We're one of the only home care providers to achieve an 'Outstanding' rating in all five measures set out by the CQC.
Live-in care provides continuous support within the familiar surroundings of your own home. A dedicated, professionally trained carer stays with you or your loved one at home, offering personalised assistance and companionship.
Whether you require short-term respite care or long-term support, we offer flexible solutions to meet your needs.
Here is why you should choose live-in care at The Good Care Group:
Our carers provide personalised support tailored to your unique needs. From companionship to personal care, our professional carers are dedicated to enhancing your well-being. Here are some common tasks they can assist with:
This includes task-oriented care, such as bathing, dressing and continence support, as well as self-esteem care – including nail and hair grooming.
Our carers are matched to your values and interests so that you’re supported with emotional and psychological needs.
Professional carers use an electronic system for proactive medication management, which is closely monitored by care managers.
Your carer will plan and cook meals according to your choice, preferences and nutritional needs, all served at a time that suits you.
Carers will happily support looking after your pet, including dog walking, cleaning their homes and providing regular food and love.
Staying connected to your community is great for your well-being, which is why our carers will support you to access activities you enjoy.
Light housework, watering your plants and taking the bins out – keeping your house to the standards of cleanliness and tidiness you always have.
Ensuring safe mobility in and around your home, including assistance with mobility aids and avoiding slips, trips and fall hazards.
For over 10 years, we’ve been delivering exceptional home care services to individuals and their families across England and Scotland. Our award-winning service empowers people to maintain their independence and quality of life within the familiar comfort of their own homes.
All of our carers complete a training programme developed by in-house clinicians before being assigned to a placement. Plus, they’ll receive additional enhanced training for complex care needs.
We are not a care agency. We directly employ, train, and supervise all of our carers. That means you’ll receive consistent, reliable support, from carers we know and trust.
Our in-house experts, including Clinical Lead Sabah Shah and Dementia Champion Nichola Proctor, support our care teams to deliver compassionate dementia care at every stage of the condition.
We’ve won more awards than any other home care provider for our service, training and culture. Including a Home Care Award, and a National Dementia Care Award.
One-to-one live-in care provides personalised support, enabling individuals to maintain their independence at home.
Couples care at home allows loved ones to age together in the comfort of their own home, surrounded by cherished memories.
The Good Care Group continually achieves the best possible inspection ratings from the Care Quality Commission (CQC) in England.
We are also rated ‘Very Good (5)’ for the Quality of Care and Support by the Scottish Care Inspectorate.
The Good Care Group is a fully managed and regulated home care provider.
To guarantee the quality of our care, we’re inspected and regulated by the Care Quality Commission in England and Care Inspectorate in Scotland, who are independent governing authorities. This means you can trust that our services meet the highest industry standards. Here’s a comparison of regulated vs. unregulated care:
| The Good Care Group | Unregulated care agencies | |
|---|---|---|
| Carers who are directly employed, trained and supervised by the company. | ||
| Monitored and independently regulated by the CQC and CI. | ||
| Industry-leading carer training, developed by expert clinicians and trainers. | ||
| A regional service, led by local care managers across England and Scotland. | ||
| Quality recruitment that includes full DBS checks as standard. | ||
| Compliance with regulatory standards that ensure excellence in care. | ||
| A 24/7 emergency line and centralised support, whenever it’s needed. |
I had confidence that The Good Care Group would find a good carer match for mum. Unlike some care agencies, The Good Care Group visit a potential client to assess needs and tries hard to find a good match the first time round. We were so lucky that a carer was allocated to mum’s care. She was kind, caring, experienced and had so many interests in common with mum.
Our exceptional quality of care has earned us an ‘Outstanding’ rating from the Care Quality Commission (CQC) in all five measures in England, which include safe, effective, caring, responsive and well-led. We are one of less than 3% of home care providers to receive this rating which gives you peace of mind when placing your trust in us.
This evaluates how customers are protected from avoidable harm and abuse.
From managing your medication needs, assessing risks in the home, knowing how to deal with emergencies, and employing the right carers, we set out comprehensive care plans so that nothing is left to chance.
This assesses how care promotes a good quality of life for clients.
We annually review measurable health outcomes, including reducing hospital admissions and training carers to use UTI kits, to enable clients to continue living in their own homes for longer.
This assesses whether care providers are kind, compassionate, and supportive towards clients.
We have immense respect for our clients, and will only employ carers if they demonstrate they are genuinely kind and caring. Only 2% of those who apply get through our recruitment process to become one of our carers.
This assesses whether the service responds appropriately to people’s needs.
Our care is tailored to each individual's specific needs, and we do everything we can to ensure they can continue to live independently with a care plan that fits around their own life personal goals.
This evaluates how well the service is managed and led, and whether high-quality care is promoted.
We continue to deliver the highest quality of care by ensuring that we are set up to do this. Led by small regional teams, our carers are directly employed, fully managed and are trained beyond industry standards to support complex medical conditions.
We take proactive stapes to prevent hospitalisations. Using urinalysis kits to rule out UTIs, our clients are 2.5x less likely to be hospitalised.
83% of our clients enabled to pass away peacefully at home in line with their preference, compared to 19% of 75+ population.
Clients are far less likely to experience hospitalisations due to incidents with our care, and the rate of hospital discharge is increased.
We understand just how important it is to be able to trust the people who care for you or your loved one. To find out how we can support you or a loved one, please follow our three simple steps:
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