Home Care West Midlands | Expert Care Agency | The Good Care Group

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Home care in the West Midlands

At The Good Care Group, we believe that exceptional care starts at home. That’s why we work alongside local teams throughout England and Scotland, to provide families with high-quality care, wherever they are.

Providing exceptional live in care services since 2009

For over fifteen years, we’ve supported families across England and Scotland with expert home care, and we’re proud to provide that same level of care to the West Midlands community.

Whether you’re looking for short-term respite care, or full-time live in care, we’ll match your loved one with a carer who understands their needs and wishes. They’ll encourage them to live independently, and continue doing the things they love, like exploring Kenilworth Castle, or relaxing at home.

We also provide more specialist home care for those living with conditions such as dementia, Parkinson’s, or arthritis, ensuring they experience compassionate care at home.

Read why our clients choose us

Types of home care we provide in the West Midlands

At The Good Care Group, we’re here to make finding care as simple as possible, with specialised live in care in West Midlands and the surrounding area. 

Personalised live in care in the West Midlands

For loved ones who live with more complex care needs, live in care offers a compassionate alternative to residential care homes. One of our dedicated carers will move into the home and provide one-to-one care, whenever it’s needed.

With our carer matching process, we’ll choose a carer who suits your loved one’s personality, and has a deep understanding of their care needs, helping to build a relationship based on trust and familiarity.

When clinical support is needed, we’ll also arrange nurse-led care overseen by experienced clinicians. Our carers receive specialised training in tasks like stoma care, PEG feeding, and insulin administration, so that your loved one stays safe, comfortable, and supported at home.

Better than a care agency in the West Midlands

We are not a care agency. Our carers are directly recruited, trained and supervised by us. That means you can rely on consistent, high-quality care from carers we know and trust.

Our service is also regulated by the Care Quality Commission (CQC), giving you peace of mind that every care plan meets high standards of safety and professionalism.

Our home care services in the West Midlands

With home care in the West Midlands, your loved one can continue living in the home they love, while receiving the care they need. We’ve seen first-hand how this type of care enhances well-being, independence, and dignity.

How can our live in carers support your loved one?

Our expert carers in the West Midlands can support your loved one with a range of daily tasks, depending on their needs and wishes. 

Personal care

Support with tasks like bathing, dressing and hair care.

Household support

Helping keep the home clean and comfortable.

Medication

Assistance with managing and taking medication.

Support with pets

Support with feeding and taking care of beloved pets.

Compassionate and fully-trained carers

We’re proud to hold high recruitment standards. Only 2% of applicants join our team, which ensures that only the most committed and skilled carers will support our clients. 

Every carer completes in-depth training before starting a placement, and continues to grow their skills throughout their career. With 24-hour access to their care manager, they always have the support needed to thrive.

Meet our home care team

Our regional home care managers have extensive experience in the industry, and work closely with our care managers to ensure your loved ones receive the highest quality of care.

nyree doyal - our live in care regional manager

Nyree Doyle

Regional Operations Manager, North

"As the Regional Manager I support the care managers in their role to ensure that we can deliver a high quality of care  to clients in the comfort of their home.

Why choose The Good Care Group?

With award-winning live in care, your loved one can maintain their independence and quality of life in the place they love most.

Watch our video, and discover the peace of mind that comes with receiving personalised live in care at home.

In-house carer training

All of our carers complete a training programme developed by in-house clinicians before being assigned to a placement. Plus, they’ll receive additional enhanced training for complex care needs.

Fully managed service

We are not a care agency. We directly employ, train, and supervise all of our carers. That means you’ll receive consistent, reliable support, from carers we know and trust.

Dementia care experts

Our in-house experts, including Clinical Lead Sabah Shah, support our care teams to deliver compassionate dementia care at every stage of the condition.

Award-winning care

We’ve won more awards than any other home care provider for our service, training and culture. Including a Home Care Award, and a National Dementia Care Award.

Arranging care in the West Midlands

1

Speak to the team

Our dedicated client services team will answer all of your care questions. Call us on
0203 728 7577

2

Get a free care consultation

Meet your friendly, local care manager and discuss your needs and preferences.

3

Receive care at home

We’ll carefully match you with a professional carer, who will provide you with high-quality care.

Contact our team today

Awards and accreditations