Home Care Hemel Hempstead | Expert Care Agency | The Good Care Group

Home Care Hemel Hempstead

The Good Care Group operates across England and Scotland through closely knit local teams. Small client portfolios enable each dedicated Care Manager and their team to offer a tailored, 1-2-1 approach.

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With more than a decade of experience supporting families across England and Scotland, we are proud to extend our home care services to Hemel Hempstead.

Whether your loved one needs short-term respite care or full-time live in care, we’ll thoughtfully match them with a carer who understands their health needs and daily routines. If they enjoy outings to local places such as Gadebridge Park, or simply prefer home-based hobbies like gardening, our carers can support them to live comfortably and independently.

We also provide specialist care for health conditions including dementia, Parkinson’s, and arthritis, helping your loved one to remain safe, supported, and at ease in their own home.

Arranging home care in Hemel Hempstead

Our expert care team in Hemel Hempstead is always here to help. If you’d like to learn more about the specialist care options available to you, give us a call. We’re here to support you every step of the way.

0203 728 7577

Types of home care we provide in Hemel Hempstead

Finding the right care can be overwhelming, especially when trying to understand the nuances of different at-home care options. At The Good Care Group, we’re here to make things as simple as possible, with specialised live in care in Hemel Hempstead and the surrounding area.

Live in care in Hemel Hempstead

Whether your loved one is living with dementia, Parkinson’s, cancer, or requires support alongside a partner, live in care provides a flexible, person-centred alternative to moving into residential care.

We’ll take the time to understand your loved one’s needs and preferences, and choose a carer that aligns with their lifestyle. This carer will then move into the home to provide round-the-clock care. 

If clinical expertise is needed, we also deliver nurse-led care overseen by experienced clinicians. Our carers receive specialist training in areas such as PEG feeding, stoma care, and insulin administration, so your loved one can remain safe and well at home.

Why choose home care from The Good Care Group?

We believe in providing the very best home care in Hemel Hempstead, since we know there’s nowhere better than the comfort of your own home. It’s why we’re one of the most awarded care providers in the UK. Because we’re here to keep as many people living independently at home as possible, with remarkable care.

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Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.

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Local to you

Our Hemel Hempstead carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.

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Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.

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Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.

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In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.

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Jessica Monaghan

Hourly Regional Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Home Care Services in Hemel Hempstead

Better than a care agency in Hemel Hempstead

We are not a care agency. Instead, we directly employ, train, and supervise all of our carers, which means you receive consistent, reliable support from people you can trust.

Our care services are fully regulated by the Care Quality Commission (CQC), so you can be confident that every arrangement meets the highest standards of safety and professionalism.

Private care in Hemel Hempstead

Private care is designed to be built around your loved one. One of our experienced care managers will create a care plan that reflects your loved one’s medical needs, daily routines, and personal preferences.

From practical tasks like preparing meals and managing medication, to providing personal care or encouraging social activities, our carers deliver support that blends seamlessly into everyday life.

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Specialist dementia care in Hemel Hempstead

Because dementia affects each person differently, our care approach is always tailored to the individual. We place emphasis on routines, familiar habits, and personal preferences to create care that feels consistent and reassuring.

Our Hemel Hempstead team adapts support as needs evolve, from the early stages of dementia through to more advanced care.

Every carer receives specialist training under the guidance of Dr Jane Pritchard, our in-house Consultant Admiral Nurse, ensuring dementia care is provided with compassion and expert knowledge.

Domiciliary care in Hemel Hempstead

Domiciliary care (often known simply as home care) is a flexible way to receive the support your loved one needs, while continuing to live life their own way.

Our specialised carers in Hemel Hempstead can help with a wide range of daily tasks, including:

  • Housekeeping and laundry
  • Meal preparation
  • Personal care like washing, dressing, and haircare
  • Medication reminders
  • Pet care and companionship

Carers can also assist your loved one with errands, appointments, or a visit to the shops, offering peace of mind that your loved one is never alone when they need support.

Short-Term Respite care in Hemel Hempstead

Respite care provides short-term support when it is needed most, whether during recovery after hospital treatment, following surgery, or while a family carer takes a well-deserved break.

Our Hemel Hempstead team can step in quickly, offering high-quality care that brings peace of mind and allows families to take a break while their loved one is supported at home.

Compassionate and fully-trained carers in Hemel Hempstead

We maintain exceptionally high standards when selecting carers, with fewer than 2% of applicants passing our recruitment process. This means only the most capable and compassionate carers become part of our team.

Every carer completes in-depth training before beginning their role and continues to develop their skills throughout their career. With 24-hour access to their care manager, they are always supported to provide the best possible care.

How to arrange home care in Hemel Hempstead

We understand that arranging care can feel overwhelming. That’s why our friendly client services team is here to help you every step of the way.

Getting started is simple with our 3-step process:

  1. Call us today to have an initial discussion with one of our friendly client services agents.
  2. Book a free home care assessment with a local care manager to explore your needs.
  3. Start care with handpicked carers who understand what matters most to you.

0203 728 7577

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