Home Care Hammersmith | The Good Care Group

Home care in Hammersmith

For the past 10 years, The Good Care Group has been providing exceptional care throughout England and Scotland, enabling thousands of people to stay in the home they know and love. With an ‘Outstanding’ rating from the Care Quality Commission (CQC) – the highest possible rating – we are confident that we can deliver the very best quality home care in Hammersmith. 

Our Hammersmith carers can support you at home with care little and often to keep you safe and comfortable where you are at your happiest. Whether you need assistance at regular intervals throughout the week with our local hourly care service, or if you have more complex care needs and require round-the-clock assistance from a live-in carer, our experienced team will create a care plan that is centred around you and your requirements. 

The team in Hammersmith cover care across the area, including Baron’s Court, Brackenbury Village and Ravenscourt Park.

Arranging home care in Hammersmith

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.


020 3993 0265

Types of home care we provide in Hammersmith

When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and hourly care to our clients in the Hammersmith area. Find out more about these two types of home care below.

Hourly care in Hammersmith tips-and-visits

Hourly care in Hammersmith is support provided to someone in the local area at regular times throughout the week. This type of care enables those who need support with household duties, personal care and running errands to do so with extra help from a friendly, professional carer. 

Choosing hourly care from The Good Care Group enables you or a loved one to have peace of mind that all of your care needs and preferences have been addressed. We’ll create a personalised care plan that is built around you, so that you can continue doing the things you love doing – from taking a stroll across Hammersmith Bridge with company from an hourly carer, to socialising at local clubs with friends.

Starting from 60-minute visits, our home care team in Hammersmith can assist with care tasks such as household duties, personal care and mobility support – as well as being a friendly face you can rely on for companionship and reassurance. Hourly care can be a great place to start if you’re new to home care and are unsure about exactly what you would like; care visits can be increased as and when you decide to have more support for your specific needs.

Live-in care in Hammersmith

Live-in care from The Good Care Group is a more in-depth type of care where a carer will come and live with you in your home. That way, they are on hand to assist you whenever you require. Live-in care is more suited to those with complex care needs who require specialist support, such as those that have just had a stroke, require palliative care or who are living with a long-term care health condition such as dementia or Parkinson’s.

improving-health-outcomes We believe that care should be delivered in a holistic manner, so that both your physical care and psychological needs are met. Our professional carers in Hammersmith are thoroughly trained to support those living at home with complex conditions and will be carefully matched to you or a loved one in both experience and personality. By taking into consideration both of these elements, you can receive support that enables you to live life to the fullest, with all needs met.

Choosing live-in care in Hammersmith from The Good Care Group means that you’ll have the choice, flexibility and autonomy to make decisions about your everyday care, such as what time you get up in the morning or what you have to eat for your meals. Receiving care in a residential care home often means that these choices are limited, with set meal times and wake up calls for all residents, which may not suit you and your lifestyle. Moving into a care home would also mean leaving pets and loved ones behind, with visiting times in place and limited space to take treasured possessions with you. Live-in care means that you can have all of these things and on your terms. 

Why choose home care from The Good Care Group?

We believe that there is nowhere better to be than in your own home, which is why we are dedicated to providing the very best home care across England and Scotland. As the only live-in care provider to be awarded with an ‘Outstanding’ rating by the CQC, we are incredibly proud to be keeping as many people as possible living in their own home with our exceptional care.

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Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.

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Local to you

Our Hammersmith carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.

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Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.

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Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.

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In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.

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Jessica Monaghan

Hourly Care Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Services we offer in Hammersmith

Better than a care agency in Hammersmith

As a fully-managed home care provider that is inspected by the Care Quality Commission, you and your loved ones can feel safe in the knowledge that you will be receiving a home care service that is regulated by a governing body and delivered by carers who are employed by us. Some care agencies are not regulated by the CQC and require carers to be self-employed, meaning they are not regularly inspected and rely on carers to manage their own training and time. In contrast, we employ every single one of our carers, train them to a standard that exceeds industry expectations and will also make sure you have another carer should they be absent, as well as taking care of all of their paperwork and making them feel part of our welcoming company culture.

