Home Care Paddington | The Good Care Group

Home care in Paddington

The Good Care Group are specialists in home care and have been providing an exceptional service in England and Scotland for the past 10 years. We pride ourselves on our premium offer which includes dedicated care teams, in-house expertise from our Admiral Nurse and Occupational Therapist and a service that has been rated as ‘Outstanding’ by the Care Quality Commission (CQC). For those living in the Paddington area of London and who require extra support for care needs, we can provide care from as little as 60-minute visits throughout the week up to full-time live-in care for more complex health needs – with bespoke care plans that are built around you. 

Our Paddington care team provide care across the area, including Bayswater, Hyde Park Estate, The Lancasters, Hallfield Estate, Tyburnia and Westbourne Green.

Arranging home care in Paddington

Our friendly and experienced team are here to help you and your loved ones make sense of the options available to you. Call us today we will help you every step of the way.


020 3993 0265

Types of home care we provide in Paddington

When you’re looking for the right type of home care for yourself or a loved one, we know how difficult it can be to try and decipher between the different options available. The Good Care Group is proud to offer both live-in care and hourly care to our clients in the Paddington area. Find out more about these two types of home care below.

Hourly care in Paddington tips-and-visits

Hourly care in Paddington is a service that allows you to have care little and often on a timetable that suits you and fits in with your lifestyle. With visits throughout the week to assist you with living well at home, our friendly and professional carers can help you with all kinds of everyday tasks, such as cleaning, vacuuming, taking out the bins and keeping on top of the laundry – as well as assisting with personal care, helping you to mobilise safely in and outside of your home and reminders to take prescribed medication.

And because we employ our hourly carers from the local area, they’ll be able to assist you out and about in your community and have invaluable local knowledge. You may not necessarily need much assistance with personal care and keeping on top of your housework, but instead prefer the companionship that a friendly carer can provide, especially if you live by yourself and are a bit unsteady on your feet. You may choose to have an afternoon at Little Venice and watch the canal boats go by, or have a picnic at Norfolk Square Gardens with your carer. With the well-known Paddington train station on your doorstep, you may want to venture further afield and visit friends or family for the day with your carer. Whatever you decide, we’ll be with you when you need us to be.

The great thing about hourly care is that it allows you to build upon care provided when you are ready to take the next step. This is particularly useful if you’re unsure how much care you will need or if a loved one is initially unsure about having home care. You may prefer us to start your hourly care by simply helping with the housework and collecting your shopping for you, until you are more comfortable to receive personal care or more regular visits throughout the day.

Live-in care in Paddington

For more in-depth home care, you may prefer to opt for live-in care. This is when a professional carer will come and live with you in your home to be on hand throughout the day and night for whenever you require physical or emotional support.

Carefully matched to you in both care experience and interests, your dedicated carer will be there to provide assistance with personal care, medication support, cooking, cleaning, but perhaps most importantly, companionship. This means that your carer can accompany you in whatever you wish to do or wherever you wish to go – be that taking a stroll along the Grand Union Canal or simply completing your favourite puzzle on your balcony. 

improving-health-outcomes We believe that live-in care is truly the best alternative to residential care because of the benefit of having a companion that is trained in your specific care needs, but who is also there to support you in your hobbies and preferences. It goes without saying that being surrounded by all of your home comforts and having the familiarity of your local community on your doorstep gives you a sense of calm and reassurance, not something that you could always expect if you were to move into a care home. Live-in care enables you or a loved one to have the freedom to choose your routines and what fills your time. So, if some days you’re not feeling up to getting out of bed until later in the day or you want to make your favourite meal with the help of your carer, that’s exactly what you can do.

For complex care needs, we have a specialist care service aimed at those who require additional support for a specific medical condition. Our specialist service is led by our in-house Occupational Therapist and Consultant Admiral Nurse, who work with those who require intensive support with care needs such as dementia, frailty or recovery from a stroke

Why choose home care from The Good Care Group?

