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Respite care is available in a variety of formats, such as in-home, visiting, or residential.
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With so many options available, knowing the right questions to ask can help you find the best home care for your needs.
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For over fifteen years, we’ve supported families across England and Scotland to live well at home with dignity, independence, and peace of mind. From our incredible carers to our in-house expertise, find out why you should choose gold-standard care with The Good Care Group.
As we get older, maintaining independence in the home we love becomes more important than ever. That’s because staying alongside our cherished memories, pets, and family not only supports our well-being, it allows us to continue living life exactly how we want to.
Watch Alison’s story, and discover the peace of mind that comes with receiving personalised care at home with The Good Care Group.
All of our carers complete a training programme developed by in-house clinicians before being assigned to a placement. Plus, they’ll receive additional enhanced training for complex care needs.
We are not a care agency. We directly employ, train, and supervise all of our carers. That means you’ll receive consistent, reliable support, from carers we know and trust.
Our in-house experts, including Clinical Lead Sabah Shah and Dementia Champion Nichola Proctor, support our care teams to deliver compassionate dementia care at every stage of the condition.
We’ve won more awards than any other home care provider for our service, training and culture. Including a Home Care Award, and a National Dementia Care Award.
Our carers are at the heart of everything we do. Whether they’re delivering expert round-the-clock complex care, or sharing a cup of tea and a chat, we know they go above and beyond every day.
That’s why we’re committed to caring for them just as much as they support you, ensuring our carers feel valued and confident during every placement. Because when we have incredible carers, you receive exceptional care.
We ensure that all of our carers have access to:
Our specialist care managers take the time to get to know you during a care consultation. This will include things like your medical needs and lifestyle, but also your goals, personality, and hobbies.
We take the same approach with our carers during our recruitment process. We go beyond care experience – learning more about their life outside of work, their favourite pastimes, and why they love providing quality care.
This means that when we come to arrange care for you, we can match you with someone who shares your values and interests, as well as having the right level of experience for your care needs.
We’ve seen first-hand how this process creates strong client-carer bonds, based on trust, companionship, and familiarity.
As a fully-regulated provider, we take part in routine inspections from the Care Quality Commission (CQC) in England, and the Care Inspectorate (CI) in Scotland.
We’re currently rated ‘Outstanding’ by the CQC, and ‘Very Good’ by the CI, placing us within the top 3% of home care providers for our safe, effective, caring, well-led and responsive care.
Read our latest CQC and CI reports
We recruit, train, and support all of our carers directly, which allows us to maintain the highest standards of care, while ensuring every carer shares the values needed to provide safe, compassionate support.
As part of our recruitment process, we ensure our carers:
To guarantee the quality of our care, we’re inspected and regulated by the Care Quality Commission in England and Care Inspectorate in Scotland, who are independent governing authorities. This means you can trust that our services meet the highest industry standards. Here’s a comparison of regulated vs. unregulated care:
| The Good Care Group | Unregulated care agencies | |
|---|---|---|
| Carers who are directly employed, trained and supervised by the company. | ||
| Monitored and independently regulated by the CQC and CI. | ||
| Industry-leading carer training, developed by expert clinicians and trainers. | ||
| A regional service, led by local care managers across England and Scotland. | ||
| Quality recruitment that includes full DBS checks as standard. | ||
| Compliance with regulatory standards that ensure excellence in care. | ||
| A 24/7 emergency line and centralised support, whenever it’s needed. |
I had confidence that The Good Care Group would find a good carer match for mum. Unlike some care agencies, The Good Care Group visit a potential client to assess needs and tries hard to find a good match the first time round. We were so lucky that a carer was allocated to mum’s care. She was kind, caring, experienced and had so many interests in common with mum.
Water is essential for many important processes in our body. From supporting our blood system in carrying essential glucose, oxygen, and nutrients to cells – to our kidneys getting rid of waste products we no longer need. It even lubricates
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At The Good Care Group, we’re pleased to announce the launch of our new specialist mental health support service in Scotland. This new service provides personalised, one-to-one support for adults of all ages, including those living with complex mental health
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March 8 marks International Women’s Day, a global celebration of the social, economic, cultural and political achievements of women. It is also an important moment to recognise the progress that has been made toward gender equality, while continuing to advocate
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We’re proud to share that The Good Care Group has been named a finalist in the Home Care Provider of the Year category at this year’s HealthInvestor Awards. The HealthInvestor Awards celebrate excellence, innovation, and outstanding achievements across the health
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Today, on World Hearing Day (3rd March), we at The Good Care Group are encouraging families to look out for the subtle signs around the home that could point to hearing loss in older loved ones. Sometimes the earliest clues
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According to the British Heart Foundation, four in five people have hearts older than their actual age. As we age, looking after our body becomes more important, and protecting our heart health is top of that list. After all, our
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With February marking National Heart Month, we’ve had some recent news coverage across the UK highlighting a simple but important early warning sign of heart disease: the marks left behind by socks. Heart disease remains one of the UK’s biggest
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February is Heart Month, a time when we all tend to think a little more about our cardiovascular health. But as we focus on blood pressure and cholesterol, it’s important to remember that our heart health can also directly affect
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