Management Team
Board Members
Paul Hewitt – Chairman
Paul has over 30 years business experience from start-ups to board level appointments with some of the UK’s largest companies. He has other directorships which include FTSE companies, a public sector body and a mutual business. His interest in care developed during his time at the Co-operative Group, where he was CEO of the Group’s Healthcare business.
Fiona Lowry – Chief Executive Officer
Fiona started her career with the BBC, where she was responsible for the delivery of The BBC World Service to 182 million listeners around the world. Being a Magistrate, then Chairperson of a child care company and a Trustee of a neo-natal baby charity gave Fiona the inspiration and passion to create a new quality business caring for the elderly.
Zoë Morgan – Non-Executive Marketing Director
For the past 15 years Zoë has been Marketing Director for some of the country’s biggest and most loved businesses, including The Co-operative and Boots the Chemist. She has had a long interest in healthcare and also has seen first hand the difference good care can make, thanks to some great carers her mother was able to stay at home well supported until the end of her life.
Steve Crowther – Chief Finance Officer
Steve has worked for more than 30 years in Finance including 19 years at Price Waterhouse Coopers, the last 6 years of which was as a partner specialising in due diligence and advisory work. He has had Chief Finance Officer roles in a listed plc and in private equity companies where he has helped businesses achieve significant growth. Steve is excited about using his experience growing from start up a new business offering a very different approach to the care of the elderly.
Dominique Kent – Director of Operations
Dominique previously worked for an international premium care provider specialising in residential and nursing care for the elderly. She joined the care sector after 14 years working in customer facing roles in food retail. She enjoys working with carers and clients; her desire is to always deliver excellence that makes a real difference to quality of life.
Dr Harry Brunjes – Non Executive Director
Dr Harry Brünjes is Chairman of the Premier Medical Group and Group Medical Director of Capita. He is Vice-President of The College of Medicine, Fellow of the Royal Society of Medicine and Chairman of Lancing College. Dr Brünjes initially graduated from London University and then qualified in medicine at Guy’s Hospital. His career has been equally divided between clinical medicine and the City. Previous appointments include Chairman of the Personal Injury Forum at BUPA and Chairman of RTA Ltd and Kuro Healthcare. Dr Brünjes is a Fellow and Governor at the Expert Witness Institute.
Tina Cowen – Non Executive Director
Tina Cowen is a corporate lawyer with New Media Law LLP with over 20 years experience working with and advising young and growing entrepreneurial companies on shareholder arrangements, fundraisings and merger and acquisitions. She is also Chairman of Oracle Care Limited a company providing residential therapeutic care and education for children with complex needs.
Richard Goat – Non Executive Director
Richard had a first career with IBM in Canada and the UK, spanning software development and consulting before focusing on sales and marketing management. Since then he has managed a number of start ups with a good track record of delivering growth and successful trade exits.
More recently, Richard has been advising start-ups in different areas and running strategic reviews for fast growing companies. For a number of years he was directly involved with NHS IT as CEO of the leading supplier of systems for General Practice. He is excited about the opportunity to use his experience to support The Good Care Group’s ambitions.
Management and Care Delivery Team
Suzel Braz – Care Delivery Manager
Suzel has worked in the health and care sector for over eight years. She joined The Good Care Group from a leading training provider, where she was Regional Manager, Assessor and Internal Verifier for their care sector clients, responsible for resource management and delivery of training. Prior to this Suzel worked within the NHS as a Phlebotomist, Auxiliary Nurse and Assessor with experience in the areas of rehabilitation, dementia, Parkinson’s and strokes focusing on the elderly. A qualified IOSH Trainer, Assessor and Internal Verifier, Suzel is passionate about improving quality and performance.
Patrice Choat – Head of Client Services
Patrice has spent the past five years working for an international care provider in an advisory role, where she assisted clients in making the difficult transition from their own homes into a care environment. She is passionate about high service delivery and works with other specialists who can advise clients regarding funding and available allowances.
