Home care in Acton

The Good Care Group has been providing home care services in England and Scotland for over ten years. We are the only regulated care provider to be rated ‘Outstanding’ in all five categories by the Care Quality Commission (CQC). Our team of experts are readily available to assist you. If you reside in Acton and seek support within the comfort of your own home, we firmly believe that there is nowhere better than The Good Care Group. Our range of services include regular visits during the week through our hourly care service, as well as around-the-clock assistance from our live-in care team. Together, we will collaborate with you to develop a customised care plan that addresses all of your specific needs. 

Whether you require aid in visiting your favourite local spots near Acton or seek additional assistance for complex care requirements, our fully qualified carers are on hand and here to help you remain within the familiar surroundings of your home.

The team is Acton cover care across the area, including: Acton Green, Acton Town, Acton Vale, Southfield

Arranging home care in Acton

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.

0203 728 7577

Types of home care we provide in Acton

When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and hourly care to our clients in the Acton area. Find out more about these two types of home care below.

Hourly care in Acton

Hourly care is a flexible and personalised home care service that is designed to provide support and assistance for individuals through companionship care, helping with household chores and any day-to-day tasks that they have. Hourly care allows individuals to maintain their independence and to stay in the comfort of their own homes whilst receiving the necessary support to enhance their quality of life and well-being.


Our professional carers based in Acton can do flexible visits in as little as one-hour to help you or your loved ones run errands, such as popping to the pharmacy to pick up medication and visiting the local store to pick up milk and a magazine. We employ carers local to your area so that they are familiar with the community and are confident on areas to visit when providing support. 

We understand how important it is for our clients to keep their independence as much as possible. That is why we offer quality care that is flexible to your needs where the care plan can be adapted at any given time.

Live-in care in Acton

If you want more in-depth care, live-in care could be the right option for you. Around-the-clock support and assistance is offered to individuals with complex care needs, where a dedicated caregiver goes into the individual’s home, typically on a rotational basis depending on the individual’s needs. Live-in care ensures that caregivers are present 24-hours a day, providing continuous care and supervision. 

By choosing live-in care at The Good Care Group, we will ensure that our carers are matched perfectly to your requirements based on their personality, skills and experience. We will also create a personalised care plan that will be tailored to support your needs and to ensure that the best care is delivered.
We truly believe that live-in care is a better alternative to residential care as it provides the option for individuals to remain in the comfort and familiarity of their own home, in a space where they hold many memories surrounded by their belongings and a community they are comfortable with. Also, the level of continuity and support ensures that care is consistently available, with a more one-to-one focus.

If complex needs are required, we offer a specialist service that is led by our in-house Occupational Therapist and Consultant Admiral Nurse, who work with those that require in-depth support with care needs such as dementia and frailty.

Why choose home care from The Good Care Group?

We believe that there is nowhere better to be than in your own home, which is why we are dedicated to providing the very best home care across England and Scotland. As the only live-in care provider to be awarded with an ‘Outstanding’ rating by the CQC, we are incredibly proud to be keeping as many people as possible living in their own home with our exceptional care.


Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.


Local to you

Our Acton carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.


Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.


Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.


In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.


Jessica Monaghan

Hourly Care Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Services we offer in Acton

Better than a regular care agency in Acton

Our care team based in Acton are fully-managed and regulated. This means that, unlike care agencies we employ and train our own carers to ensure that they have the knowledge and skills to deliver an exceptional service. Our carers will always be on hand if your regular carer is absent, and to provide them all with high-quality training. 

We are regulated and inspected by the Care Quality Commission (CQC), an independent regulator of health and social care in England. We are pleased to be rated ‘Outstanding’ in all five areas for this and to be rated ‘Excellent’ by the Care Inspectorate in Scotland.

Private care in Acton

When choosing private care in Acton with The Good Care Group, your care needs will be crafted to enhance your well-being. This will include having a companion where you can do social activities such as going out for a walk and visiting the local cafe to conversate over a cup of coffee. Receiving this expert care will give you the opportunity to still do the things you love.  

Our professional carers are trained to deliver exceptional care in a discreet manner that is bespoke to your needs. Whether this is going to a local club with your friends, or visiting Acton Park, we will be there at all times to ensure that your existing routines are kept within the care plan.


Specialist dementia care in Acton

We understand the challenging emotions that an individual can experience when receiving the news that you or your loved one has dementia.There are a number of different decisions to make regarding care and many people believe that going into a care home is the only choice. 

At The Good Care Group, we know how important it is when you have dementia to remain in your home with familiar surroundings and your loved ones. Our professional carers are dedicated to providing exceptional dementia care and use a range of best practice techniques to provide reassurance, reduce anxiety and calm behaviours. The delivery of our dementia care is supported by our own Consultant Admiral Nurse, Dr Jane Pritchard. Together Jane and our Occupational Therapist, Jackie Cooper, provide unrivalled levels of emotional and practical support to both the family members and individuals living with dementia. Helping them to remain living happily at home with the correct support and equipment to improve quality of life.

For those in the later stages of their dementia diagnosis, we will be available to support you or your loved one on this journey by providing quality palliative care at home. The care team in Acton will be on hand to work with all involved in an individual’s care plan so that everyone gets the support they need, as we understand that it is hard to come to terms with the reality of the situation.


Domiciliary care for additional support

Domiciliary Care is a form of traditional home care that is provided from the comfort of home and available to support people living with conditions such as Parkinson’s, multiple sclerosis and stroke recovery to help with day-to-day activities.These visits can last from one hour depending on your care needs. 

Our professional carers based in Acton will be on hand to support you with daily tasks such as light housekeeping, personal care, preparing and cooking meals or any other activities that allows you to keep your independence. The domiciliary care that we provide in Acton is always led and guided by you and your preferences for how you wish to live your life.

Respite care for a short-term solution

Respite care is a form of short-term care designed to provide temporary relief and support from a family carer. This allows them to take time off to rest, attend personal needs, or to handle other commitments whilst having the confidence that their loved one is being taken care of professionally. 

If emergency support is required due to a fall or injury and you or your loved one has recently been discharged from hospital due to this or any other reason, you may find yourself seeking extra help and support from our reliable respite services. This can range from a short-term period and spread out over a couple of months. If you are pleased with our services and need support for any complex needs, we can arrange for care to be delivered on a more permanent basis. We understand the commitment involved with live-in care so trying out our respite services is a useful way to decide if you want to continue long term.

Compassionate and fully-trained carers in Acton

Our carers are selected from our rigorous recruitment process where less than 2% of those that apply go on to being employed by us. The reason for this is that we want to ensure the very best quality of care is provided to our clients. 

When joining The Good Care Group, our carers attend our award winning five-day induction programme that is endorsed by Age UK. The training far exceeds the statutory requirements where they are provided with information from industry leading experts. Once the training is complete all our carers will have catch ups in Acton with their dedicated Care Manager to ensure that everything is in place to deliver our award-winning care. Throughout their careers, our carers never stop learning and we support their journey with on-going training and development opportunities.

How to arrange care in Acton

We understand that planning care for you or your loved one can be a big decision. Our approachable client services team are here to provide you with all the information you need to understand the options available to you. 

If you are interested in arranging home care in Acton, please get in touch, by following our three simple steps:

1. Call us on 0808 2582 787 or request a call back through our enquiry form.

2. Meet with one of our care managers for our free care assessment

3. You will meet your carer and begin your plan


0203 728 7577

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