Stoma care at home

The Good Care Group has provided award-winning, CQC-rated ‘Outstanding’ specialist care services across the UK for over 10 years. Our stoma care is designed to help you live a purposeful and meaningful life in your own home whilst providing the practical and clinical support you need to live well with your condition.

Our bespoke stoma care is guided by you and tailored to your needs. Our care services range from visiting care for a few hours a week all the way up to our award-winning, ‘Outstanding’ live-in care service. No matter which flexible care package you choose, The Good Care Group offers one simple thing: outstanding care without compromise.

What is stoma care?

A stoma is a surgical opening in the front of the abdomen that facilitates the collection of urine or feces outside of the body when conventional toileting becomes challenging. Though adapting to a stoma may require a period of adjustment, once you’ve acclimated, there’s absolutely no reason why you can’t continue to live life just as you always have.

With over 10 years of dedicated experience in delivering unparalleled stoma care nursing, The Good Care Group takes pride in our highly skilled carers and nurses and the high-quality support they deliver. Whether you require assistance with a urostomy, ileostomy or colostomy, our team is here for you.

Choose the convenience of flexible hourly care or the full support of live-in care – whichever suits your needs best. Our personalised care packages are thoughtfully tailored to your needs, ensuring you remain at the heart of your care to receive the attention and support you deserve.

Meet our experts

Our nurse-led care at home is led, developed and supported by our in-house experts, including a registered nurse, an admiral nurse and two occupational therapists.

Our head of live-in care, Rebecca Malone-Robertson, is a registered nurse and has over 20 years of experience in the health and social care industry, specialising in the care of older adults – including those with stoma care needs.

What’s included in our stoma care service?

We know how important it is for people to retain choice and control in their lives despite the challenges of their health condition. Our professional carers can provide a range of services in your home to help you live more independently whilst improving your health outcomes:

Delegated healthcare tasks

Our carers are expertly trained and overseen by a registered nurse so they can perform delegated tasks such as stoma cleaning and changing, blood sugar monitoring, catheter flushing, and PEG feeding.

Our carers undergo extensive training in stoma care. From the proper technique of emptying and changing your stoma bag to maintaining continuity of care, our team is dedicated to supporting you every step of the way.

Medication management

Our carers are trained in medication management and use an innovative eMAR system to ensure all medications are managed proactively and effectively. This can help improve health outcomes, reduce pain, manage symptoms and prevent dangerous medication interactions.

Sensitive personal care

Our professional carers can provide discreet and sensitive support with bathing, toileting, grooming and other personal care tasks so that you always look and feel your best.

Planning & cooking meals

Meals will be planned and cooked according to your choice and nutritional needs, all served at a time that suits you. If you enjoy cooking or baking as a pastime, we encourage you to be as active as you wish to be.

Domestic tasks

Our carers will take on any household duty for you to keep your home to the high standards you expect. This can include everything from dusting, washing up, and ironing to running errands or picking up medication.

Companionship as and when you need it

Our carers will provide companionship whilst ensuring your privacy is respected. You will be well-matched with a carer who shares similar values and interests to make life more interesting, stimulating and enjoyable.

Safe mobility around your home

We have an in-house Occupational Therapist, Jackie Cooper, who provides guidance and expert advice on improving safe movement and mobility around your home to minimise falls.

What type of stoma care is available?

  • Live-in care: Our award-winning, CQC-rated ‘Outstanding’ live-in care service involves one of our dedicated carers moving into your home to provide round-the-clock care, companionship and support.
  • Respite care: Short-term respite care allows family members to take a break from looking after their loved ones. Individuals with care needs will enjoy dedicated, one-to-one care from a professional carer while family members can take the time to rest and recharge.
  • Hourly or visiting care: Whether you choose hourly visiting care, weekly or bi-weekly visits, visiting care is a great way to receive flexible and quality care in the comfort of your own home.

What are the benefits of stoma care?

We believe there’s no place like home to receive the specialist care and support you need. Here are just some of the life-changing benefits of receiving stoma care in your own home:

Clinical expertise

Our Specialist Care Service provides dedicated support for those with more complex healthcare needs, including those linked to stoma care. We have a variety of in-house experts, including Occupational Therapist Jackie Cooper, and Admiral Nurse Dr Jane Pritchard, who train our carers in specific delegated healthcare tasks that would normally be carried out by a nurse. These include insulin administration, blood sugar monitoring and continence care. Training our carers in these tasks enables you to receive complex care from the comfort of your own home, instead of having to move into a nursing care facility.

