needs in more detail.
- Begin care and meet your new carers.