Katie Coley – Care Delivery Manager
Katie has worked in the care sector for over eight years, largely in community care supporting both the elderly and those with mental health problems and learning difficulties. She has experience of supporting elderly people living with a range of complex conditions, including dementia and Parkinson’s. Katie is passionate about providing high quality care to the the elderly and supporting them to be able to live in their own homes for as long as possible, promoting independence and choice.
Zoë Elkins – Head of Care Strategy
Zoë has worked in the care sector for the last eight years, both in primary and residential care settings. Latterly, she has been working for one of the UK’s top residential care providers, managing services for people with dementia and setting the strategic direction of the company. Zoë’s background is in psychology, specialising in dementia care.
Louise Joslin – Senior Care Delivery Manager
Louise has worked in the care sector for 10 years, in both adult and children’s disabilities and recently in the care of elderly people living with dementia. She joined The Good Care Group from a provider of residential care because she holds very strong beliefs about the quality of care delivery, training of care staff and is inspired to provide continuing quality care for those living with dementia. Louise will manage the delivery of care to our clients as part of the Operations team, as well as train and support the care team.
Christine Keith – Client Services Manager
Christine (Chris) joins The Good Care Group having worked as Director of Community Relations for an international care provider specialising in residential care for the elderly for four years, where she has extensive experience in advising families on the transition into residential care. Chris’ motivation to join The Good Care Group stems from her belief that supporting clients to stay in the own home as long as possible with high quality care delivery offers a real alternative that enhances overall wellbeing. Chris is passionate about providing clients and their families with as much support and assistance to ensure they make the right decision about long term care.
Judith Knight – Service Centre Manager
Judith is responsible for ensuring the Service Centre is fully optimised and managed effectively to support our client placements. Previously Judith was General Manager for a care home provider managing a community of 140 elderly residents and a large care delivery team. Judith is passionate about ensuring compliance with policies, practices and procedures to deliver an exceptional care service. Prior to joining the care sector, Judith worked in retail for over 20 years working in store management, regional, specialist and head office operations roles.
Erica Lewis – Client Engagement Manager
Erica has over six years marketing experience working in a variety of roles in the UK and overseas. With a degree in Marketing, Erica went into a number of roles within the media and publishing sectors before working in the UAE for the international tourism board. As Client Engagement Manager, Erica is responsible for delivering a programme of communications to both our clients and prospective clients that provides them with relevant and timely information to help support their long term care decisions.
Laura Luckett – Head of Marketing
Laura has over 10 years experience in a variety of marketing and corporate communication roles in services businesses working across the private and public sector. With overall responsibility for marketing and communications campaigns, PR, brand strategy and internal engagement, Laura is passionate about ensuring brand integrity and the delivery of better quality care for clients and ensuring the services, communication and delivery are of the highest possible standards.
Stephanie Marshall – Care Delivery Manager
Stephanie has worked in social care for the last 17 years, managing a variety of teams delivering care in the community. Experienced in the areas of rehabilitation, dementia care and palliative care for elderly people, she is motivated by delivery of improved services, promoting dignity and choice and making a difference to people’s lives. A qualified NVQ Assessor, Stephanie believes professional training underpins performance, ensuring quality service provision and delivering improved outcomes.
Chris Miller – Head of Development
Chris has a wealth of commercial and care sector expertise having worked over a number of years for an international care provider, specialising in the provision of residential care. Chris is responsible for developing relationships with business partners in the health, social care and charitable sectors. Drawing on his previous 25 years’ experience in the services sector, Chris is keen to ensure The Good Care Group’s reputation is built on the successful delivery of high quality care at home, making it the natural choice for clients and care/health sector professionals alike.
Anne Pritchard – Client Services Co-ordinator
Anne previously cared for pre-school children running a small privately-owned nursery. She has experience of caring for elderly family members and is very aware of the need for an elderly person to retain their dignity and independence, whilst helping them with everyday personal tasks.
Paula Smith – Head of Recruitment
Paula has a decade of recruiting experience, much of it abroad, so has real expertise in matching people to the culture and lifestyle of her clients. It was the opportunity to recruit in a sector that really makes a difference to people’s lives that excited her about The Good Care Group, knowing that the decisions she makes about carers will be the most critical ones in achieving a successful outcome for us and our clients.