Bespoke private care in Hammersmith

It’s really important when choosing the right care for you that it meets your daily requirements, which is why our private care is always centred around you and exactly what you want to get out of receiving care at home. It could be that you like going for a regular coffee in Kings Street but find it a bit too busy to be there by yourself, or you may prefer quiet walks past the Thames but need some assistance due to mobility issues; our friendly carers are there to support you with companionship and help you to do the things you love.

In addition to companionship care, our Hammersmith carers can support you with any tasks in your home, assisting you with discreet personal care and also help with running errands such as collecting prescriptions or your food shopping.

Dementia care in Hammersmith from our dedicated team

With nearly one million people living with dementia in the UK, it is more important than ever that we are able to support individuals to live well at home with dementia. That’s why we ensure that all of our carers receive detailed dementia training as part of their mandatory induction programme with us, as well as specialist dementia training overseen by our in-house dementia expert, Dr Jane Pritchard, who is a Consultant Admiral Nurse.

Dementia home care from our Hammersmith team is an ideal alternative to moving into a care home, as it allows you to be surrounded by your home comforts and removes any upheaval that may occur when moving into a care home. Dementia affects everyone living with the condition very differently, but what is common across all types of dementia is how it affects behaviour, which can be worsened if leaving areas of familiarity. With dementia care from The Good Care Group, you or your loved one can continue living at home, surrounded by the familiar sights and sounds they are accustomed to, as well as living with a partner, spouse or pet. 

For those in the later stages of their diagnosis, we can also provide palliative care at home specific for those with dementia. As well as delivering bespoke support for symptoms and behaviours that may increase in intensity, the care team in Hammersmith will be on hand to work with all involved in an individual’s care plan so that everyone gets the support they need – from the person with dementia and respecting their wishes, to their family and loved ones who may be struggling to come to terms with the reality of the situation.

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Domiciliary care in Hammersmith

Domiciliary care, the more traditional term used to describe receiving care at home, enables you to have support for a variety of different tasks and needs that you may need an extra helping hand with. Our Hammersmith care team can pop in throughout the week at a time that suits you to assist with getting up and dressed for the day, making you a light bite to eat or ensuring you have taken your medication. 

Although you may be very independent and like things done in a certain way, our professional carers can be on hand to support you with tasks that you may struggle to do in your more senior years, such as getting to and from appointments, keeping on top of the house work or even taking care of your beloved pet.

Respite care in Hammersmith for a short-term care solution

If you’re a full-time carer for a family member or friend who lives in Hammersmith, you may want to consider respite care to give yourself a well-earned break. Taking some time away from what can be quite draining on you both physically and emotionally can really help with your regular care routine for both of you. It not only allows you to recharge your batteries, but enables your loved one to have someone else to converse with and bring variety to their life.

Respite care from our Hammersmith team can also be provided on an interim basis following a discharge from hospital. You may need support with your mobility following a fall or stroke, or you may just need an extra pair of hands around your home whilst you’re recovering. Our fully-trained carers, alongside support from our in-house occupational therapist, can ensure you get the right level of care for your needs so that you have a speedy and comfortable recovery at home.

Fully-trained carers in Hammersmith

All of the carers who work for The Good Care Group are employed directly by us, meaning that we provide all of their training and support their development. Their five-day induction schedule includes in-depth modules on manual handling, first aid, inclusivity and diversity, dementia and medication. And with annual refresher courses taking place alongside bespoke courses for complex care needs delivered by our in-house Admiral Nurse and occupational therapist, you can rest assured that your carers are trained to the very highest standards.

Our Hammersmith carers have regular support and supervision from their dedicated care manager, with an additional team of rapid responders on hand to provide round-the-clock assistance should they require it.

How to arrange care in Hammersmith

You will undoubtedly have lots of questions and things on your mind that you want to discuss before deciding on having care at home. Our client services team will be more than happy to talk through the different home care options available to you.

Follow our three simple steps for arranging care at home:

  1. Call us today to have an initial discussion with one of our friendly client services agents.
  2. Our team will arrange a free home care assessment with a local care manager to discuss your needs in more detail.
  3. Begin care and meet your new carers.


020 3993 0265

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