The Good Care Group has been delivering high-quality home care in Hertfordshire and across England and Scotland for more than 10 years. The quality of care we provide is ‘Outstanding’ as rated by the Care Quality Commission (CQC), which is something we take great pride in.
We can provide experienced carers in Hertfordshire who can support you in your own home with live-in care. Whether you want assistance visiting your favourite local park or require additional support with a complex care need, our fully qualified carers in Hertfordshire are here to help you stay in your home that you know and love.
Arranging home care in Hertfordshire
Our compassionate and experienced team are here to help you and your loved ones make sense of the options available to you. Contact us today, and we’ll help you every step of the way.
0203 728 7577
Types of home care we provide in Hertfordshire
We’re very pleased to offer live-in care and respite care to our clients in Hertfordshire.
Live-in care in Hertfordshire
If you or a loved one has complex health needs, this care option could be appropriate. As the name suggests, we can arrange for one of our friendly carers in Hertfordshire to live with you, ensuring that essential care is available 24 hours a day, as and when required. Choosing live-in care in Hertfordshire means you can continue living at home where you feel comfortable, rather than having the stress of moving somewhere unfamiliar. We can cater to all of your individual needs, even if they’re more complex or you have a medical condition that requires specialist care.
When matching our live-in carers to our clients, we do so carefully to make sure the best possible care is provided. We pick carers who have previous experience with specific health conditions and also consider their personality, interests, and likes to ensure they’re a suitable match.
Why choose home care from The Good Care Group?
As one of the only live-in care providers to be awarded an ‘Outstanding’ rating by the CQC, we’re very proud to be keeping as many people as possible living in their own homes with our exceptional care. We believe there is nowhere better to be than your own home, and that’s why we’re committed to providing the very best home care to our clients across Hertfordshire.
Fully-regulated service
We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.
Rated ‘Outstanding’
With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.
Promoting independent living
With one-to-one care and support, we’ll enable your loved one to keep living independently at home — for as long as they wish.
Outcomes focused
We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.
Award-winning provider
More prestigious industry awards than any other home care provider for our service, training and culture.
In-house experts
Our in-house experts are led by a Consultant Admiral Nurse and an Occupational Therapist, who specialise in dementia and mobility.
Jessica Monaghan
Hourly Regional Manager,
I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.
As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.
My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager.
As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.
I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions.
Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.
I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.
I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.
Our Home Care Services In Hertfordshire
Better than a Hertfordshire care agency
We’re a fully managed home care provider, meaning we adhere to the guidelines set by the Care Quality Commission, and we’re regularly inspected. Unlike some other care agencies based in Hertfordshire, we employ and train all of our carers ourselves, allowing us to continue delivering care to our clients on the rare occasion they should be absent.
Private care in Hertfordshire
Choosing to have private care with us in Hertfordshire means your care plan will be carefully tailored to your preferences, including any medical or health requirements, as well as your social and well-being needs.
Specialist dementia care in Hertfordshire
Receiving specialist dementia care from us in Hertfordshire allows you or your loved one to have a bespoke and personalised care plan covering all your symptoms, medical requirements and personal preferences in the comfort of your home.
Domiciliary care in Hertfordshire
Our professional and friendly domiciliary carers can assist you or your loved one with daily hobbies or chores. This could involve assistance with tasks, such as preparing meals, feeding pets and keeping on top of household chores, as well as personal care needs, like help with washing your hair.
Short-term respite care in Hertfordshire
The need for care can arise at any given time, such as if you care for a relative and have to take an unexpected leave of absence. With respite care, our professional team in Hertfordshire can step in for a short period of time, ensuring you’re not left without vital support.
Fully-trained and compassionate carers in Hertfordshire
Only 2% of our applicants pass successfully and join us at The Good Care Group as fully-fledged carers, ensuring that the care you receive is delivered by only the very best carers in Hertfordshire. Our fully trained carers also meet regularly with their manager and have access to assistance 24 hours a day.
How to arrange home care in Hertfordshire
There is lots to think about when arranging care and we know that you may have lots of questions to ask at what could be quite an emotional time. Our dedicated client services team will happily take your call and discuss the different options available to you.
If you’d like to find out more about how we can support you or a loved one with our trusted home care, follow our three simple steps:
- Call us today to have an initial discussion with one of our friendly client services agents.
- Our team will arrange a free home care assessment with a local care manager to discuss your needs in more detail.
- Begin care and meet your new carers.