Bespoke care and support

Our stoma home care is guided by you and how you wish to live your life. We tailor the support we provide to your goals, wishes and personal preferences so that you always receive care that meets all your holistic needs. Your carer truly gets to know you and provides care on a one-to-one basis, something that is difficult to achieve in other care settings.

A personalised plan of care

We work closely with you and your healthcare team to create a bespoke plan of support designed to meet your care needs whilst addressing how you wish to live your life. Our carers are there to help you live life on your terms, and that includes maintaining all the hobbies, interests and activities you love.

Stay in the home you love

Our specialist nurse-led care delivered by experienced carers allows you to stay in the comfort and familiarity of home whilst receiving the support you need. Staying in the home and community you love has far-reaching benefits for not just physical and emotional health, but overall well-being and quality of life.

Enjoy continuity of care

Unlike agencies, we directly employ our carers. Our dedicated carers enjoy the security of being employed, which means they stay with us longer. This allows your carer the time to really get to know and form a trusting relationship – whilst families enjoy the continuity and consistency of having the same care team looking after their loved ones.

Why choose The Good Care Group for live-in care?

Find out why hundreds of families across the country choose The Good Care Group to deliver the care and support their loved ones need:

Highest service rating of ‘Outstanding’ by the CQC

We are the only dedicated live-in home care services provider in England to achieve an ‘Outstanding’ rating by the Care Quality Commission (CQC). We have achieved this rating in all five measures – safe, effective, caring, responsive and well-led. We know this reassures families that their loved ones are receiving the highest standards of care. We have also achieved an ‘Excellent’ rating for our care and support in Scotland by the Care Inspectorate.

Fully regulated care

Families are often left to supervise, manage and organise all aspects of their own care. With our fully managed home care services, all these worries are simply taken away. We are fully accountable for the care we provide and manage all aspects of your care, including hiring, training and supervising your carers. With a fully managed home care service, you will have all the reassurance you need about the quality of care being provided – making life easier for all the family.

Improved health outcomes

Our stoma care at home goes far beyond practical and domestic support – it can improve your health outcomes and quality of life. We use our digital technology, vigilance from our care managers and carers, and industry-leading training programmes to measure health outcomes and manage risks effectively. We are proud that our clients are seven times less likely to suffer a fall or injury and have a reduced risk of other illnesses like chest infections, bed sores and urinary tract infections.

Expertly trained carers

Our recruitment process is so rigorous only 2% of candidates are successful. Once hired, all of our carers are required to complete our market-leading training programme endorsed by major charity, Age UK. It goes beyond mandatory requirements in the care sector and living with specialist conditions. Our carers never stop learning new skills to further enhance the care they provide.

How to care for a stoma

Caring for a stoma requires careful attention and specific care to ensure comfort and well-being. At The Good Care Group, we understand the unique needs associated with stoma care, and our team of professional caregivers is here to provide expert support. Follow these guidelines to ensure optimal stoma care:

  • Keep it clean: Gently clean the skin around the stoma with mild soap and water.
  • Choose the right products: Use specialised stoma pouches and adhesive barriers for a secure fit.
  • Monitor output: Regularly check stoma output for any changes or irregularities.
  • Stay hydrated and eat well: Stay hydrated and maintain a balanced diet for overall health.
  • Follow professional advice: Adhere to your healthcare provider’s recommendations for personalised care.
  • Seek professional help: Don’t hesitate to seek assistance from healthcare professionals for any concerns.

Arrange for a free home assessment

Our stoma care at home can be provided on a live-in, hourly or 24-hour basis, providing flexible solutions tailored to your unique care needs.

To get started on your journey with us, just follow these steps:

  1. Speak to our team

Contact our friendly team to see how we can help your family. We are here to provide impartial support and guidance about your care options.

  1. Book a free home assessment

We can visit you at home for a free, no-obligation home assessment. We will assess your care needs and create a personalised plan of care.

  1. Match with a carer

We will match you with a well-suited carer with the clinical knowledge and experience to meet all your needs.

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Talk to us about your care needs

To talk about your care needs contact one of our friendly advisors. Calls from landlines are free.

020 3728 7577

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