Home Care Bromley | Expert Care Agency | The Good Care Group

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Home Care Bromley

The Good Care Group operates across England and Scotland through closely knit local teams. Small client portfolios enable each dedicated Care Manager and their team to offer a tailored, 1-2-1 approach.

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At The Good Care Group, we’ve been delivering home care in Bromley and across England and Scotland for more than 10 years. The quality of our care is ‘Outstanding’ as rated by the Care Quality Commission (CQC), something we’re incredibly proud of.

We can provide experienced carers in Bromley who can support you in your own home with hourly care or live-in care. If you fancy coffee in a local café or want to visit Kelsey Park, our fully qualified carers can help you stay in the place you know and love, even if your needs are more complex.

Arranging home care in Bromley

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.

0203 728 7577

Types of home care we provide in Bromley

We’re proud to offer both hourly home care and live-in care in the Bromley area. 

Hourly care in Bromley

If you need regular support in your home, then our hourly care or visiting care services may be suitable for your needs. This could be in the form of a carer popping in to help with house chores, like cooking or cleaning, or even visiting to have a chat over a cup of tea. We can also provide personal care, and this helps our clients live independently in their own homes, while also having support as and when required. 

Our carers are employed locally so they can assist with running errands, such as picking up medication from your local pharmacy and shopping for food. Our professional carers in Bromley can pop in for as little as an hour for whatever tasks you need assistance with. If your requirements change over time, we can adapt our care package to suit your needs. 

Live-in care in Bromley

If you or a relative has complex health needs, such as dementia or stroke, then our live-in care option may be a more suitable option. We can organise for one of our experienced and friendly carers in Bromley to live with you, ensuring that care is available 24 hours a day. We carefully match our live-in carers to our clients to ensure the best possible care is provided. We always choose carers who have experience with specific health conditions, taking into consideration their personality, likes, and interests to ensure they’re a good match. 

Live-in care gives you the option to live at home in the place you love, rather than moving somewhere new. Our carers in Bromley can cater to all of your individual needs, even if these are more complex or you have a medical condition that requires specialist care.

Why choose home care from The Good Care Group?

We believe there isn’t anywhere better than the comfort of your own home, which is why we’re committed to delivering the very best home care in Bromley. As one of the only live-in care providers awarded with an ‘Outstanding’ rating by the CQC, we’re very proud to be keeping as many people as possible living in their own homes with our high-quality care.

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Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.

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Local to you

Our Bromley carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.

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Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.

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Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.

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In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.

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Jessica Monaghan

Hourly Regional Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Home Care Services in Bromley

Better than a Bromley care agency

We’re a fully-managed home care provider that adheres to the standards set by the Care Quality Commission, and we’re regularly inspected. Unlike some other care agencies in Bromley, we employ and train all of our carers ourselves, allowing us to continue providing care if your usual carer is away. 

Private care in Bromley

Receiving private care from us in Bromley means your care plan will be carefully formed around your preferences, including any health or medical requirements, as well as your social needs and well-being.

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Specialist dementia care in Bromley

Opting for specialist dementia care with us allows you or your loved one to have a personalised and bespoke care plan that covers all your medical needs, symptoms, and personal preferences in the familiarity and comfort of your home. 

Domiciliary care in Bromley

Our professional and compassionate domiciliary carers in Bromley can help you or your loved one with regular hobbies or chores. This could involve assistance with tasks such as preparing your favourite meals and caring for pet companions, as well as personal care needs like helping you get dressed and bathe. 

Short-Term Respite care in Bromley

The need for care can become apparent at any time, such as if you care for a loved one and need to take a break for any reason. When opting for respite care, our experienced team in Bromley can step in on a short-term basis, so you’re not left without essential assistance. 

Fully-trained and compassionate carers in Bromley

Due to our rigorous recruitment process, only 2% of our applicants successfully pass and join our team as fully qualified carers. This helps ensure that the care you receive is being provided by only the very best carers in Bromley. Our highly trained carers also meet regularly with their manager and have access to assistance 24 hours a day.

How to arrange home care in Bromley

Call us today to have an initial discussion with one of our friendly client services agents and to learn more about how our home care services in Bromley can assist you. 

0203 728 7577

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