We believe that there is nowhere better to be than in your own home, which is why we are dedicated to providing the very best home care across England and Scotland. As the only live-in care provider to be awarded with an ‘Outstanding’ rating by the CQC, we are incredibly proud to be keeping as many people as possible living in their own home with our exceptional care.

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Fully-regulated service

We’re not a care agency, so we employ and train all of our carers to the standards set by the CQC.

Rated ‘Outstanding’

With an ‘Outstanding’ rating by the CQC in all five areas, you can have complete trust and faith in our service.

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Local to you

Our Paddington carers are employed from the local area, so you’ll have someone caring for you that has knowledge of your community.

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Outcomes focused

We diligently monitor the outcomes of all of our clients, which significantly helps us to reduce falls, UTIs and hospital admissions.

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Award-winning provider

More prestigious industry awards than any other home care provider for our service, training and culture.

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In-house experts

Our in-house experts are led by a Consultant Admiral Nurse and an Occuptational Therapist, who specialise in dementia and mobility.

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Jessica Monaghan

Hourly Care Manager,

I’m Jessica, Hourly Care Manager for The Good Care Group. I first joined the company in 2019 as a Live-in Care Manager, which I did for two years before leaving to start up an hourly care service for a franchise provider in North London. I rejoined The Good Care Group in 2022 as the Hourly Care Manager.

As Hourly Care Manager, my role involves working alongside our client services team, assessing new clients, creating robust care plans and risk assessments of their needs and working alongside the scheduling team to find a suitable match of carer for each client to ensure that their care is set up to achieve the best outcomes. I may also need to work alongside our Occupational Therapist or Consultant Admiral Nurse when setting up more complex care placements. My role varies day to day, and a lot of what I do involves supporting my team of carers and my clients with whatever the day brings.

My career in health and social care started in 2010. Since then, I have worked in various roles including as a carer, care scheduler, care supervisor, care manager and registered care manager. 

As part of my role, I need to complete regular calls to check in and stay up to date with my care team and clients. Every three months, my care team is called for supervision and clients have visits and monitoring calls to ensure that they are happy with the care being provided to them. Clients also have six-monthly or monthly reviews of their care. If there are incidents or accidents, I provide support to them to ensure the safety of everyone involved, ensuring to review risk assessments and care plans to prevent future occurrences. I also work with the training team and support carers with their career development. My role is to ensure that the care team feels supported and clients are happy with the care and support that they are receiving.

I hold a Level 5 in Health and Social Care and have supported individuals with a wide range of needs including dementia, palliative care, Parkinson’s, cancer, motor neurone disease, multiple sclerosis, learning disabilities, autism, mental health and neurological conditions. 

Alongside my Level 5 Diploma in Health and Social Care Management, I also hold a Level 3 in Education and Training, BILD Assessors qualification and an Open University qualification in Autism Awareness. I am a first aid instructor, moving and handling instructor and medication trainer. I believe that training is a vital part of the care role and continual development ensures the individuals that we support get the quality care they need.

I have witnessed both obstacles and successes within the sector and seen first-hand what difference can be made whether big or small in someone's life. I believe that the journey I have taken from starting as a carer to becoming a manager has allowed me to understand what support needs to be provided not only to the individuals we support, but the amazing carers that are providing it. I understand the importance of ensuring the highest quality of care is delivered, and enjoy leading and encouraging my team to work towards the best possible outcomes. I am an experienced care manager and have managed both hourly and live-in care in a home care setting. I have been able to see the benefits of people receiving care in their own home and remaining at home.

I am very proud of the journey I have been on to get to where I am currently in my career. I feel proud of my development and that I have been able to witness everything I have along the way from a carer to a manager.

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Services we offer in Paddington

Why we’re better than a care agency in Paddington

Our care team in Paddington are not a care agency; instead, we are a fully-managed home care provider. This means that all of our carers are employed directly by us and provided will full company benefits. We ensure they they are trained to the high standards set by the Care Quality Commission (CQC), as well as receiving regular refresher sessions throughout their time with us. Being a fully-managed care provider also means that we are required to adhere to strict guidelines set by the CQC – the governing body for care in England. We are expected to demonstrate and deliver a safe, effective and well-led service, enabling you to have peace of mind that you are in good hands.

