The Good Care Group has been delivering high-quality home care in Guildford and across England and Scotland for more than 10 years. We can provide fully qualified carers in Guildford who can support you in your own home with respite care or live-in care.
We’re incredibly proud that the quality of our care is rated as ‘Outstanding’ by the Care Quality Commission (CQC). Whether you need assistance visiting the grounds of Guildford Castle or require additional support with a complex care need, our experienced carers are here to help you stay in the place you know well: your home.
Arranging home care in Guildford
Our friendly and professional team in Guildford are here to help you and your loved ones understand the options available to you. Contact us today and we’ll help you every step of the way.
0203 728 7577
Types of home care we provide in Guildford
The Good Care Group is proud to offer live-in care in Guildford and the surrounding area.
Live-in care in Guildford
As the name suggests, live-in care involves a carer living with you in your home to provide support 24 hours a day, as and when needed. For those with more complex health needs, such as dementia or stroke, live-in care might be a suitable solution. We carefully match our live-in carers to our clients to ensure the best care possible is provided. We pick carers who have previous experience with specific health conditions, and also consider their interests, personality, and likes to ensure they’re a good match.
Choosing live-in care allows you to stay at home in an environment you’re familiar with, rather than having to move somewhere else. Our carers in Guildford can cater to all of your individual needs, even if these are complex or you have a medical condition that requires specialist care.
Why choose home care from The Good Care Group?
We believe there’s nowhere better than the comfort and familiarity of your own home, which is why we’re committed to delivering the very best home care to our clients in Guildford. As one of the only live-in care providers rated as ‘Outstanding’ by the CQC, we’re incredibly pleased to be keeping as many people as possible living in their own homes with our exceptional care.
Fully-regulated service
We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.
Rated ‘Outstanding’
With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.
Local to you
Our Guildford carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.
Outcomes focused
We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.
Award-winning provider
More prestigious industry awards than any other home care provider for our service, training and culture.
In-house experts
Our in-house experts are led by a Consultant Admiral Nurse and an Occupational Therapist, who specialise in dementia and mobility.
Jessica Monaghan
Hourly Regional Manager,
I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.
As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.
My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager.
As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.
I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions.
Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.
I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.
I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.
Home care services in Guildford
Better than a Guildford care agency
The Good Care Group is a fully-managed home care provider that complies with the standards set by the Care Quality Commission, and we’re inspected regularly. Unlike some other care agencies in Guildford, we employ and train all of our carers ourselves, which enables us to continue delivering care if your regular carer is away.
Private care in Guildford
Choosing private care in Guildford means your care plan will be carefully formed around your preferences, including any medical or health requirements, as well as your well-being and social needs.
Specialist dementia care in Guildford
Receiving specialist dementia care from us in Guildford allows you or your loved one to have a bespoke and personalised care plan. This covers all your medical needs, personal preferences, and symptoms in the comforting and familiar environment of your home.
Domiciliary care in Guildford
Our professional and friendly domiciliary carers can help you or your loved one with daily chores or hobbies. This could involve assistance with tasks, such as keeping on top of housework, preparing meals, and personal care needs, like helping you wash your hair and get dressed.
Short-term respite care in Guildford
The need for care can become apparent at any time, perhaps after a hospital admission, and you need additional support at home during your recovery. When opting for respite care, our highly trained team in Guildford can step in to provide high-quality care for a short period, so you’re not left without vital support.
Compassionate and fully-trained carers in Guildford
Our recruitment process is attentive and stringent, with only 2% of our applicants successfully passing and joining us as fully qualified carers. This helps ensure that the care you receive is delivered by only the very best carers in Guildford. Our experienced carers also meet regularly with their manager and have access to assistance 24 hours a day.
How to arrange home care in Guildford
Call us for an initial discussion and to gain more insight into how our home care services in Guildford can assist you.