For over 10 years, we’ve helped families across England and Scotland with reliable, safe home care. We’re proud to be rated ‘Outstanding’ in all areas by the Care Quality Commission (CQC), something only 3% of care providers achieve.
If you’re looking for live-in care, hourly care, or short-term support in Croydon, we’ll carefully match your loved one with a carer who can help them stay independent at home. Whether that means supporting them on their daily walk in Wandle Park, or simply helping them feel safe and comfortable in their own space.
We’re also here to help with complex needs, like dementia, Parkinson’s, or arthritis, so that your loved one can stay safe and settled in the place they know best.
Arranging home care in Croydon
Our expert care team in Croydon is always here to help. If you’d like to learn more about the specialist care options available to you, give us a call — we’re here to support you every step of the way.
0203 728 7577
Types of home care we provide in Croydon
We understand that choosing care isn’t always easy — especially when there’s a lot to consider. At The Good Care Group, we aim to keep things simple, with live-in and hourly care services that are tailored to the needs of your loved one.
High-quality hourly care in Croydon
Our hourly care and visiting care services in Croydon are perfect for those who need regular support in the home. Whether you need someone to pop in and help with cooking and cleaning, or something as simple as a chat over a cup of tea, we’re here to help.
To keep your loved one living independently at home, we also provide personal care support, as and when required — ensuring your loved one is safe and comfortable in the place they know best.
Our quality carers in Croydon can also help with errands, like picking up medication from your local pharmacy, or the food shop. And, if your requirements change over time, we can adapt our care services to suit your needs.
Personalised live-in care in Croydon
Live-in care is a good option for people with ongoing or more complex needs who want to continue living at home. With live-in care, one of our fully trained carers will move in and provide care whenever it’s needed.
We take time to pair your loved one with a carer who suits their health needs and personality, so they can provide continuous support and companionship.
Whether your loved one is living with dementia, Parkinson’s, cancer, or needs care alongside a partner, live-in care offers a flexible, person-centred alternative to moving into a residential care home.
And, if clinical care is needed, we deliver specialist, nurse-led care, overseen by experienced clinicians. Our professional carers are specially trained for PEG feeding, insulin administration or stoma care, helping your loved one to remain safe, independent, and supported at home.
Why choose home care from The Good Care Group?
We believe that staying at home can make a real difference to people’s wellbeing. That’s why we’re focused on helping people live independently, with the right support in place.
Fully-regulated service
We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.
Rated ‘Outstanding’
With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.
Local to you
Our Croydon carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.
Outcomes focused
We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.
Award-winning provider
More prestigious industry awards than any other home care provider for our service, training and culture.
In-house experts
Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.
Jessica Monaghan
Hourly Regional Manager,
I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.
As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.
My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager.
As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.
I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions.
Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.
I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.
I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.
Home Care Services In Croydon
Better than a regular care agency in Croydon
At The Good Care Group, we provide fully managed, quality home care right here in Croydon. We’re proud to be different from traditional care agencies, directly employing and training every one of our carers. So, you can rely on consistent care, whenever it’s needed.
As a fully regulated care provider, we are regularly inspected by the Care Quality Commission (CQC) and consistently meet their strict standards for care and safety, giving you peace of mind that your loved one’s care is in expert hands.
Private care in Croydon
To us, private care means care that’s built around your individual needs. Whether it’s a specific health condition or a preference for a quieter routine, we work with you to create a care plan that fits your preferences.
From personal care and cooking, to helping with social visits or hobbies, our carers provide support that fits naturally into your day — with respect and empathy at the core of everything we do.
Specialist dementia care in Croydon
Dementia affects everyone differently. That’s why we take time to understand every person’s needs, routines and personality, so we can provide support that feels right.
Whether your loved one has recently been diagnosed, or is further along in their journey, our team in Croydon is here with thoughtful, flexible care that can adapt as things change.
We’re also supported by our in-house dementia expert, Consultant Admiral Nurse Dr Jane Pritchard, who helps guide our approach. Every carer is trained in how to support people living with dementia with care and understanding.
Domiciliary care in Croydon
Domiciliary care, also known simply as home care, is a flexible way to receive the support your loved one needs, while continuing to live life their own way.
Our specialised carers in Croydon can help with a wide range of daily tasks, including:
- Housekeeping and laundry
- Medication reminders
- Personal care like washing, dressing, and haircare
- Pet care and companionship
- Meal preparation
Carers can also assist your loved one with appointments, errands, or visits to the shops — offering peace of mind that your loved one is never alone when they need support.
Respite care for a short-term solution
Sometimes, temporary help can make a big difference. Whether it’s after an operation, during an illness, or just to give a family carer time to rest, our respite care service is here to support you.
We’ll step in quickly to provide short-term relief that’s flexible and dependable — giving you peace of mind that your loved one is still getting the high-quality care they need.
Expertly-trained carers in Croydon
We set high standards for the carers we employ. In fact, only around 2% of applicants are successful in joining our team. So, you can rest assured that your loved one is in good hands.
All of our carers are fully trained before they begin and continue to receive guidance, ongoing support and 24/7 access to help from a dedicated Care Manager.
How to arrange home care in Croydon
We know that arranging care for loved ones can feel overwhelming. That’s why our friendly client services team is here to help you — every step of the way.
Getting started is simple with our 3-step process:
- Call us today to have an initial discussion with one of our friendly client services agents.
- Book a free home care assessment with a local care manager to explore your needs.
- Start care with handpicked carers who understand what matters most to you.