Private care in Paddington

When receiving care at home, our capable team in Paddington will ensure that they work with you to learn all of your health needs, likes, dislikes and how you want to live your life. Delivering private care where you are put first is at the heart of everything we do, because we believe that receiving care in the comfort of your own home is best for anyone’s well-being. Not only can you continue to live in a home where you may have resided for many years by yourself or with family, but you can tailor your care plan around your requirements. So, if you llike to read in your front room where you have a view out of your window so you can watch the world go by but need assistance getting in and out of your chair, or have a certain order in which you prefer your personal care to be carried out, we will take on board everything that you prefer and exactly how you like it done.

Dementia care in Paddington for specialised support

With over 60% of the clients that we care for living with dementia, we know how complex the condition can be and also the most appropriate way to care for someone in a way that is unique to them. Bespoke, person-centred support is critical for dementia care, because it allows that person to live the life they want to lead – whether that’s having someone accompany them to the local shops so that they can get out and about in Paddington, or simply being able to live and thrive in their own home. 

As dementia specialists, we are extremely lucky to have a dementia expert that supports our more complex clients living with dementia. Dr Jane Pritchard, our resident Admiral Nurse, will visit clients who have complex behaviour and care needs due to their dementia diagnosis and support the creation of their care plan, as well as overseeing the delivery of their care.

It’s important that your loved one’s carer and care manager supports everyone involved with someone’s dementia care needs, as the condition does seem to have a ripple effect through families’ and friends’ lives. As well as giving the individual the right practical and emotional support they need, we’ll be there to ensure you’re informed and supported, too.

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Extra support in Paddington with domiciliary care

For home care little and often, you may choose domiciliary care, which is often the more traditional way to describe care on an intermittent basis. Designed to be flexible around your care needs, domiciliary care can be provided from hourly care calls throughout the week whenever you require. Perhaps you need assistance getting out of bed in the morning and getting ready, and another call at lunch time to make you a bit to eat and vacuum round your home. Or you might require calls later in the afternoon to accompany you to a regular health appointment or social club with friends. Whatever you need to keep you safe and well, let us know and our Paddington carers will be able to assist.

Short-term respite care in Paddington

Respite care can be a vital part of someone’s care routine if they receive regular support from a loved one. Being a full-time carer – as well as trying to fit in family, friends, work and time for yourself – is rewarding but can sometimes be very taxing. With respite care from The Good Care Group, we can ensure you get the rest that you need whilst supporting your loved one in a way tyhat’s meaningful to them.

Before we step in to look after your loved one, our care manager will meet with both of you to ensure all of the same routines are replicated and that care is delivered in the same way, giving you both peace of mind that everything is being taken care of. That way, you can both relax during your time away, safe in the knowledge that your loved one will get the high level of care they know and expect from you. 

Local carers in Paddington that receive ‘Outstanding’ training

Our training programme has been assessed by the CQC to be ‘Outstanding’, as we go above and beyond the industry expectations for what our carers should be trained in. Being able to offer this exemplary level of training to all of our carers is something we pride ourselves on, and it leaves our clients and their families reassured that they are recieving care from professional carers that are trained to a high standard.

Training isn’t just delivered when our carers start their journey with us; they receive regular refresher sessions throughout their time at The Good Care Group, with the opportunitiy to choose additional modules to focus their time on if they wish. There may also be occasions where our carers are required to deliver delegated healthcare tasks, which would then mean that one of our experts would deliver bespoke training so that they are comfortable in provding this and have the means of supporting the client with their specific care needs.

How to arrange care in Paddington

There are lots of things to consider when arranging home care for yourself or a loved one. You will probably have lots of questions for us, which we are more than happy to explore with you and hopefully find the right answers for you. 

If you want to consider home care in Paddington from our local team, follow our three simple steps below:

  1. Call us today to have an initial discussion with one of our friendly client services agents.
  2. Our team will arrange a free home care assessment with a local care manager to discuss your needs in more detail.
  3. Begin care and meet your new carers.


020 3993 0265

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