Regional Operations Manager,
After volunteering in a care home, I quickly realised how much I enjoyed caring and supporting elderly people. Through a variety of care roles and settings I have experienced over the last 10 years, I have developed my knowledge and leadership skills to equip me for the role of Regional Operations Manager at The Good Care Group. I feel live-in care provides an excellent choice of care, by providing clients with the ability to maintain their independence and dignity while living within the comfort of their own home. In my spare time I enjoy exploring the outdoors and spending time with my family.
As your Regional Operations Manager in , I am accountable for the service delivered to my clients and the support we provide to families. I have a team of dedicated Care Managers in who work with you day to day to ensure that in partnership with you we create and deliver a high quality, holistic care plan which enables you to maintain choice and independence through personalised care and support. Your dedicated Care Manager will work with you, family members, health care professionals and the professional carers assigned to you to enable you to stay safely and happily in your own home and community. Through regular contact with you, both face-to face and via telephone contact, they will ensure the plan of care meets your evolving needs.
I have worked in care for the last 10 years in both the UK and Australia. I have a bachelor’s degree in health science (Health Service Management and Therapeutic Recreation) from the University of Western Sydney. I commenced my journey in care as a volunteer in a care home, later becoming a Professional Carer. I accepted a clinical training and assessing role before moving into an operational management position in a care home. I am also a qualiﬁed Diversional Therapist which affirms my belief that holistic care is integral to care for the person, rather than just supporting a clients’ physical needs.
I am here to support you and your family every step of the way – please do not hesitate to contact me anytime:
Telephone: 020 3728 7577