Live in Care

Five reasons to choose our home care services

Highest standard of carers

Highest standard of carers

We employ and train carers to the very highest standards:

  • Rigorous recruitment process - only 5% of carers who apply are successful
  • Employed carers - staff are paid well, supported and rewarded for loyalty and performance
  • Unrivalled training programme - far exceeding statutory requirements
  • On-going training and professional development - reflects best practice so carers have the knowledge and skills to give high quality care
  • No agency staff
Unrivalled specialist expertise

Unrivalled specialist expertise

We are experts at specialist care that promotes health and wellbeing:

  • Unrivalled expertise in medical conditions - including dementia, Parkinson's, MS, stroke rehabilitation, cancer and palliative care
  • Holistic approach - person-centred and encompassing medical, emotional and  social needs
  • Responsive care - consistent monitoring and management of conditions to meet changing needs
  • Best practice - drawing on expertise from leading health and social care professionals
Carer continuity through dedicated teams

Carer continuity through dedicated teams

We achieve care continuity through a dedicated, professional care team:

  • Carer  support - experienced care managers work with our carers so they work to the best of their abilities
  • In-depth knowledge - dedicated carers and experienced managers work closely to understand highly personal conditions and care needs
  • Effective rotas - we consider our carers wellbeing so they stay with us for longer and provide better quality care
Fully managed services and 24/7 support

Fully managed services and 24/7 support

We provide high levels of family support giving you peace of mind:

  • Fully managed service - we manage and pay your care team, making the process as easy as possible
  • Domestic responsibility - we take care of household administration and running of a home
  • Close contact and support - regional care teams manage fewer clients than our competitors, so you get better levels of quality care
  • 24/7 access to advice and experts - around the clock emergency support (not offered by introduction agencies)
  • Free events - access to our expertise and our specialist partners through family education events and support programmes
Award winning & Assured quality

Award winning & Assured quality

We provide a quality assured and regulated service:

  • Award-winning care - awarded home care provider of the year for the past 2 years at the leading industry awards
  • Employed carers  - using agency staff or those who are self-employed means care quality is not controlled
  • Regulated by the Care Quality Commission (CQC) - we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections
  • Continual control and monitoring - we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time
  • Unique Advisory Board - made up of leading health and social care professionals who advise us on delivering best practice, quality home care

We're Here To Help

If you have any questions at all about our services, live-in care, or what care options might be best for you or your family member, please call one of our friendly consultants on 0203 728 7577 where we'll be happy to help.

Tetimonials

  • Thank you for the week's respite care you gave my mother. The carer coped admirably and I was able to relax and enjoy my time away. I have total confidence that I can do this again in the future.
    Mr J M Yardley 
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